Top Things You Missed IN Retail

Amazon Web Services, Inc. announced new generative AI capabilities in Amazon Connect, AWS’s cloud contact center that enables organizations of all sizes to deliver better customer experiences at lower cost.

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American Eagle Outfitters (AEO) has implemented new technology to help build more personalized and integrated customer journeys that define competitive retail today and, more specifically, reduce transaction processing times.

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This now features touchscreen ordering and a dedicated collection point for customers on the go, complementing a refreshed counter and modern seating for those staying in. Whilst a new mobile ‘order to table’ feature makes life easier thanks to a QR code scannable on the Costa Club app.

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Jewellery brand Monica Vinader has selected Constructor, an AI powered product discovery and search platform, to engage online shoppers with bespoke digital experiences.

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HungerRush today announced that Ashland, Virginia-based Pepicelli’s Pizza, LLC, increased sales by 27% using HungerRush’s full portfolio of solutions to help streamline its restaurant management and market to its growing customer base.

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Scheidt & Bachmann GmbH, a Monchengladbach, Germany-based manufacturer of ticketing systems, parking solutions, EV charging stations and self-serve kiosks, has deployed its first SIQMA Smoove self-checkout kiosk in the German fuel station market at the Esso fuel station at Frankfurt Airport.

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7-Eleven Mexico is deploying the SaaS-based Blue Yonder category management solution to address a gap in its enterprise management and gain the ability to create planograms.

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AutoZone is building on an existing partnership with unified supply chain technology provider Relex Solutions to upgrade its distribution center performance in the Brazil market.

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Angulas Aguinaga has selected RELEX Solutions, a provider of unified supply chain planning solutions, for demand forecasting, promotional forecasting, and demand collaboration.

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It’s safe to say that it’s only a matter of time before artificial intelligence-powered marketing makes its debut at Macy’s, and new research from IHL Group shows the retailer is poised to rake in $7.5 billion in additional business gains through 2029 due to its AI readiness.

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Runa reports that its platform has brought a 245% year-on-year increase in gift card revenue volume to its partner M&S.

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Meijer is expanding its fast-charging electric-vehicle stations in Ohio through its partnership with EVgo. The new EVgo stations will be installed at select Meijer locations in the Buckeye state and feature up to six stalls, equipped with high-power 350kW chargers.

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Ulta Beauty CEO Dave Kimbell said it best during the company's latest call with investors: today’s consumers are moving “effortlessly” between the physical and digital channels.

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Uplift announced a partnership with Unique Travel Corp. (UTC), the worldwide representative of Sandals Resorts and Beaches Resorts, to provide their all-inclusive guests with the ability to spread out the cost of their booking over time.

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Aldi Nord has redesigned its Trigo and shopreme powered Aldi Shop & Go store in the Dutch city of Utrecht.

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ASICS has selected pureplay customer data platform (CDP) BlueConic as it looks to reimagine the way it engages with customers.

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Northfork has announced a partnership with Australian retailer, Coles. The aim here is to boost the latter’s online platform by introducing shoppable recipes via Northfork's API technology.

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Ikea UK has announced the national roll-out of over 70 additional mobile pick-up points in partnership with Tesco.

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Hotel Internet Services has announced its successful implementation of a robust network of security camera solutions at Shephard’s Beach Resort in Clearwater, Florida.

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Walmart is tapping into one of Americans’ favorite holiday traditions — watching holiday rom-coms — for a new 23-part, serial ad campaign called Add to Heart that will be fully shoppable.

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McDonald's is partnering with Alphabet’s Google Cloud to connect the latest cloud technology and apply generative AI solutions across its restaurants worldwide to reduce business disruptions and improve overall operations.

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he regional hardware chain operating in Louisiana and Mississippi is deploying Badger Technologies multipurpose autonomous robots to detect out-of-stock products.

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Amazon Web Services, Inc. announced Amazon One Enterprise, a palm-based identity service for comprehensive and easy-to-use authentication that improves organizational security and helps prevent costly security breaches.

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Bartels-Langness, or simply Bela, an owner-managed German grocery retailer and wholesaler, has chosen to work with RELEX Solutions, provider of unified supply chain and retail planning solutions.

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Amazon Web Services, Inc. announced that Accor S.A., Europe’s largest hospitality company, has launched a first-of-its-kind generative artificial intelligence (generative AI) solution using AWS.

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Finnish retailer, S Group, has entered into a long-term partnership with Adyen.

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American Dairy Queen Corporation (ADQ), a subsidiary of International Dairy Queen, Inc., has selected DTiQ as an approved supplier of intelligent video and loss prevention solutions.

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Big investors, celebrity chefs and chains rushed to open ghost kitchens during the pandemic, and they were expected to make up more than 20% of the restaurant industry by 2025. But ghost kitchens are now crashing.

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Halfords Group has selected Kriya, an embedded finance specialist, to power payments and credit for its trade account customers.

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The North Face, part of VF Corporation, deployed Aptos ONE POS to facilitate an omnichannel experience and to deepen shoppers’ relationships with The North Face brand.

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FLYR, an AI-powered platform for travel technology, announced that BWH Hotels Scandinavia has selected FLYR for Hospitality as its preferred Revenue Management System (RMS).

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Amperity helped the restaurant chain grow by turning existing fans into regulars

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Karisma Hotels & Resorts proudly announces an agreement with Salesforce and TELMEX, a telecommunications and information technology solutions company in Mexico

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Brooklyn Dumpling Shop opens its first drive-thru with smartphone-enabled tech and geofencing/loyalty capabilities.

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RT-Mart has selected Blue Yonder’s category management capabilities to better utilize its in-store space, making it easier for consumers to locate products and maximize store revenue.

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Think Simplicity, a cloud communication technology provider of all-inclusive voice and chat solutions for the hospitality industry, announced today Spark by Hilton will utilize the company’s communication platform at its Germantown Washington, D.C. North location.

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Tesco revealed it has installed its 1,800th in-store advertising screen, up from around 400 screens in March this year, as it ramps up its retail media arm. The screens are now present in 420 Tesco shops, making it the largest network in the UK grocery market.

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The merchandising and marketing teams at K-VA-T Food Stores have pursued various strategic priorities with SymphonyAI, including customer insights, shelf planning, and the implementation of SymphonyAI’s master data management, supply chain vendor portal and promotion optimization solutions.

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Amazon is today opening an Amazon Fresh store in Notting Hill, London. This is its 20th in the UK market and 19th in London, with the non-London location situated in Sevenoaks, Kent.

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McDonald’s expects to hike its capital spending through 2027 as it accelerates its new restaurant openings.The company also wants to add 100 million members to its loyalty program as part of its strategy to grow its global sales.

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TrusTrace has announced a partnership with New Look, a fashion retailer in the UK and Republic of Ireland, to help the company gain greater visibility across its supply chain.

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Mews Kiosk is used by Postillion Hotels in the Netherlands, where they’ve seen a 36% reduction in the time taken for guests to check-in to its hotels, with average check-in taking just over two minutes.

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Omni Hotels & Resorts and Groups360 announced the expansion of GroupSync Instant Booking, the ability to book hotels for small group blocks, at all Omni properties in the United States and Canada.

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3DLOOK has announced a partnership with BERSHKA, a fashion brand under the Inditex (ITX) umbrella.

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The Aptos Company is a global leader in retail technology solutions. Our organization is composed of three business units: Aptos, Revionics and LS Retail. Together, we serve thousands of retailers around the world.

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Lark Hotels has implemented Hotel Investor Apps ERP and accounting solution for its portfolio of 50+ properties.

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Neuron, formerly ESpace Networks, and Carnival Corporation & plc announced a partnership to accelerate onboard connectivity across Carnival Corporation’s global fleet.

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E-commerce, the art of buying and selling goods and services online, has become an integral part of our lives. From everyday essentials to luxury items, e-commerce offers a world of choices at our fingertips. But, hidden beneath the glossy facade of digital storefronts lies a complex web of challenges, with accuracy being paramount. In this post, we’ll delve into the often-overlooked costs of errors in e-commerce, shedding light on the hidden expenses that can cripple businesses.

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