Top Things You Missed IN Retail

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Helzberg Diamonds has partnered with embedded insurance leader, Zillion, to advance its digitally-centric strategy and wow customers with immediate insurance coverage at the point of sale.

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Hibbett has implemented the Syte Visual Discovery solution on its e-commerce site and app. Now, the retailer can recommend similar products to out-of-stock selections through online image carousels. This has helped Hibbett reduce customer friction and boost its overall online shopping experience.

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Food waste makes up an estimated 30% to 40% of the food supply, according to the U.S. Department of Agriculture — and now a London company is using artificial intelligence in an attempt to address the problem.

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China’s second-largest e-commerce platform JD.com Inc. unveiled a large language model for enterprise use, joining domestic peers including Alibaba Group Holding Ltd. in the race to develop emerging artificial intelligence applications like OpenAI’s ChatGPT.

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Using 3D digital twin and generative AI technology, MGM found a way to transform employee training into a more effective and fun learning experience.

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The SPAR Austria group - SPAR (including INTERSPAR and Maximarkt), Hervis and SES Spar European Shopping Center - is upgrading its INTERSPAR Austria online shop with composable commerce technology.

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Zalando has introduced a body measurement tool to help customers easily determine their ideal size using just two photographs of themselves.

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Revionics, an Aptos Company, announced today that Academy Sports + Outdoors will extend its use of Revionics’ pricing intelligence software. With a new multiyear agreement, Academy will leverage Revionics’ Base Price and Markdown solutions to continue to offer competitive pricing and optimally manage inventory levels throughout the product lifecycle.

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Thanks, then, to checkout-free stores firm Zippin, who posted the following tweet on Saturday, ahead of a concert at Nissan Stadium in Nashville, Tennessee (part of her Renaissance World Tour).

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European shoe retailer Deichmann is using commerce engine solution Scayle to shake up its online and omnichannel business and relaunch its country shops.

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The North Face rolled out mobile POS in its stores leading up to the 2022 holiday season, knowing that the technology would better support its associates. At the same time, the brand wanted to streamline the overall flow of traffic in stores and reduce wait times, especially during peak selling periods.

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The TangerClub loyalty offering is supported by Coniq, a provider of customer engagement and loyalty solutions for shopping centers and retail destinations. Utilizing the Coniq platform, Tanger seeks to improve its ability to support retail partners with more access to customer preferences, patterns, and spend, and leverage these insights to drive customer engagement.

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The company is enabling convenience retailers utilizing Vroom Delivery's back office, inventory, and loyalty solutions to take orders from the Uber Eats app.

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As Casey's General Stores Inc. embarks on its next three-year strategic plan, the guest and the guest experience still remain firmly behind all of its strategic goals, even if not spelled out. The three primary strategies of this leg of the retailer's growth journey are to accelerate its food business, grow its store count and enhance operational efficiencies.

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Shopify is partnering with streaming TV platform Roku to let retailers sell products directly through Roku ads. Here's how it works: On seeing an ad for a Shopify retailer, Roku viewers can press “OK” on their Roku remote to learn more about the product and purchase it directly from their TV.

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The nation’s largest beauty retailer is collaborating with livestream shopping platform Buywith to offer cosmetics brands the opportunity to host live shopping events on the Ulta Beauty website. This allows brands to directly engage with customers in real time, enabling product discovery and expanding reach.

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The value home décor retailer is now providing buy-now-pay-later (BNPL) financing via the Synchrony Pay Later solution. Consumers can apply for a Synchrony Pay Later interest-free loan to make equal payments over three months on one-time purchases between $75 and $400 ,without impacting their credit score,

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In January 2023, Dollar General launched a cash back rewards offering in collaboration with Ibotta. As part of the partnership, Dollar General joined the Ibotta Performance Network (IPN), a digital network that enables promotions to be delivered in a coordinated fashion across retailer platforms, third-party publisher sites, and Ibotta’s direct-to-consumer properties.

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Getir, the pioneer of ultrafast grocery delivery, will partner with RELEX Solutions. Through this partnership, Getir will acquire an integrated suite of capabilities, including forecasting, replenishment and allocation, new inventory optimization, clearance optimization, and promotion forecasting.

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In an email sent exclusively to Chain Store Age, mobile-first communications and task management solution provider Zipline described how Rothy’s is leveraging its technology to enable communications between corporate headquarters and its store fleet and customer experience team.

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The warehouse club retailer is now providing advertisers participating in its Sam’s Club Member Access Platform (MAP) retail media network the ability to see what revenue is generated by which ads. This provides measurable return on ad spend (ROAS) for omnichannel campaigns and connects search and sponsored product ads to offline sales.

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“Beauty changes peoples’ lives every single day,” according to this week’s Brave Commerce guest Chris Chesebro, global chief digital officer at salon specialist company Wella. Products that help people look and feel how they want impact those individuals’ sense of self.

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Learn how the Coach and Stuart Weitzman parent is leveraging consumer data through the full value chain, embedding data into day-to-day decision making, while Kate Spade is contributing to change by giving its products a second life.

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Givex Corp. announced today that it has been selected by UK based Tesco Café, to spearhead a digital transformation initiative in their cafés. Tesco Café is a subsidiary of Tesco PLC, one of the world's largest retailers.

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Dufry has teamed up with AR tech solution Perfect Corp. to offer in-store and web-based virtual makeup try-on for products across 15 brands.

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We are delighted to add Ulta Beauty to the 2023 Cross Talk agenda. This year we are bringing the retail community together in Charlotte, NC, July 17-19 for this exclusive industry forum that delivers authentic content, cultivates connections, and celebrates comradery. Meet us in North Carolina to gain lessons learned, best practices, and innovative ideas about the future of modern retail.

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Unilever is consistently rated a company with one of the best supply chains in the world. They are also one of the world’s best in terms of succeeding at integrating digital technology into all areas of business. Much of this success is related to their relentless commitment to S-Curve programs. Unilever is rather unique in applying S-curves to their ongoing digital transformation.

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Zippin has announced the opening of six new checkout-free stores at Allegiant Stadium, the home of the Las Vegas Raiders.

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The e-commerce giant has deployed over 5,000 custom Rivian EVs as it works to decarbonize its fleet.

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Today’s marketers need a base in technology, says Pedini, the CMO of Newk’s Eatery. So much restaurant advertising is digital. Understanding pieces and how they talk to each other, from POS and online ordering to loyalty, is the universe marketing execs are asked to navigate.

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The pizza giant has entered into a new global agreement with Uber that allows U.S. customers to order Domino's products through the Uber Eats and Postmates apps with delivery by the trained delivery experts of Domino's and its franchisees.

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The athletic footwear and apparel retailer is unifying its various streams of customer feedback data for enhanced analysis with artificial intelligence.

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South African multi-brand footwear retailer, Footgear, has partnered with smart retail merchandising platform Nextail.

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Agriculture and the overall food ecosystem are responsible for roughly one-third of global greenhouse gas emissions. Growing things is a dirty business, but new technology is now offering both farmers and major food companies ways of making it cleaner.

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Small businesses and entrepreneurs in the UK can now accept contactless payments in person directly on their iPhones, instead of needing to connect to a card reader.

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Freebirds World Burrito has partnered with DailyPay. As a best-in-class employer, Freebirds World Burrito continues to improve its employee benefits package in an effort to prioritize employee happiness, adding the financial wellness benefit of on-demand pay to its offerings.

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British fashion brand, LK Bennett, has teamed with TrueFit, a platform that decodes size and fit for digital consumers, as it looks to increase conversion, reduce returns, and drive customer loyalty.

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SupplyHouse.com, a leading e-commerce distributor focused on the plumbing, electrical, heating and HVAC industries, will partner with RELEX Solutions.

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WOWorks, parent to such restaurant brands as Saladworks, Frutta Bowls and Garbanzo Mediterranean Fresh, has debuted seven digital-only brands, the company announced Wednesday.

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During a session at NRF Nexus, the consumer electronics executive explored the use of customer data, experimentation and employee training to create individualized experiences and loyalty.

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UK-based Easy Bathrooms has 135 stores in action and a further 65 set to open soon, and has opted for Deposco’s end-to-end omnichannel planning and fulfilment solution.

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Battling the threat of stockouts when you have hundreds of SKUs is bad enough – but imaging battling it when you have 10,000s of SKUs.

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“Journeys Second–Hand”,a resale program that allows customers to shop secondhand apparel runs on the ThredUp Resale-as-a-Service (RaaS) offering.

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Lilly Pulitzer is deploying the Oracle Retail Xstore Point of Service (POS) platform and Retail Xstore Office Cloud Service. Running on tablets, cloud-based solutions provide Lilly Pulitzer store associates with visibility into a customer's prior purchase history and inventory levels so they can help shoppers discover products from anywhere in the store.

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McDonald’s France has collaborated with Checkpoint Systems to implement food-safe RFID technology into its new reusable containers – a move hoped to keep track of the packaging, optimise the restaurant’s reusable system, and reduce waste.

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