Top Things You Missed IN Retail

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Technological advances have moved mountains in the restaurant industry. Such is the case of New England-based Papa Gino's, which leverages technology to increase customer frequency. For a legacy brand that has been in business for decades, it's crucial to compete on a national level.

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Marco's Pizza will utilizeSOCi Inc.'s local store marketing platform systemwide. With more than 1,100 locations, Marco's continues to accelerate franchise expansion with more than 200 stores in various stages of development. As franchise development surges and Marco's sets its sights on becoming the No. 4 brand in pizza, it turned to SOCi to raise brand awareness within its communities across the country.

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Centric Software is delighted to announce the release of a success story about its customer, The KaDeWe Group.

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Casinos bet on OPERA Cloud, MICROS Simphony, and Nor1 to bridge gaming, dining, and entertainment operations and deliver more connected guest experiences

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Select Burton, GANNI, Outdoor Voices and Vince locations have rolled out the new Tap to Pay on iPhone feature from NewStore, a modular, mobile-first omnichannel cloud platform for retailers. Tap to Pay on iPhone , which enables retailers to accept all types of in-person, contactless payments with just an iPhone, also has been made available to all of NewStore’s U.S. customers.

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Some executives say automating phone lines will ease pressure on stretched hospitality staff—but others question whether hungry customers are ready to order from a nonhuman voice

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Starbucks has officially announced Starbucks Odyssey. Launching later this year, this is the coffee chain’s first shot at building with Web3 technology.

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Five-star luxury hotel is leveraging the task-based guest-management solution to streamline guest requests, facilitate roomservice, and perfect guest package tracking.

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Rapid delivery firm Gopuff reports that its GoStock Equity Programme is currently rolling out in the UK.

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Clarks has overhauled its cybersecurity estate with the deployment of Check Point Software Technologies’ Infinity Unified Management, Harmony, Quantum and CloudGuard solutions.

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Following the launch of JCPenney Beauty, a new, inclusive beauty experience, JCPenney has taken the wraps off an AI powered skincare advisor experience and AR powered makeup try-on capabilities.

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Bitcoin startup, Lolli, has announced a partnership with Buffalo Wild Wings.

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Xero Shoes, a barefoot footwear brand co-founded by husband-and-wife duo Steven Sashen and Lena Phoenix, got its start in November of 2009. It didn’t take long for the couple to realize that a wide audience would relate to Sashen’s vision for barefoot-style running that eliminated injuries and prioritized comfort — but that reaching this population required more than the traditional CG-retailer partnership. They needed to go straight to the source.

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The San Francisco 49ers and Avery Dennison have announced an exclusive partnership that will provide new fan engagement avenues via digitally connected clothing technology.

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Magnite today announced it has been selected as one of the inaugural CTV platforms to support The Kroger Co.'s (NYSE: KR) retail media advertising business, Kroger Precision Marketing (KPM).

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Performance sportswear brand On and baggage brand Vera Bradley have both debuted new resale programs — powered by Trove and ThredUP, respectively — to further their ongoing sustainability efforts.

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Starship Technologies has rolled out its robot food delivery service at Missouri State University, in partnership with Chartwells Higher Education.

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The discount giant is teaming up with leading CPG manufacturer Procter & Gamble (P&G) and international recycling provider TerraCycle to offer free in-store recycling collection for empty hair care, skincare and cosmetic packaging at 25 of its stores located throughout Pennsylvania, New Jersey, Oklahoma, and Arkansas.

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To celebrate its 150 year anniversary, Bloomingdale's has introduced a new, futuristic virtual store, designed by Emperia.

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Global fintech company Givex announced today that its Mexico office has completed the installation of GivexPOS at Holiday Inn Mexico City Trade Center, Crowne Plaza Lancaster and Crowne Plaza Tlalnepantla.

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Online eyewear retailer Zenni is deploying "Fast Frame," a speedy delivery service that puts glasses in customers' hands in 24 hours or less.

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Qdoba is serving customers in Austin, Texas via the first of two ghost kitchens in a partnership with national ghost kitchen operator Reef Technology.

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Starbucks is using NFTs to buttress its already formidable rewards program beginning today, the company announced. The NFTs, or non-fungible tokens, will let rewards program participants and employees in the United States earn and purchase what Starbucks referred to in the announcement as “digital collectable assets.” Those assets, the company continued, “will unlock access to new benefits and immersive coffee experiences.”

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One of the highlights of Tuesday’s presentation was the demonstration of new equipment that can cut the average time it takes to make a Frappuccino from almost a minute and a half to just over 30 seconds, simply by adding an automated ice dispenser and whipped cream dispenser and removing the need to bend down to scoop ice from a bucket.

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Tocaya Organica, a 20-unit fast-casual brand based in Los Angeles, was looking for a way to improve the accuracy of their pick-up times in order to ensure fresher food and a better guest experience.

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C&S Wholesale Grocers, Inc. is tackling its sustainability and efficiency goals by investing in new technologies. The company recently announced that it has engaged Tata Consultancy Services (TCS) to build a new cloud-based operations platform.

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In an effort to streamline growth across its 130 locations, Atlanta-based Cinnaholic is implementing Revel Enterprise's platform to collect data from all channels and locations and use it to generate detailed reporting on buyer behavior, employee performance and product mix.

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In its latest step toward becoming what GameStop Matt Furlong publicly termed a “customer-obsessed technology company” in a March 2022 earnings call, the retailer has entered into a partnership with cryptocurrency exchange FTX U.S. According to GameStop, the partnership is intended to introduce more of its customers to FTX’s community and its marketplaces for digital assets.

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In another effort to meet consumers where they are and engage them with relevant advertising, Kroger Precision Marketing is adding new video and connected television (CTV) capabilities. The retail media business arm of The Kroger Co. powered by 84.51° is teaming up with several ad exchange/inventory providers to deliver personalized content based on the retailer’s sales data.

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Contentsquare says it is partnering with PLUS Retail to help the Dutch supermarket chain “sustain digital momentum and optimise the online customer journey”.

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Sally's Apizza, The New Haven Original since 1938, will be holding a special pop-up preview of its new omnichannel locations, with a drive-thru capable design that could potentially scale to 2,000 units and grow to serve one-million people a day. This would represent serving just 1-million out of the 40-million people who are eating pizza across the United States each day. With visiting pizza fans from around the country saying for years that Sally's would be their go-to if they had one back home, the market potential exists for 2,000 flexible omnichannel locations.

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Parent company Southeastern Grocers (SEG) announces that starting in October, customers can utilize its proprietary new offering to shop their local Winn-Dixie and Harveys Supermarket stores online and have their groceries delivered right to them in as little as two hours with the benefit of in-store deals and promotions. Customers will also be able to pick up their groceries curbside at their preferred store beginning early 2023.

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Walmart has unveiled a new virtual fitting room to help drive clothing sales, as many reduce their spend amid the cost-of-living crisis. Starting this week, Walmart customers can use a virtual try-on tool to see how clothing items would look on their bodies once purchased. The move comes after the Big Box retailer acquired virtual fitting room startup, Zeekfit, as part of a mission to add to its digital offering.

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The gap between what shoppers want to buy at their local retailers and what they actually do purchase continues to drive discontent, according to research from analyst firm IHL Group. The total cost to retailers for inventory distortion – the combined cost of overstocks and out-of-stocks – comes to $349 billion in lost sales for North American retailers in 2022.

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Perfect Corp. has partnered with Colgate for the launch of an algorithm to bring the results of the brands’ Colgate Optic White Overnight Teeth Whitening Pen to life through augmented reality technology.

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HSN, a part of multiplatform video commerce provider Qurate Retail Inc., has debuted on YouTube TV, a live TV streaming platform with more than 5 million subscribers and trialers in the U.S. As a result, HSN now offers live video commerce programming across a variety of product categories to YouTube TV, which is available across smart TVs, streaming media players, smartphone apps, tablets, computers, game consoles, and smart displays.

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Hugo Boss is deploying the PictoFit Mirror, an augmented reality technology aimed at providing shoppers with the ability to virtually try on thousands of products via a lifelike personalized avatar tailored to a shopper's dimensions.

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Unilever is making a direct play for consumers’ digital loyalty with its virtual storefront, The Ice Cream Shop, selling its packaged ice cream products across popular aggregators. Most recently, the storefront went live on Instacart’s online grocery marketplace after being available for years across restaurant aggregators such as DoorDash, Uber Eats and Grubhub.

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Following a 70-store pilot, Walmart Canada is rolling out a computer vision artificial intelligence (AI) solution from Focal Systems that uses cameras to automate out-of-stock detection to all stores. The solution, which is integrated with the retailer’s existing inventory systems, automatically detects real-time availability concerns, such as out-of-stock or low-stock products on shelves, and directs store associates to replenish them.

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Ahead of the holiday season, Walmart is adding new tools to support its mobile and online shopping with enhancements.

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A2Z Smart Technologies Corp. has announced a pilot programme for its Cust2Mate smart carts with Thailand’s The Mall Group.

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COOP ITALIA, the Italian consortium that manages purchases, relations with suppliers and marketing strategies under the label COOP, will partner with RELEX Solutions, provider of unified supply chain and retail planning solutions, to automate and optimize their end-to-end supply chain planning by implementing collaborative demand planning.

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Dave & Buster’s has partnered with Coca-Cola to introduce Game & Go MicroMarket, a small market-style retail space featuring a frictionless checkout process powered by technology from Zippin, in Hollywood, Fla. For fabrication and development within the space, the partners tapped The Central Group when designing the micromarket.

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Jessica Alba’s The Honest Company brand has launched in China and opened a flagship store on Tmall Global, Alibaba Group’s cross-border e-commerce platform.

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Lowe's and Instacart have announced that same-day delivery is now available from more than 1,700 of the former’s stores Stateside.

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