Top Things You Missed IN Retail

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Ikea has launched an AI powered home design, inspiration and shopping tool, available exclusively on the OpenAI GPT Store.

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Oracle announced that Marriott International has selected Oracle Hospitality OPERA Cloud Property Management System (PMS) and Sales and Event Management as a hospitality cloud platform for Luxury, Premium, Select Service, and Midscale Properties.

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Featuring spatial operating system visionOS, the Vision Pro lets users interact with digital content in a way that feels like it is physically present in their space and is controlled by the user’s eyes, hands, and voice. Timed with the Apple Vision Pro release, retailers have been unveiling new applications for visionOS.

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The North Face, part of VF Corporation, deployed Aptos ONE POS to facilitate an omnichannel experience and to deepen shoppers’ relationships with The North Face brand.

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The retailer is working with artificial intelligence startup Grabango to offer the service for the first time in the U.S. at a location in the Chicago suburb of Aurora, Illinois.

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Tymit has announced the launch of a new credit card programme in partnership with Harley-Davidson. This will be available to customers across Europe, starting with the UK in March.

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Lane Automotive, which operates a 10,000-sq.-ft. showroom store at its Southwest Michigan distribution center, is utilizing the Exotec Skypod robotic picking system, which was integrated by Convevco and Exotec in December 2023.

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PetXL Group, a Norwegian specialty retailer for pet food and accessories, is partnering with RELEX Solutions, a provider of unified supply chain and retail planning solutions.

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Choice Hotels International, Inc. announced the closure of its last data center, making it the first hotel company to migrate its entire system infrastructure to the cloud.

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As Walmart looks to shrink Amazon’s growing lead in consumer retail spending, the mega-retailer is turning to new technologies to merge the digital and physical shopping journeys to provide a more frictionless customer experience.

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French menswear retailer, Jules, has selected Nextail to transform in-season merchandising processes through AI driven demand forecasting and decision automation.

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Bared Footwear is an Australia-based shoe brand that was founded by podiatrist Anna Baird. Founded in 2008, the certified B-Corp footwear brand's mission is to create fashionable shoes that are good for your feet and better for the environment.

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CTVG recently addressed the topic of generative AI in the convenience retail market in its most recent Vision Report. CTVG’s December quarterly virtual meeting focused on the transformative impact of artificial intelligence on the retail landscape with an exclusive presentation by Greg Buzek, founder and president of IHL Group, in discussion with CTVG members.

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The persistent challenge of reverse logistics has been an ongoing dilemma for retailers, a situation now exacerbated by the rise in online shopping. However, some retailers still choose to shelve this concern, resulting in a disorganised or dysfunctional returns management system.

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Consumers tend to over-indulge during holiday shopping—and that means lots of returns once the buzz wears off. Instead of antacids and ice packs, retailers find the remedy in smart reverse logistics strategies and solutions.

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All 14 Whole Foods Market stores in Vancouver, Victoria, Toronto, and Ottawa will enable customers to order products via the Instacart app for delivery in as fast as 30 minutes.

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Ahold Delhaize USA has announced a new agreement with local commerce platform DoorDash to make an additional on-demand grocery delivery marketplace available to customers at each of its local omnichannel brands.

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Qu, the only unified commerce platform built for enterprise-scale quick serve restaurants, announced it has been selected by Nékter Juice Bar as its preferred POS partner to bolster reliable and scalable growth across all the company’s locations, including more than 300 open or in development.

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Foundever has announced a five-year extension of its contract with John Lewis Partnership.

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The company will be working with Voyado to focus on combining customer interactions and building customer loyalty. A key element of the partnership will be ensuring easy integration with its existing Point of Sale system.

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Save-A-Lot has announced a partnership with Swiftly, a retail media tech company. The collaboration aims to expand Save-A-Lot’s digital footprint while enhancing customer, supplier, and retail media engagement.

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The Adelaide Oval, a sports ground in Adelaide, Australia has deployed 20 self-checkout kiosks from Mashgin. The self-checkout kiosks use AI-powered computer vision technology to recognize and ring up food and drink for a faster transaction experience. The median transaction time is under 14 seconds.

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Beauty tech company Myavana is partnering with Ulta on an AI tool that will offer customers inclusive, personalized product recommendations.

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The convenience store retailer partnered with FreeWire Technologies to deploy Duck Thru's first EV charger.

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Saks will offer exclusive demo drive experiences of the Lucid Air at select Saks Fifth Avenue store locations.

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The home improvement giant is debuting a new VR featured called “Lowe’s Style Studio” on Friday, Feb. 2, 2024. Designed exclusively for Apple Vision Pro, which is controlled by a user's eyes and hands, and offered via the App Store, Lowe's Style Studio allows customers to enter an immersive 3D kitchen scene.

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Mandarin Oriental Hotel Group (MOHG) and Valtech originally began working together to replatform MOHG’s website in 2021. But as both brands delved deeper into the project’s goals, they recognized that there was a need for a much more comprehensive website redesign.

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NewStore, a mobile first unified commerce platform for retail brands, has landed a deal with British lifestyle and fashion retailer White Stuff.

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Liberty London is renewing its partnership with Aptos for store technology and customer experience solutions.

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From paying with smiles to personalized pricing for scan-and-go, here’s how grocers outside the U.S. are offering different ways to shop and pay.

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IKEA’s unique, maze-like retail format has consistently appealed to consumers worldwide.

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The digitally native home furnishings giant said it is extending the pilot of Decorify, a solution that uses a generative AI model to create shoppable, photorealistic images of products, to Apple Vision Pro, a spatial computer that blends digital content with the physical world and is controlled by a user's eyes and hands.

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This year, the connected wearables market will account for more than 504 million units, ranging from smartwatches to fitness trackers to earwear. Looking to bring artificial intelligence (AI) into a more active role in the category is Whoop, a fitness tracking firm that uses a training watch powered by an AI-driven operating system, which informs a virtual coach.

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Starbucks announced Tuesday a partnership with delivery startup Gopuff to tap into the late-night and overnight dayparts.

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Pricer has inked a framework agreement for the last quarter of 2023 and 2024 with Maxi Di, a retail group within Selex Group, and Pricer’s partner IBC.

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A new survey reveals how and why retailers are leveraging artificial intelligence (AI) technology.

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Crew Clothing Company has gone live with Givex gift card solutions both in-store and online.

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Lidl Ireland reports significant progress in the installation of in-store solutions enabling customers to return cans and bottles.

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The Feed will roll out automatic picking robots in its warehouse at the end of March 2024.

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Amazon’s latest generative AI-based solution is a feature in its mobile app called "Rufus." Rufus is a generative AI-based expert shopping assistant trained on Amazon’s product catalog, customer reviews, community Q&As, and information from across the web to answer customer questions.

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Cole Haan utilizes technology from Aptos, including the microservices-based Aptos One unified commerce platform and iPhone-based POS terminals running Aptos One POS software.

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Infosys has signed a seven-year deal with Musgrave, an Irish food retail, wholesale and foodservice company.

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Stayntouch announced a new partnership with Pivot, the lifestyle operating vertical of Davidson Hospitality Group.

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The specialty apparel retailer is leveraging an existing partnership with experiential commerce platform Obsess to launch the new "J.Crew Virtual Closet" app on Apple Vision Pro, a spatial computer that blends digital content with the physical world and is controlled by a user's eyes and hands.

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