Top Things You Missed IN Retail

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American Airlines is using AI to better predict which travelers are likely to miss their connecting flights — and even hold the plane to wait for them.

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RaceTrac Inc. is adding to its diesel payment options for fleets and professional drivers through a partnership with Relay Payments.

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Amazon said it’s applying a new artificial intelligence (AI) model, called DeepFleet, to coordinate its growing fleet of warehouse robots, which now tops 1 million. The ecommerce giant introduced DeepFleet, which is a generative AI foundation model designed to optimize how its robots move across Amazon’s fulfillment facilities.

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Available on iOS and Android in the US, Doppl develops on the capabilities of Google Shopping’s virtual try on offer, including the ability to upload outfits from pictures and screenshots. The app also uses generative AI to allow users to turn static images into dynamic video.

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Retail Returns

The Growing Crisis of Retail Returns

In White Papers - Free Research »

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Through DoorDash, Aldi Australia customers can now order more than 1,800 products including fresh fruit and vegetables, meat, seafood, dairy, bread and household essentials from stores in Canberra.

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The move back to Olo is part of Red Lobster’s major comeback strategy. Robillard says the leadership team is focused on “making this brand relevant, compelling, and exciting, and we’ve really turned that into our marketing charge.” The chain is looking to create messaging that it didn’t have with previous leadership.

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Leading specialty pet retailer to leverage AI for improved forecasting, replenishment, and inventory efficiency, ensuring better product availability and seamless operations

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Retailers in June 2025 focused technology efforts in areas including delivery robots, seasonal sales extravaganzas and associate AI empowerment.

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Asos is expanding its usage of the Celonis Process Intelligence platform. Leveraging the solution, the retailer is connecting its end-to-end supply chain in an effort to provide full visibility, transparency and accountability.

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The company debuted the images on Instagram on Wednesday, in a post that explained its approach to AI imagery.

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Lula Commerce has partnered with two convenience-store chains: DFW Oil & Energy and United Pacific's Rocket and Alta Convenience stores. The tech provider offers digital services, such as real-time inventory management, integration with delivery platforms and customer engagement tools.

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Google Cloud is partnering with Toolstation, a UK supplier of tools and building materials, to enhance its digital commerce experience with artificial intelligence.

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Lobyco has announced a new multi-year relationship with Southern Co-op to enhance its membership proposition with a new loyalty app consisting of features such as games, challenges, and new promotions capabilities.

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Graham & Brown, a UK wall coverings and home décor company, says that it has achieved measurable improvements in customer experience, revenue growth, operational efficiency and digital maturity since launching its B2B e-commerce site on BigCommerce.

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The Fox Inn on Green Lane, in Hanwell, U.K., is now home to country's first vending machine offering healthy dog treats, according to an Ealing News report.

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Edeka Beckesepp, a Germany-based grocer, has integrated self-service checkouts featuring Diebold Nixdorf's AI-powered fresh produce recognition and age verification solutions into its store in Waltershofen, .

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Lush has announced a collaboration with Google Cloud.

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With the Auror solution, stores can record information about crimes and the perpetrators, which are then matched and connected with offences nationwide.

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New Look has rolled out over 400 smart lockers, in partnership with eLocker, across its distribution centre.

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RaceTrac will use Sensolus software to manage tracking devices attached to totes, obtaining regular, actionable insights into location and movement of spare parts through dashboards. In addition, the solution will send out proactive alerts when anomalies such as low inventory or excessive dwell times occur.

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The regional Southeast and Mid-Atlantic grocery retailer, a banner of Ahold Delhaize USA, is deploying the Flybuy AI-based location engine to support the operation of its Food Lion To Go curbside pickup program

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The continued rise of supermarkets, specialty shops, and modern trade formats has changed how goods move from factories to store shelves. Instead of sending large shipments occasionally, manufacturers and distributors now make smaller, more frequent deliveries to avoid overstocking.

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In June at the Cannes festival in France, Albertsons announced the launch of an in-store digital display network that it will pilot in 80 stores this summer in partnership with digital signage software provider Stratacache.

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Berkot’s Super Foods has introduced a new website and mobile app built on Homesome’s enterprise e-commerce platform.

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Focused on the CPG’s home care brands, Sketch Pro is positioned to quickly deliver social-first content with aid from tools like Google’s Veo 3.

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Wilding Hotels has partnered with Volo Solutions to implement in-room concierge tablets across its properties. This collaboration brings a modern, intuitive, and eco-conscious solution to guest engagement while easing operations and enhancing service.

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The centerpiece of Nékter’s tech refresh is its fully redesigned mobile app, now built for agility and deeply integrated with real-time POS data. One of the major friction points addressed was ordering — guests frequently selected the wrong store or tried to redeem offers at ineligible locations.

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2024 Retail AI Readiness Index

Retail AI Readiness Index

In White Papers - Free Research »

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Pollo Campero sought to elevate its guest experience across U.S. locations. Partnering with SMG, the team has implemented a structured customer experience strategy, leveraging data to drive meaningful improvements as the brand grows.

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Asda has announced a nationwide roll-out of a two in one PoS clip in its 610 stores in partnership with Harrison Retail for the UK grocery retail giant’s Rollback Price campaign.

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We’re delighted to announce that Zenni Optical, America’s largest online eyewear retailer, has appointed Yodel Mobile to unlock mobile growth across the U.S. with a sharp focus on data-led decision-making and performance reporting.

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An athletic-inspired fashion retailer is extending its use of AI-based product lifecycle management technology. Hibbett has renewed its contract for the Digital Wave Product Experience Management (PXM) solution.

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Unilever said it's taking a social-first approach to meeting shifting consumer needs with an end-to-end strategy supported by such technologies as AI and digital twins across marketing, R&D and supply chain.

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H&S Energy Group is rolling out electronic shelf labels (ESLs) starting at seven locations to date, with plans to expand the platform to its remaining convenience stores later this year and into 2026.

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These days, the vast majority of questions from Kendra Scott’s online shoppers are solved by generative artificial intelligence. The “AI Copilot,” located at the bottom of the screen on desktop or mobile, answers roughly 93% of customer inquiries, a 53% increase from a previous version the jewelry brand was using in 2024.

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Juici Patties, a fast-food chain with over 70 locations in Florida, New York, and Jamaica, is leveraging AI technology to enhance its operations.

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L’Oréal Paris is introducing consumers to its first AI beauty assistant—Beauty Genius.

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Tops Markets has installed Matelex’s PolarBox system — two per store, totaling 28 installations — at 14 of its New York locations, in response to new state mandates on automatic leak detection (ALD) and a broader commitment to keeping food cold in a more eco-friendly way.

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Italian lighting manufacturer and designer implemented RELEX AI-powered demand planning solution

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Amazon UK has announced a national roll-out of its partnership with on demand delivery specialist Gopuff.

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Just Eat UK is launching its new membership service, Just Eat+, giving customers unlimited free deliveries. People can sign up with a one off £5.99 payment for 90 days.

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Danish retailer to implement DC and store replenishment from RELEX to improve inventory accuracy and reduce stockouts

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Argos has partnered with social shopping experiences specialist StoryStream. This marks the latest phase of a tie up with Sainsbury’s Group that sees StoryStream powering UGC and fuelling content discovery across hundreds of product pages.

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Debenhams Group, the parent of online fashion retailers including Boohoo, BoohooMan, Debenhams, PrettyLittleThing, and Karen Millen, is accelerating its adoption of AI through a new multi-year agreement with Amazon Web Services (AWS), the hosted cloud division of Amazon.

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Gelson’s Markets is partnering with Upshop to transform its store operations with “data-driven” insights.

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