Top Things You Missed

Inspire Brands is rolling out the CMX1 platform globally for supply chain quality management.

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IKEA has partnered with Google Cloud to improve it technological capabilities, including the implementation of AI and machine learning tools, upgrading omnichannel capabilities and exploring new customer service offerings.

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A California-based regional grocer is leveraging dark stores, e-commerce, and personalized customer service to thrive during COVID-19.

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When you shop at a Schnucks grocery store, you may share the aisle with Tally the shelf-scanning robot. Made by Simbe Robotics, Tally is autonomous and scans shelves for inventory to make restocking easier. Schnucks is expanding its use of the robot to 62 locations, which will allow Tally to scan more than 4.2 million products every day.

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Aptos today announced that New Balance will deploy Aptos’ cloud-based applications across its retail business in North America and Europe.

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PDI announced it is extending its business relationship with the UK-based gasoline and convenience retailer, EG Group.

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When Hotel Zena opened its doors this month in downtown Washington, D.C., Volara was there to get guests talking via Google Nest Hubs in each of its 191 guestrooms. Implementation of Volara’s contactless guest engagement and touchless room controls solution is part of a systemwide rollout by Viceroy Hotels & Resorts to voice-enable all guestrooms at its luxury boutique hotels.

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PredictSpring today announced that it has expanded its mission of helping brands seamlessly connect their online and in-store experiences by partnering with beauty brand Deciem.

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Coca-Cola is shifting the interface of its “Freestyle” soda machines directly to customer phones, with help from Amazon Web Services (AWS).

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Over the past three years, Choice Hotels didn’t just meet the technology innovations of digital-first players—the company is rivaling their capabilities and scaling up to the next stage of transformation for the business using the cloud.

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Appetize has been selected to provide mobile ordering at 5 additional sports venues with Interact, the company’s advanced mobile ordering system.

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In Missouri, the newly opened Hotel Kansas City, part of The Unbound Collection by Hyatt, tapped analytics company Knowland to help increase group business for its 20,000 square feet of event space.

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Regional grocer Piggly Wiggly Midwest has renewed its online grocery service pact with e-commerce specialist Mercatus.

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Roche Bros. Markets has partnered with Forager, an online and mobile platform that connects grocers and local suppliers.

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Hy-Vee, Inc., will deploy the system, which can sanitize the carts using a low-pressure spray of a disinfectant designed to kill 99.9% of viruses and bacteria, to over 200 stores in its chain.

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Vallarta Supermarkets is now offering home delivery of its La Cocina menu of prepared food through Postmates food delivery service.

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H&M is now online in Australia, with Klarna’s Pay in 4 solution available at checkout for those signed up to the H&M Member loyalty programme.

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The fast-food chain plans to expand its partnership with Miso Robotics, creators of what is billed as the “first autonomous grilling and frying kitchen assistant,” deploying the unit in 10 locations in 2021.

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GameStop will now offer customers a buy now, pay later payment option across its more than 3,300 U.S. retail stores, online and via its mobile app. The video game retailer has deployed this service, which allows shoppers to pay in four interest-free payments, through a partnership with global payments provider and shopping service Klarna.

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Royal Voluntary Service has renewed its successful partnership with RELEX Solutions. In addition to renewing the partnership, Royal Voluntary Service have now rolled out RELEX’s space planning solution across its 230 stores and cafes placed within 116 National Health Service hospitals across the country.

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SevenRooms announced their selection by Giordano’s as the restaurant group’s front-of-house platform.

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Hersha Hospitality Management (HHM) has deployed Duetto's Revenue Strategy Platform across its entire Independent Collection, a growing portfolio of boutique, lifestyle, and luxury hotels across the United States.

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Carrolls Irish Gifts has launched a new e-commerce storefront, developed in partnership with Tryzens.

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Russian food retailer, X5 Retail Group, has opened its first cashierless store as part of its Pyaterochka chain.

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As part of its Extreme Blue internship programme, IBM has collaborated with Burberry to develop a prototype system that aims to improve product traceability.

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Dickey’s Barbecue Pit is continuing to drive aggressive franchise developments nationwide with the expansion of 28 new locations in Q3, eight of which are virtual kitchens.

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Paperless receipts and digital rewards startup Flux has announced a partnership with H&M.

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Virgin Hotels is a global brand synonymous with fun, exceptional and innovative service. No surprise then that now everything is integrated and seamless, from contactless check-in to check-out.

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Co-op has announced a new partnership with same-day home delivery specialist, Gophr, in Scotland.

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Online homeware brand Made.com has launched an AI-powered search tool that’s designed to make it easier for customers to find the right products whilst planning redecorating projects.

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Perfume retailer The Fragrance Shop has partnered with technology company Hero to connect online shoppers to its store staff.

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ParTech, Inc. announced its Brink POS cloud application was selected by Fazoli’s Impact Hospitality Group, a Fazoli’s franchisee, for their first and newly opened ghost kitchen in Atlanta, GA.

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Guided by its purpose of care, Hyatt Hotels Corporation announced Hyatt Together – a digital platform for guests, members and customers featuring curated wellbeing experiences created by Hyatt colleagues from around the world.

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Specialty grocer Fresh Thyme Market is leveraging QR code-based technology to enable shoppers in the aisles to call up product information using their smartphones.

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Saladworks has opened its first Giant Company supermarket location, continuing its expansion into grocery stores.

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