Top Things You Missed IN Retail

GRUBBRR, a leader in self-ordering and automation technology for the restaurant industry, announced that it has been selected as a kiosk provider for Bojangles.

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With more essential items locked behind security glass, retailers are trying out new technology that aims to make the shopping experience easier while still cracking down on retail theft.

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Dave’s Hot Chicken has announced its partnership with Ovation, the leading guest experience platform for restaurants that starts with a 2-question survey to drive revenue, streamline guest recovery, and easily improve operations.

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Gemini Motor Transport, the primary fuel hauler for Love's Travel Stops, tapped Gravitate's Supply & Dispatch solution to manage and optimize fuel supply decisions.

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Multiple local and independent grocers operating across eight states are adopting artificial intelligence-equipped shopping carts. Bowman's Market, Maurer's Market IGA, Neiman's Family Market, Queen's Price Chopper and Soelbergs Market are all rolling out Caper Carts from Instacart.

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At 2.2 million square feet, with over 200 stores, restaurants and leisure activities, navigating Trafford Centre can often be a challenge for some visitors. A live, digital map is now available on its website and on screens throughout the mall.

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Amazon has launched a Virtual Holiday Shop that uses immersive 3D technology powered by Amazon Beyond.

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Lobyco has announced a new three-year partnership with New Zealand grocery retailer Foodstuffs to launch an in-house, reward and currency-based loyalty programme across all New World stores.

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As part of a collaboration with Shopic and Capgemini, Intermarché is the first European retailer to trial a Smart Cart solution at its store in Provins, France (77 - Seine-et-Marne).

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Epson today announced the Wild Island Adventure Park has implemented a new automated food and beverage ordering system leveraging Epson m-Series POS printers to streamline operations and improve guest experiences.

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Tecsys Inc. announced that Atwoods Ranch & Home Goods, a leading retailer in farm and ranch products, has selected OrderDynamics, Tecsys' order management system (OMS), to optimize omnichannel order fulfillment across more than 75 retail outlets and online store.

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Burberry has announced a new immersive AR experience. This festive season, it is launching its first virtual scarf try on offering.

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Follett Higher Education, North America's largest campus retailer, today announced a strategic partnership with Texas-based Mirada Capital Group to assume operations of Advanced-Online, an on-demand products business serving higher education and corporate clients under the Follett On Demand brand.

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Save A Lot is partnering with Retail Fluent Media Network (RFMN) to bring Digital Window Signs to stores, including 750 independently owned and operated locations across 32 U.S. states.

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Starbucks will be adding delivery capabilities to its first-party app for the first time ever. The new feature will be powered by DoorDash, with customers able to order Starbucks delivery on either the DoorDash app or the Starbucks app directly.

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Hotel Alma San Juan has partnered with GoTab to introduce the latter's Hotel & Resort POS [point-of-sale] solutions to the property to enhance the guest experience.

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As of October 31, guests have placed approximately 2.8 million mobile order transactions.

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Levi Strauss & Co. customers in Germany can now utilize Amazon Alexa interactive voice technology to help find the right jeans fit.

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Today’s retailers are navigating an increasingly complex landscape where consumers have high expectations for a personalized shopping experience but are spending less overall. This unique scenario encourages retailers to innovate with AI, driving agility and efficiency across marketing, finance, and inventory management.

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Three supermarket retailers are launching pick-to-light functionality in electronic shelf labels with a solution provided by Instacart.

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Coles will implement the artificial intelligence-based Caper Carts solution from Instacart beginning early in 2025 with its Richmond Traders location in Melbourne. Customers will be able to take a Caper Cart at the store’s entrance and begin shopping.

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The Wisconsin-based lifestyle brand of men’s and women’s workwear, casual wear, outdoor apparel and accessories is leveraging marketing automation technology from Listrak to enable more advanced digital connections with consumers.

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Cognac brand D’ussé has embarked on its biggest investment in tech experiences yet, according to the company. It has launched a curated set list that is accessible through a QR-enabled augmented reality experience.

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Lowe’s has introduced a “Digital Home Platform” that offers members of the retailer’s MyLowe’sRewards program free personalized information about the products in their home — including warranties, manuals, maintenance guidelines, how-to content, recommended subscriptions and replacement parts

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A Starbucks drive-thru in Auckland, New Zealand, sets benchmark with Fingermark's Eyecue platform and digital menu boards, boosting efficiency and customer engagement.

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Stew Leonard’s announced a new partnership with Uber Eats to provide delivery to its stores across New York, New Jersey, and Connecticut.

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Target is tapping into the $250 billion creator economy through a new partnership with Linktree, a tool that allows influencers and independent creators to seamlessly connect their social content to product revenue.

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7-Eleven Inc. is gradually deploying its Gulp Radio commercial radio offering across all U.S. stores.

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Italian specialty foods distributor Ferraro Foods is optimizing its ordering processes, using AI to streamline capabilities for more than 8,000 customers across 26 states.

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McDonald’s reportedly improved customer satisfaction scores and reduced customer wait times by using geofencing technology to streamline the mobile ordering process.

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Walmart is using artificial intelligence (AI) and generative AI (GenAI) technology tools to make the holiday shopping experience faster and more convenient – from discovery, to purchase and delivery and returns.

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LiveRamp has announced a tie up with Criteo, and Boots is onboard as a launch partner.

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Chestnut Petroleum Distributors Inc., operator of Chestnut Market, is integrating LottoShield's lottery management system across its convenience store network. LottoShield will be integrated across the chain's 75 convenience stores.

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Coty is implementing a five-pillar strategy to accelerate operational agility and future-proof the business. Artificial intelligence is at the core of this initiative.

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The fast-food chain operator, which also owns KFC and Pizza Hut, is pushing aggressively to bring artificial intelligence into all facets of its operations, including ordering, marketing and labor.

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Hy-Vee is utilizing the Manhattan Associates warehouse management system (WMS), transportation management system (TMS) and demand forecasting and inventory optimization (DFIO) solutions to streamline case and pallet interaction and support the movement of inventory from inbound receipt to outbound delivery.

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The company now expects its doughnuts to be available in nearly 2,000 McDonald’s restaurants by the end of this year

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Grubhub has added its first office supplies retailer, Office Depot, for on-demand delivery of 6,000+ items from more than 800 stores across 42 states.

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Wendy’s Co. is using artificial intelligence from data analytics firm Palantir Technologies, Inc. to manage its supply of burgers, fries and Frosty's.

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mazon is reportedly developing smart glasses for its delivery drivers, according to sources who spoke to Reuters. These glasses are intended to cut “seconds” from each delivery because, well, productivity or whatever. Sources say that they are an extension of the pre-existing Echo Frames smart glasses and are known by the internal code Amelia.

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Asda is piloting a self-service returns system where shoppers can deposit unwanted or faulty products and be automatically refunded.

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EG America is partnering with Axonet, a c-store retail media (RMN) network company based in Chicago, to deploy a RMN. It will empower advertisers to engage EG America shoppers across various touchpoints, from offsite interactions to in-store experiences, the company said.

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Iconic British department store Harrods has partnered with the Global-e international ecommerce platform to improve its online operations in more than 200 markets worldwide and offer customers elevated, localized shopping experiences.

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Starbucks customers in the U.S. and Canada (excluding Quebec) can now use the Starbucks app to order delivery, with fulfillment provided by DoorDash.

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