Top Things You Missed

I recently had the opportunity to sit in on a roundtable discussion with several of the retailers in attendance at SuperFriday. So, what is SuperFriday? The event, hosted by Retail Orphan Initiative (RetailROI), brought together many of retail’s most prominent thinkers to discuss the latest trends in the industry – in a virtual environment.

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Since 2011, the Retail Orphan Initiative (RetailROI) has worked with the retail industry to raise funds to help vulnerable children worldwide. In that time, the organization has mobilized more than $4 million to help more than 229,000 children. Its annual event has been held in New York City on the Saturday prior to the NRF Big Show, bringing together retail executives and solution providers with a variety of charities and people who have benefitted from the group’s work.

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Microsoft's new retail cloud bundle is its second vertical cloud offering, following on the heels of the Microsoft Cloud for Healthcare.

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After testing it in several international markets in the past year, Ikea’s U.S. app is finally here.

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New Resort Hotel Looks To Agilysys For Cloud-Native SaaS Solutions Including Agilysys Stay PMS, rGuest Book, rGuest Express And InfoGenesis POS

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McAlister’s Deli president Joe Guith heard the pundits like everyone else. If you were a lunch-based restaurant designed around dine-in, with a catering business, you might as well surrender to COVID-19. “That pretty much describes us to a tee, and yet we’re [not in trouble],” Guith says.

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Convenience-store retailer EG Group is expanding its use of contactless payments through PDI to nearly 1,700 sites across North America.

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Walmart manages more than 7 million unique Internet of Things (IoT) data points across its U.S. stores, which means each day connected devices send almost 1.5 billion messages regarding temperature, operating functions and energy use.

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AO, one of the UK’s electrical retailers, expands its partnership with RELEX Solutions as it launches its first ever physical store trial with Tesco.

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On Monday, December 21, the brand will announce an integration with Google that makes ordering food even easier. Now, Burger King guests can conveniently order their favorites via Google Search, Google Maps, and Google Pay from more than 5,000 Burger King restaurants nationwide.

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The same-day service, which is powered by Instacart technology and fulfilled by Costco employees, offers around 2,000 items, including grocery and non-grocery items. Product pricing is the same as in-store and each order carries a $10 fee and $100 minimum purchase.

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FAT Brands Inc. announced the launch of online ordering with delivery as a service across its brands, including Fatburger, Fatburger and Buffalo’s Express co-branded locations, Buffalo’s Cafe, Hurricane Grill & Wings and Elevation Burger.

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Cora France, a retail group of hypermarkets located in France, has partnered with RELEX Solutions, provider of unified retail planning solutions, to optimize their demand forecasting and automatic replenishment.

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Holiday retail sales rose 8.3% from 2019, according to data released by the National Retail Federation.

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Delphi Display Systems, Inc. has developed a drive-thru video chat kiosk ordering system for Ken Walsh, a New Jersey based Chick-fil-A franchisee. The system allows restaurant employees to communicate with Drive-thru customers using iPads from inside the store.

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TriOak Foods recently partnered with Carousel Digital Signage deployed digital signage across five locations in the Midwest to deliver employee messaging in English and Spanish. Carousel Digital Signage provided its Carousel Cloud network for this task.

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Wakefern Food Corp. is leveraging CitrusAd’s retail media technology for sponsored products and display ads across its desktop and mobile e-commerce sites.

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GoodPop has partnered with Adesso Solutions in order to improve the frozen treat brand’s trade promotion management.

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Pollo Campero now offers guests a new contactless dine-in ordering option through digital table service in the majority of US locations. The program allows guests to conveniently order from their tables, eliminating the need to stand in line.

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Unilever has designed a factory to run within a shipping container, with just an electricity cable and water hose required to produce hundreds of tonnes of product every day.

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A Southeastern grocery chain is modernizing its technology infrastructure to enhance a range of store operations.

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The discount giant, which recently announced plans to launch a fintech start-up designed to develop and offer “modern, innovative and affordable financial solutions” to customers and employees with fintech investment firm Ribbit Capital, one of the venture capital firms behind Robinhood, is now partnering with Western Union.

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Pilot Company has chosen the 4R Systems machine learning Forecasting and Replenishment Solution to power logistics at its 750 Pilot Flying J travel centers in the U.S. and Canada.

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Pilot Co. and RTS Financial (RTS), have kicked off a fuel and factoring partnership to help trucking companies grow their business. The two companies will work together to provide customized fleet services that combine fuel savings, maintenance and tires, loyalty perks and other services.

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Penn Station East Coast Subs’ president explains why the move to mobile apps might not be right for all brands

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Bubble tea retailer Gong Cha has tapped predictive analytics provider SiteZeus to help expand its U.S. presence.

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Panera Bread is looking to go all-in on convenience technology in the future, with ghost kitchens, mobile kitchens, virtual catering, and redesigned drive-thru lanes already in the works, Panera Bread CEO Niren Chaudhary told Nation’s Restaurant News.

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Royal Farms is using UKG Pro from Ultimate Kronos Group (UKG) to train its team members and be responsive to the needs of its customer-facing employees.

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Pizza Hut Israel is trying a new approach to make pie deliveries by drone a reality at last, but it means customers won’t get the thrill of accepting their orders from futuristic flying machines themselves.

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Casey’s executives said they were in the process of increasing its private brand assortment to more than 150 items by the end of the year. The retailer just announced the start of that update — adding more than 100 new snack and beverage items under the Casey’s brand.

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Digital shopper marketing platform Chicory has teamed up with the National Cattlemen’s Beef Association (NCBA) on a digital effort to raise the profile of beef to U.S. food retail consumers and accelerate e-commerce growth of beef products at Kroger and Kroger banners, Walmart Grocery and Albertson/Safeway banners.

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Sally Beauty Holdings has partnered with Salesforce to implement cloud-based omnichannel enhancements in response to the COVID-19 pandemic.

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Omnichannel convenience store operator Choice Market is taking another step forward in its commitment to reinvent convenience with the launch of a new state-of-the-art frictionless market featuring its proprietary One Choice shopping experience.

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Cadi, an e-commerce provider of golf clubs that utilizes an unattended kiosk that enables golfers to engage in a "try-before-you-buy" on-course product demo on a golf course, has secured letters of intent from 63 golf courses.

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FiveStar is tapping PlayerLync as its mobile workforce enablement platform to help bolster communication, training and employee engagement in its stores.

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The role of the CMO is all about growth, according to Vineet Mehra, Walgreens Boots Alliance global CMO and chief customer officer, and one must be in the C-suite as a growth hacker, finding new avenues for growth.

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Lear Corp. announced that its Xevo software business has partnered with Grubhub to deliver contactless food ordering capabilities in Fiat-Chrysler Automobiles (FCA) via an app on the Uconnect Market connected services platform.

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Shake Shack is preparing for a digital revolution, and it’s beginning by building a solid, virtual foundation.

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