Top Things You Missed IN Retail

Taco John's is putting AI voicebots in the drive-thru

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Canadian retailer Metro Inc. has partnered with FLO to provide fast charging at more than 130 Metro, Super C, Food Basics and Marché Adonis grocery store locations across Quebec and Ontario.

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From www.restaurantbusinessonline.com »

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The Mexican fast-food chain plans to bring Presto Voice technology to more restaurants after it improved speed and ticket size at a test location.

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The Trillion-Dollar Problem for Retailers: Not Having Clean Data

From www.supplychainbrain.com »

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Imagine that you’re scrolling through the social media platform of your choice, see something you love, and click on it — only to learn that it’s out of stock. Or worse, you place an order that’s later canceled because the item is no longer available.

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Amazon's robotaxi unit Zoox to begin testing in Austin, Miami

From www.reuters.com »

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Amazon.com's opens new tab robotaxi unit Zoox said on Wednesday it plans to start testing its autonomous vehicles in Austin, Texas, and Miami, a move that would mark its first trial sites outside the western United States.

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Best Buy fulfills direct-to-consumer electronics brand sales from stores

C-store Retailers Explore Contactless Checkout Options

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The retailer is collaborating with omnichannel marketing and data solutions provider Lucky to let consumer electronics brands connect their DTC websites with its store inventory in real time.

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From csnews.com »

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Self-checkout kiosks, computer vision and autonomous are part of the checkout evolution. Contactless checkout in stores is becoming more and more common for consumers today — and in many cases, even expected.

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Holland & Barrett invests in MRI Software AI footfall analytics for its 1,000+ UK and Europe stores

Retail Mobile POS: Untapped MSP Opportunity

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MRI Software has announced a partnership with Holland & Barrett, a UK health and wellness retailer that has over 1,000 stores across the UK and Europe.

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From managedservicesjournal.com »

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Most MSPs are unaware of the current mobile point of sale (mPOS) buying supercycle. Why not earn your piece of the pie?

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Retail Technology News: May update

Sam’s Club Brings Crowdsourcing to Private Label Innovation

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Retailers in May focused technology efforts in areas including augmented reality, robotics, and mobile apps.

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Sephora expands payment by employee device to Canada

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In an effort to purposefully engage with its members and gain valuable feedback about its private label products, Sam’s Club has unveiled its new Member’s Mark Community.

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Sporting goods retailer joins DoorDash platform

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Now, Sephora is partnering with Chase Payment Solutions, part of J.P. Morgan Payments, to extend the Tap to Pay on iPhone solution to more than 130 freestanding locations across Canada.

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Bath & Body Works in digital transformation partnership

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The Texas-based sporting goods and outdoor recreation retailer has announced a partnership with DoorDash to offer on-demand delivery from Academy's more than 280 stores.

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Behind the Scenes of Big Y’s Tech Adoption

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The personal care and home fragrance retailer is collaborating with Accenture in a multi-year program that is part of a larger corporate strategy to elevate its brand and leverage the latest technologies in digital, marketing solutions, artificial intelligence and generative AI to drive growth.

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Coca-Cola Co. Debuts New Proprietary Insights Platform

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On the subject of innovation, Bossie noted that Big Y has “a continuous-improvement mentality in the organization. I think innovation has to come when there’s complete buy-in from the merchants, from the operators, from finance, from [all of] it.

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From csnews.com »

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The Coca-Cola Co. is launching Coca-Cola Lens, an insights platform designed to empower operators in the foodservice and retail industries to make data-driven decisions.

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Michael Kors debuts Mastercard generative AI shopping tool

Torchy’s Tacos unifies omnichannel operations at POS

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The luxury brand is making the Dynamic Yield by Mastercard Shopping Muse solution available to consumers through a global integration on its website.

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Erewhon taps Legion for workforce management

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Torchy’s Tacos has implemented the Oracle Simphony Cloud POS solution in all stores, in an effort to unify its digital engagement channels and improve operations with automation and real-time data and analytics.

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From www.retailcustomerexperience.com »

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Erewhon, an organic grocer, is deploying the AI-driven workforce management platform from Legion to boost employee experience.

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Good Food Holdings Selects SymphonyAI’s Connected Retail Solution

RaceTrac Partners With AccuStore for Store Surveys

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SymphonyAI's connected retail software will unify data while supporting various item hierarchies at Good Food Holdings' five banners, including Bristol Farms.

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From www.cspdailynews.com »

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AccuStore has completed a structured data survey for Atlanta-based convenience-store chain RaceTrac. The survey plays a crucial role in execution of store-specific marketing plans across RaceTrac’s network of menu-forward c-stores, AccuStore said.

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Walmart Unveils Advanced Digital Tracking Strategy to Revolutionize Consumer Analytics

From www.msn.com »

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As nostalgia for the pre-internet era persists, particularly among Generation X, the introduction of advanced digital tracking by Walmart marks a significant leap in consumer analytics. Yesterday, Walmart unveiled its new strategy to utilize extensive data from users of Walmart.com and the Walmart app.

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Aldi debuts checkout free grocery option in Chicago

From www.retailcustomerexperience.com »

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Aldi has launched checkout free grocery, called Aldigo, with Grabango, at one location.

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Convenience giant expands effort to combat food waste

How Four SAP Customers Are Successfully Driving Transformation in Their Businesses

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Alimentation Couche-Tard Inc. is expanding its partnership to prevent food from going to waste. The convenience leader and Too Good To Go have announced the expansion of their partnership in North America and Europe.

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From news.sap.com »

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This week at SAP Sapphire, four industry-leading companies discuss how they are using SAP technology to deliver high-value results for their businesses.

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Torchy's Tacos Updates Tech Stack

From hospitalitytech.com »

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Torchy’s Tacos has implemented Oracle Simphony Cloud Point-of-Sale (POS).

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WHSmith signs on to use Xiatech AI powered Xfuze integration, data and analytics platform

Albertsons Partners With Uber on Ambitious Food Rescue Program

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WHSmith has chosen Xiatech, the company behind Xfuze, pitched as the world’s first composable hyper-integration platform, as its partner to support the acceleration of the business’ growth and international expansion.

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Americanas Group picks Rimini Street for initiative involving SAP landscape and new SAP Center of Excellence

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Albertsons Cos. is teaming up with Uber on an ambitious food rescue iniatitive. The initiative will see Albertsons Cos. stores deliver surplus food donations to local non-profit organizations and food banks through Uber Direct.

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How Tech Is Fueling Growth at Walmart

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Americanas Group has selected Rimini Street and its Rimini Manage for SAP service to take over governance, management, control and operation of the 95-year-old retailer's SAP system landscape that spans corporate, e-commerce and logistic platforms, and more than 1,600 stores across Brazil.

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Leroy Merlin deploys Hanshow electronic self labels across French stores

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Bhardwaj talked about Walmart’s efforts to commercialize its technology, specifically pointing to two products now available.

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RetailROI partners with Avanade to track turnover among children's social workers

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Hanshow and Leroy Merlin have partnered to deploy ESLs across over 50,000 products integrated with the the latter’s mobile app in France.

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Starbucks Signs National Agreement with Grubhub

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Retail Orphan Initiative (RetailROI) is co-developing a free web-based tool to address high turnover among child welfare workers.

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From www.qsrmagazine.com »

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Starbucks announced Thursday a national partnership with Grubhub as the coffee chain looks to onboard more customers amid softer sales and traffic.

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Walmart Transitions To Digital Shelf Labels

From morningnewsbeat.com »

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In a blog posting this week, Daniela Boscan, Walmart's Food & Consumable Team Lead, announced that after a single-store test in Texas, the retailer is expanding the use of digital shelf labels (DSLs) to 2,300 of its US stores, an effort that will take two years.

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Being AI co-investment to form AI startup, Tymestack

From businessdesk.co.nz »

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In order to access emerging opportunities across the AI landscape, Being AI Group operates three divisions–Being Labs, Being Consultants, and Being Ventures. Today we announce that we have co-invested into one such emerging opportunity – Tymestack.ai Pty Limited (“TymeStack”).

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Clorox to restart ERP upgrade as it looks past August cyberattack

From www.ciodive.com »

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With the company out of recovery mode, teams are looking to advance on digital transformation projects.

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How Chick-fil-A Became a Kubernetes Success Story

From www.appvia.io »

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With the ever-increasing popularity of Kubernetes, it shouldn’t come as a shock that certainly major tech brands, such as Google, DirectTV and Spotify, have migrated to experience the speed and flexibility it provides.

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How Schnucks and SpartanNash Succeed With In-Store Technology

JD Sports revamps search functionality with AI

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Bringing new technology to the store level can often be a bit of a balancing act for grocery retailers, from making the initial investment to enabling associates to utilize it efficiently and beyond.

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Northeast Grocery CIO Says GenAI Will Fundamentally Change How Grocers Operate

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JD Sports is implementing the Algolia AI search solution in hopes of providing customers with more accurate and relevant search results on its e-commerce sites.

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Walmart integrates drone delivery in app, expands AI, enhances pricing

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Scott Kessler, EVP and CIO at Northeast Grocery said that technologies in the GenAI space will allow retailers to manage better data, to better capture that knowledge and wisdom, and use it to their advantage. One technology that Kesser specifically mentioned was RAG, or Retrieval Augmented Generation.

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Amazon and Walmart Use GenAI to Cut Vendor Costs

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The retail giant on Friday unveiled several new new technology initiatives across its operations, including enhancing its drone delivery and InHome kitchen and garage delivery service, piloting an AI shopping assistant and the expanded rollout of digital shelf labels.

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From www.pymnts.com »

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As Amazon and Walmart compete for retail dominance, the two industry giants are implementing generative artificial intelligence across the supply chain to cut costs and boost profits.

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Amazon Fresh UK launches automated returns kiosks

Apparel Retailers Use New AI Features to Reduce Online Returns

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Amazon Fresh UK has embarked upon an automated returns kiosks (ARK) journey, deploying the technology at its Liverpool Street and Moorgate stores.

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From www.pymnts.com »

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As clothing brands and retailers continue to struggle with the costly problem of returns, many are turning to artificial intelligence to help consumers buy products they will actually want when they arrive.

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Bojangles teams up with ezCater to launch catering service

From www.qsrweb.com »

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Bojangles has partnered with ezCater, a food for work technology company in the U.S., to offer catering services.

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Klarna announces Sainsbury’s partnership and adds Argos, Habitat and TU to buy now pay later roster

Three Retailers, Three Technology Journeys

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Klarna is now live at Argos, Habitat and TU, the result of a partnership with Sainsbury’s.

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From csnews.com »

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Almost every convenience store operator is on a technology journey, though where they are on that journey and what stops they have mapped out may differ.

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UNTUCKit extends NewStore Unified Commerce Platform deal