Top Things You Missed IN Retail

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A new company, Agentic Hospitality, has officially launched today, introducing an AI-powered platform designed to help hotels increase direct bookings and compete with Online Travel Agencies (OTAs).

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Gen Z and millennials aren’t just shunning credit cards, they’re helping rewrite how loyalty is earned, with debit emerging as the next way for brands to capture wallet share.

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It was the chain’s fifth straight quarter of double-digit same-store sales growth, continuing an astounding turnaround at the Dallas-based brand that has been fueled by value, marketing and social media as well as improved operations and food.

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Flokk, a global leader in workspace seating, has selected RELEX Solutions, to provide a range of AI-driven and machine learning-based capabilities.

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McDonald's will advance its Digitizing the Arches digital transformation strategy through a number of investments and initiatives.

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New research from Honeywell reveals that 85% of surveyed global retail executives (including in the U.S.) have already developed AI capabilities and solutions, with 60% actively expanding them. Only 1% of respondents have not adopted AI-based solutions or are not evaluating them.

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The quick-service retailer is utilizing quiet, zero-emissions automated drone aircraft from Zipline to fly digital orders to a small number of customers in greater Dallas, starting Thursday, Aug. 21.

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At its new store in Cypress, Texas, Walmart has placed digital QR codes next to some items promoting different flavors or iterations, as well as digital tools and services. The retailer plans to promote both first-party and third-party items sold online in this way.

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Sony and xplace are supporting a Zukunftsraum (Future Space) concept store in Kiel, Germany with display and retail signage.

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Lowe’s Companies reports that it has opened a new Store Ops Tech Lab.

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Leading Bridal Retailer Completes its In-Store & Online Shopify Migration; Delivering Real-Time Inventory Access, ‘Endless Aisle’ in-Store Touchscreen Shopping & a Reimagined Point-of-Sale Journey, Taking the Next Step in David’s Tech-Powered Evolution

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ata Consultancy Services will deliver SAP S4 Transformation, digital development, application managed services and intelligent automation to help the Finnish retail group scale operations, launch next gen digital services and drive growth

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The U.S. subsidiary of Dutch supermarket conglomerate Ahold Delhaize is deploying the Instacart FoodStorm order management system.

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Golden Oil Co. is cutting its annual technology spend by more than 50% through a new partnership with Mako Networks. The full-service wholesale petroleum products distributor tapped Mako's PCI-certified, cloud-managed system to streamline and secure its network of 20-plus sites.

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Walmart will deploy a significant number of Ranpak AutoFill™ systems throughout its Next Generation Fulfillment Centers under a new multi-year agreement. This move aims to increase fulfillment speed to customers and reduce packaging waste.

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Norwegian retailer strengthens forecasting and operational efficiency by unifying supply chain planning across its growing retail network with real-time insights from RELEX Diagnostics

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As Ritual expanded into Target, Whole Foods, Ulta and other top retailers, manual processes and fragile API integrations limited visibility and scalability. Partnering with Crisp, the wellness brand automated clean, real-time retail data delivery directly into the cloud — recovering an estimated $250K-plus annually in pipeline build and maintenance costs and unlocking a healthy revenue boost.

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The company is working with enterprise planning tech company Board to better align supply and demand amid quickly shifting market conditions.

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Aldi has reopened its newly refurbished "Shop & Go" store in Greenwich, London, featuring self-checkout lanes and an updated payment process. The changes aim to streamline the shopping experience for customers.

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Wincanton has announced the extension of its partnership with tea and coffee retailer Whittard of Chelsea.

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British footwear retailer, Charles Clinkard, has partnered with Pulse, an AI powered review intelligence platform.

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B&Q is piloting GXO’s AI powered transport optimisation platform. This technology analyses millions of route variations to identify the most efficient schedules, with early results indicating potential savings of 240,000 kilometres and 150 tonnes of CO₂ annually. Full implementation is planned for 2025.

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Walmart’s “super agents” strategy, for example, now powers customer, supplier, associate and developer interactions, aiming to make AI the primary interface for commerce and operations.

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Vallarta Supermarkets has partnered with Logile Inc. to deploy the AI-powered workforce solutions firm’s Fresh Item Management, bringing “intelligent automation and streamlined execution” to its store locations.

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GrowthLoop's platform brings artificial intelligence to Costco's retail media network, offering tools to help segment audiences and optimize ad messaging.

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The retail giant announced Tuesday (Aug. 26), that its fulfillment service, which provides storage and shipping services for its third-party marketplace vendors, will now begin offering next-day delivery in a number of major U.S. cities, New York, Los Angeles, Chicago, Houston and Atlanta among them.

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The interactive welcome center experience, called LOCLshop Welcome Center, is aimed at elevating the shopper experience and driving in-store sales, according to a press release.

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VusionGroup has ramped up its partnership with Co-op as the roll-out of electronic shelf labels continues across the UK, with the aim of making shopping smarter, more transparent, and more sustainable.

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Sally Beauty, which specializes in hair color and care products, is building on a partnership it launched with retail measurement and consumer analytics firm NielsenIQ (NIQ) in 2022.

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Klarna's buy now, pay later (BNPL) will be available at checkout on Walmart Canada's website and app, with other options accepted in more than 400 stores.

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The department store retailer has partnered with the prestigious Fashion Institute of Technology in New York City to launch a specialized tailoring certificate course — Custom Alterations and Tailoring Techniques — focused on advanced sewing techniques and alterations in a retail environment.

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The partnership will leverage loyalty insights and real-time data to help Wakefern’s category managers and suppliers make more customer-focused decisions.

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The retail giant will install Ranpak AutoFill systems across its five next- generation fulfillment centers in a move to streamline its fulfillment process, reduce packaging waste and simplify work for associates.

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Clothing brand D'iyanu is optimizing its product development operations by investing in a platform that streamlines efforts across planning, design, sourcing, pricing, allocation and assortment.

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Cary Oil is expanding its long-term partnership with retail technology company Upside by adding an additional 110 dealer locations to the Upside platform.

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Macy’s Media Network, the retailer’s advertising arm, today announced a partnership with Amazon Retail Ad Service, the ecommerce giant’s adtech product for other retailers.

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Simon is leveraging first-party data from its in-center WiFi network to help brands better target its shoppers with ads.

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Families are watching their budgets more closely, yet they still plan to spend significantly. According to Deloitte, parents expect to spend around $570 per child. That means they are willing to invest, but they will choose the retailers who make the experience smooth, relevant, and cost-effective. AI is the key to delivering that, and without it, many retailers will struggle to keep up.

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C&S Wholesale Grocers LLC has teamed up with Upside, a digital marketplace that connects millions of consumers with retailers nationwide through personalized cash-back offers.

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Coty is using tools such as AI and chatbots to elevate its demand planning and procurement capabilities — part of a broader, multi-year transformation effort to streamline operations and boost agility amid volatile global conditions, soft U.S. performance and retailer inventory pullbacks.

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The global omnichannel dog brand has migrated its subscriber base, representing 13 million direct-to-consumer orders in fiscal year 2025, to the Ordergroove enterprise subscription platform. Bark is also deploying Shopify as its e-commerce engine.

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Third-generation family-owned Nordic distributor and coffee producer to optimize planning across its distribution centers and extensive product range

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Edeka Paschmann, a German supermarket chain, is the first retailer in the country to implement Diebold Nixdorf's AI-powered solutions to reduce shrink at self-checkout.

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It says it is using the gStore app to gain pinpoint accurate intelligence about the location and status of every unit of inventory in its retail locations, including its flagship stores in New York and Los Angeles.

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Sustainable apparel brand Boody is working with Yotpo as part of an overhaul of its The Lounge loyalty programme.

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Furniture.com will transition from an aggregator to a marketplace. Russotto says it will keep more customers on the site and more transactions flowing to its retail partners.

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