Top Things You Missed IN Retail

This annual predictions process — collecting tons of information from various sources to arrive at projections for how the retail industry is likely to fare in the year ahead — could be upended if artificial intelligence keeps improving.

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Baywood Hotels, a privately-held development and management company operating more than 120 hotels nationwide, has expanded its utilization of Hotel Investor Apps' ERP and accounting platform with the addition of HIA Intelligence, a business intelligence product.

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Looks like it’s time to make the check-out process frictionless and easier. As retailers such as Wegmans, Walmart and Costco are rethinking self-checkout, new research commissioned by Avery Dennison showed “an inflection point in consumers’ shopping behavior,” with 37 percent of respondents polled in the U.S. and the U.K. saying “they would switch to a retailer that offers full check-out free stores.”

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Once again, the ritual that is the January National Retail Federation Big Show is upon us. Over 40,000 people, 6200+ brands, 1000+ exhibitors, from 100+ countries participated in the NRF 2024 edition. My retail innovation leadership activities stretched out over five days logging over 75,000 steps or to be more exact 32.62 walking miles.

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Skechers will deploy the Digital Brain platform from o9 Solutions to enhance support for its planning and decision-making across its North America retail operations, helping the retailer meet consumer demands more efficiently with the platform’s integrated business planning capabilities.

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AI-powered HCM suite built with the world’s largest collection of people, work, and culture data transforms the employee experience

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The e-tail giant is partnering with Nvidia to offer a new generative AI tool that identifies product listings where the content could be improved and automatically generates revised content.

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In an email to Chain Store Age, Maria Boschetti, a spokesperson from Amazon, confirmed that the e-tailer is piloting a generative AI-based tool that helps customers obtain product information.

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SMG has landed a deal to manage the retail media planning and retail media operations functions of UK grocery retailer Asda.

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The specialty home furnishings retailer is introducing a new offering called the Shared Registry Program that allows shoppers to seamlessly create gift registries for the full assortment of products from its Crate & Barrel, Crate & Kids and CB2 banners, with a single sign-on.

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Hutchinson Oil will utilize the Warren Rogers fuelWRAp system, which uses real-time data and leverages the flexibility and smart analytics of the cloud to help fuel retailers track fuel inventory — as it makes its way to their sites, enters the tank, flows through each fuel line and reaches the meter.

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T-Mobile is focusing on enabling data-driven decisions that make life easier for both employees and customers.

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Unilever has partnered with Be My Eyes to introduce AI assisted cooking for blind and low vision shoppers.

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United Oil of the Carolinas Inc. selected PriceAdvantage, Skyline Products' fuel price management software solution division, as the company's retail fuel pricing software.

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Artificial intelligence is “converging in the hands of customers and companies” and will expand marketing and sales beyond traditional channels as the tech becomes more common.

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Etsy has launched a hub that uses artificial intelligence (AI) and human curation to help shoppers find gifts for any occasion.

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IHL Sees Potential for $7.5 Billion in AI-Driven Business Gains Through 2029 — Will Macy's new CMO Take This On?

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The Kroger Co. is revealing efforts to implement innovative digital solutions to assist customers, employees and management.

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UKG today announced that Leslie’s, Inc., the largest direct-to-consumer brand in the U.S. pool and spa care industry, is creating a great place to work by providing frontline employees with empowering experiences through the UKG Pro suite.

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CTVG’s December 6, 2023 quarterly virtual meeting focused on the transformative impact of artificial intelligence (AI) on the retail landscape with an exclusive presentation by Greg Buzek, founder and president of IHL Group, in discussion with CTVG members.

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Eclipse Stores Inc. is integrating the Tecsys order management system (OMS) into its e-commerce store, which is based on the Shopify platform., with consulting services from Allure Commerce.

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Lowe’s SVP of data, analytics, and computational intelligence and marketing technology, Chandhu Nair, is closing out our event with a dynamic fireside chat on how artificial intelligence can be leveraged to develop a holistic view of consumers.

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The vertical apparel retailer, a banner of Sparc Group, is utilizing a new order management offering which combines the Shopify e-commerce platform with Manhattan Associates Active Omni order management technology.

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Through the ReposiTrak Traceability Network, hundreds of suppliers who harvest or handle products on the U.S. Food and Drug Administration's Food Traceability List are now required to exchange traceability data with SpartanNash and the thousands of retailers served by the company.

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Stitch Fix is teaming up with Spotify to help customers select outfits, taking their music preferences into account.

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Walmart plans to close its technology and business innovation unit, Store No. 8. Some of the unit’s innovations include Walmart’s in-home delivery service and text and voice shopping.

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Coborns Inc. has completed its rollout of Logile’s new Thermal Intelligence solution to all of the retailer’s banners.

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The California-based c-store retailer has partnered with Samsung on a new program at three of its locations as it digs deeper into technology.

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The same-day delivery platform (which is a Target subsidiary) now operates an innovation lab focused on advancing the future of shopping and delivery for all stakeholders.

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UK e-commerce firm THG said on Tuesday it has agreed to a major new partnership between Ingenuity, its online platform that serves third-party brands, and UK wellness retailer Holland & Barrett for its automated facilities in the UK.

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Aimbridge Hospitality, Cargill, T-Mobile, and Toyota North America among those recognized for leveraging AI-powered UKG technology to advance business goals and create a great place to work

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It is now extending the use of RELEX to food e-commerce (Drives and Home Delivery) in 2024, including delivery flow smoothing and fresh produce optimisation capabilities.

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Żabka Polska has added a hot dog serving robot, named Robbie, to its network of AiFi powered Żabka Nano autonomous stores.

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Metro Brands, an Indian footwear and accessory specialty retailer, has entered into a strategic partnership with Nextail, a merchandise planning platform for fashion.

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The quick-serve Asian dining chain will deploy GridPoint Intelligence to all U.S. locations during the next 18 months in a move to optimize energy use, reduce energy costs and ensure that its restaurants remain at maximum temperature comfort for customers and employees amid varied climate conditions.

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Manhattan Associates and Shopify have announced a new partnership that aims to help retailers build unified omnichannel shopping experiences.

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Retailers can overcome supply chain disruption issues with technology and strategy. That was the message sounded during a special one-day program, “Supply Chain 360 Summit,” held during NRF 2024: Retail’s Big Show.

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Berggård Amundsen & Co AS has chosen RELEX Solutions, to optimize forecasting and replenishment. RELEX will serve Berggård Amundsen’s 27 stores and one distribution center (DC) in Norway, driving improved availability, an increased level of automation and optimized retail and supply chain processes.

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Everyone who attended this year’s (NRF) Big Show conference went in fully aware that artificial intelligence (AI), especially innovative models such as generative AI, would be a major component of every exhibit booth, educational session, and conversation.

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Rite Aid has launched same-day delivery service for shoppers living within 15 miles of select store locations.

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As convenience stores look to gain share of consumers’ meal spending from restaurants, 7-Eleven is building its in-house delivery app into a billion-dollar business.

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The e-tail giant, which launched the Amazon Industrial Innovation Fund in April 2022, is expanding it to also invest in transportation, including autonomous vehicles and last-mile technologies.

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The Army & Air Force Exchange Service (AAFES) will be expanding the way it serves troops through the installation of fully automated self-serve stores.

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Retailer with over 500 outlets in France improves forecasting and replenishment capabilities. Auchan Retail France has expanded its existing supply chain footprint with RELEX Solutions.

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The prominent pharmaceutical company to elevate its forecasting and replenishment methodology, gaining enhanced supply chain visibility through AI-enabled automation.

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German discount chain Netto has opened what is pitched as Europe’s largest autonomous supermarket in Regensburg.

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PLUS Retail, the third-largest service supermarket organization in the Netherlands, will expand their partnership with RELEX Solutions thereby improving customer satisfaction.

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