Top Things You Missed

As a retail analyst for the last 23 years, I can count on 1 finger the number of times I have written a post to comment on another company’s research. This is it. The exception here is a report which has been widely cited by the likes of CNBC, Washington Post, Business Insider, Forbes, NBC Nightly News, and many others based on a headline that Retail in the US MUST close 75,000 more stores by 2026.

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ClearOne recently installed its VIEW pro-IP based video delivery solution to digital signage at Volvo's flagship location in Manhattan.

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TravelCenters of America LC (TA) tapped CORD Financial Services LLC as its exclusive ATM solutions provider.

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The world’s largest brewing giant has a new data management strategy, the main ingredients of which are a single source for data and the cloud.

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SG900 comprises the Cruizers, Parker’s,Kwik Chek, Coen Markets, Fastrac, Loop, Sprint Foods and Spinx convenience-store chains. Cruizers was the first of the group to go live with Skip at all 27 of its locations at the beginning of April.

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Apple Core Hotels has selected Cendyn's eInsight CRM to provide customer relationship management across their portfolio of properties.

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Donatos Pizza is deploying the ReposiTrak Compliance and Risk Management Solution to automate its compliance documentation at corporate, facility, franchise, store and item levels.

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Logi-Serve recently announced that Nebraska Furniture Mart has selected it as NFM's employee assessment solution to help NFM identify top talent for sales and customer service roles.

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Narvar and Walgreens are working together to provide convenient package pick-up and returns for consumers at more than 8,000 Walgreens locations.

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Kohl’s is an omnichannel retailer focused on driving traffic, operational efficiency and delivering seamless omnichannel customer experiences. Kohl’s is at the forefront of retail technology innovation, focusing on a frictionless customer journey across digital, mobile and more than 1,150 stores.

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The French beauty conglomerate’s skincare brand La Roche-Posay has launched a spot-diagnosis tool created by artificial intelligence, offering free dermatological advice online via a partnership with Boots.

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Del Monte Foods Inc. has moved its SAP ERP to Amazon Web Services, putting it into a small category of firms that have completely moved to the cloud, analysts said.

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The cashless future looks a bit more distant than it did a few weeks ago.

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It’s no secret that the retail industry is evolving rapidly due to shifting consumer preferences and new technologies. But the truth is, retail has always been in a constant state of change, and throughout all the industry’s twists and turns over the past several decades, retailers have evolved and thrived.

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Several data points in recent weeks led to this update on the state of retail self-checkout (SCO) deployments.

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Google has announced a number of new retail solutions, created in collaboration with its ecosystem of retail partners and designed to solve specific business challenges that retailers face across all parts of the value chain.

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FedEx Office is adding a new kind of worker in North Texas: a robot that can deliver a hot pepperoni pizza, a bag of groceries or a prescription to a customer’s home. The bot could bring a swab for a strep test to a sick person’s door and return hours later with medication, cough drops and a cup of chicken noodle soup.

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Can a traditional brick-and-mortar retailer win its fair share of the rapidly growing e-commerce market? The answer is yes when it comes to Rite Aid.

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Goodwill Industries International and Google.org will continue its partnership to expand the Goodwill Digital Career Accelerator, a digital training program.

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HT honors a select group of lodging companies for outstanding achievement in delivering technological excellence.

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River Island has announced it will be using artificial intelligence software to improve its management of stock across its stores that could see it boost sales by up to 10% and reduce out-of-stocks by 60%.

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Next month, Panera Bread will begin conducting a market test on a new "Panera Tap" technology for hot coffee, where guests can skip the register or kiosk altogether.

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The luxury home furnishings retailer has selected Ayden as its omnichannel payments partner. The global Ayden platform will enable RH to process all major card brands, as well as accept local digital payment methods.

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Space-constrained food trucks get chaotic during peak times. “Before we had the new system, we wrote down orders and paper floated around inside the truck. The Tavlo POS system we rolled out includes Epson’s KDS (kitchen display system), which has helped streamline operations significantly.

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The Ridge has chosen Linc’s AI-powered platform to provide shoppers with a cohesive experience across the whole buying experience.

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AO.com has announced the launch of augmented reality (AR) technology on its product pages across the website.

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While in-home voice tech is becoming more commonplace, use of the technology in stores remains relatively rare. But rather than wait and see how these solutions develop, BevMo! is exploring the audible potential now, partnering with The Mars Agency to pilot AI-powered, voice-capable whiskey shopping experiences in five stores.

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Ambassador Hotel Oklahoma City Enhances Guest Connectivity and Convenience via Network Infrastructure Update

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Cars are gathering more data than ever, from vehicle performance data to user behavior data. But are auto retailers able to organize all this data and use it to improve the customer experience? If so, how are they doing this?

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Shipt today announced it will begin same-day delivery of food, grooming and health products, and supplies for pets from nearly 1,300 Petco stores across the country beginning April 18.

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Starbucks Coffee Company is teaming up with Cypress Creek Renewables and U.S. Bank on a portfolio of solar farms across Texas.

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The city of San Francisco moved a little closer to banning facial recognition software after adding amendments to the Stop Secret Surveillance ordinance.

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French sporting goods retailer Decathlon is blending the brick-and-mortar experience with iPhones as it looks to make a splash with its first full-fledged U.S. store.

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On Wednesday at its annual Google Cloud Next conference, Google announced Google Cloud for Retail, a cloud platform designed to help retailers with hosting, inventory management, search, and product recommendation.

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Canadian food and drug retailer Metro Inc. has partnered with Uber Eats for home delivery of ready-to-eat meals in Quebec.

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Sainsbury’s is reinforcing its commitment to sustainable practices by becoming the first UK supermarket to trial electric van technology for home deliveries.

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The option to buy online and pick up those purchases in store has stopped being a nice-if-you-have-time-for-it frill and become all but a competitive necessity.

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