Top Things You Missed IN Retail

Coca-Cola signed a $1.1 billion five-year deal with Microsoft to use the technology company’s cloud computing and artificial intelligence services.

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Dutch Bros has selected Olo, a leading restaurant technology provider, to enable seamless ordering and payment through its mobile app for the first time.

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The Home Depot uses the Freight Logistics Optimization Works platform to anticipate and mitigate potential capacity crunches, which affects import flow.

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Harris Teeter grocery stores have started requiring customers to show receipts before they exit the store.

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Direct-to-consumer online holiday decor retailer Balsam Brands is deploying the AI-based SoundCommerce retail data platform to unify and catalog its data for AI modeling, cross-functional business analytics, and customer activation.

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According to Chain Store Age‘s latest Store Experience Study, the top five technology priorities for retailers in 2024 are personalizing customer experiences, upgrading CRM/loyalty programs, empowering store associates, inventory visibility, and refreshing the point-of-sale infrastructure.

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Many restaurants focus on great food and service, but at Cincinnati-based LaRosa's, the focus is all on family. The LaRosas still helms the company, which focuses on family recipes, technology and culture for its success.

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In 2021, SPAR International, the world’s largest food retail voluntary chain with over 13,900 stores in 48 countries, embarked on a global partnership with Gander to provide its worldwide network with the tools to tackle food waste head on.

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In 2020, Tattarang acquired RM Williams with a vision to propel the brand into the digital age while preserving its heritage. This acquisition paved the way for RM Williams’ most significant digital investment yet, encompassing a comprehensive overhaul of its e-commerce platform, marketing strategies, and store systems.

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With 26 new kiosks positioned around the stadium, Mashgin's second location in Australia, fans can now experience quicker service and spend more time enjoying the game.

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Tesco will use AI to provide personalized purchasing challenges to as many as three million members of its Clubcard loyalty program, offering them a chance to earn a maximum of £50 (approximately $62 USD) in Clubcard points.

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From today, Walmart Discovered users will be able to have real-life items shipped directly to their doorsteps. They will be greeted with a new storefront showcasing virtual twins of select items sold at physical Walmart stores.

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The e-tail giant is launching Amazon.co.za, its South African digital storefront, available via the Amazon shopping app or desktop or mobile browser.

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In the midst of what CEO Laxman Narasimhan describes as a “challenging operating environment,” Starbucks Corp. continues leaning into technology investments and operational improvements.

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The brand will leverage Cart.com’s third-party logistics (3PL) solutions to streamline order fulfillment, optimize its supply chain and improve customer experience

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Retailers in April focused technology efforts in areas including the metaverse, next-gen warehouse and store solutions, and AI.

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The retailer partnered with Blue Yonder to develop the system as it looks to keep up with inventory trends.

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The regional supermarket chain, a banner of Northeast Grocery Inc., is rolling out the artificial intelligence (AI)-based Birdzi personalization and analytics platform to enhance customer connections at all 148 Tops locations in New York, Pennsylvania and Vermont.

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The rewards program, in partnership with mobile engagement platform, Vibes, is called QuackChat, and allows the company to communicate with guests, keep them updated on new flavors, and offer promotional rewards, including “surprise and delight” offers.

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The company launched its new app in partnership with NewStore in March 2023, in large part to build a deeper connection with its most loyal customers — of which there are many.

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“This week has been a milestone for us as we’ve installed our new Unified Commerce PoS platform in a pilot store in Portugal. We’re now ready to roll-out the new platform to more stores, and the number will only increase week by week. Next stop: Spain!”

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Lunds & Byerlys has introduced Ideal by Design House’s Ideal digital circular and media platform, including programmatic media and interactive promotions to attract new shoppers while continuing to cater to the retailer’s loyal consumer base.

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Earnings reports from some of the biggest food companies have highlighted struggles with higher prices, labor shortages, and more.

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Mountain Mike’s Pizza is leveraging the MNTN Performance TV platform to increase the reach, profitability and trackability of its advertisements.

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Los Angeles-based Sunday Swagger is leveraging the Pio P100 plug-and-play automated warehouse system, which includes cube storage technology from AutoStore, to effectively perform order management and distribution.

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El Pollo Loco Holdings Inc. expects to install kiosks at company-operated restaurants by the end of summer and install other equipment to help labor, CEO Liz Williams said in a first-quarter earnings call.

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Using Instacart, customers can place orders for same-day or scheduled delivery from 1,172 Kohl’s locations nationwide.

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British fashion brand Reiss has adopted Teamwork Commerce’s mobile point of sale (POS) system across its bricks-and-mortar stores in the US.

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Sony has introduced an AI camera-powered system that measures the effectiveness of in-store advertising at 500 7-Eleven convenience stores in Japan, the company announced on Wednesday, aiming to tap into demand for high-precision analysis of consumer behavior.

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Albertsons Companies announced today that the retailer was voted the ‘People’s Voice’ winner for best shopping and retail app in the 28th annual Webby Awards. Over the last year, Albertsons Cos. has been updating and redesigning its mobile app to create a fast and easy digital shopping experience.

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Many toiling in the retail media trenches are relatively new to the game. But Kristi Argyilan, senior vice president of Albertsons Media Collective has a much broader perspective. She tells Marketing Daily what she’s watching most closely in the fast-growing industry.

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It's more than doubled the number of robots deployed in its fulfillment centers and warehouses in the last three years, from 350,000 in 2021 to 750,000 by last June, data from its blog posts show.

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Whether shoppers are looking for budget-friendly value or hard-to-find products, Wakefern’s family of brands each bring unique value to DoorDash with nearly 120,000 new grocery items available for delivery.

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Despite inflation continuing its downward trend from its 2022 peak, high prices have persisted, causing big fast-food chains to struggle to keep this anxiety from impacting sales, reports Quartz.

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Scheduled to kick off this month, Nordstrom's digital marketplace aims to enhance customer satisfaction by offering a more extensive selection of products, brands, and sizes tailored to meet their diverse needs and preferences.

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By adopting the premier platform-based Point of Sale (POS) solution, Aloha Cloud by NCR Voyix, Pressed Juicery is set to redefine convenience, speed, and personalization in guest service.

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Handwashing can make or break any restuarant. Some are installing hospital-grade ‘lie-detectors.’

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Enabled by Adyen’s Unified Commerce solution, Decathlon Hong Kong has a single overview of all its payment channels and transactions, bringing convenience to sports enthusiasts.

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Lowe’s Companies Inc. has shifted more than 80,000 analog in-store analog security cameras to a streamlined digital system.

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Discover how Tasty Fresh, food manufacturer and distributor, transformed their supply chain and improved warehouse productivity by 35% with a Dematic Voice Directed system.

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Retailers are increasingly leveraging retail media networks to monetize their customer bases and create advertising opportunities for brands that they sell.

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WinnaVegas Casino Resort proudly announces the extension of its partnership with Quick Custom Intelligence This renewal underscores WinnaVegas' commitment to leveraging cutting-edge technology and superior support to drive business success.

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