Retail Reality Check

Debenhams Group, the online retailer behind brands including Debenhams, PrettyLittleThing, boohoo, boohooMAN and Karen Millen, has launched its AI Skills Academy - a programme that aims to equip employees with practical AI skills.

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The company's in-house retail media network RedMedia has joined Rippl Retail Media Network, the national consortium of regional grocers and convenience stores in the United States powered by Bridg.

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The mid-Atlantic division of grocery giant Kroger is rolling out Flashfood, which offers discounts of up to 50% on groceries nearing their sell-by date with the goal of diverting food waste from landfills, across 16 Richmond, Va.-area Kroger stores.

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PizzaForno operates automated pizzerias operate 24/7 and serve pizza in less than five minutes. Its vending machines offer a rotating selection of pizza options which are accessible at the tap of a digital screen and run on technology from France-based automated food service platform provider Adial.

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Grubhub and Starship Technologies are rolling out their food delivery service on Old Dominion University’s campus in Virginia, USA.

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McDonald’s is ramping up its use of artificial intelligence to streamline customer orders and sharpen its business operations, with plans to "double down" on AI investments by 2027, a senior executive said on Friday, according to Reuters.

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Ocado.com is now fully running on OSP (Ocado Smart Platform), the online grocery retailer’s technology platform, following a legacy system migration. This is an end-to-end e-commerce, fulfilment and logistics solution that taps artificial intelligence (AI), robotics and automation.

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The company will roll out Afresh’s AI-powered platform across its four banners. The store ordering and inventory management solution will be deployed in the across the deli, produce, and market (meat and seafood) departments.

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NCR Voyix, a leading global provider of digital commerce solutions, today announced that Buffalo Wild Wings, owned by Inspire Brands, has renewed its relationship with NCR Voyix as its partner for point-of-sale (POS) platform services.

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Miguel Murta Cardoso has launched Just Around The Corner with the aim of "simplifying your day by bringing the best of modern retail closer to you".

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The convenience-store chain has a loyalty app program called Parker’s Rewards, and this partnership will further enhance the retailer’s customer experience by introducing additional digital touchpoints with targeted offers and content, while also maximizing brand visibility and driving sales for its consumer packaged goods (CPG) suppliers, Axonet said.

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Aptos announced today that Tommy Bahama has selected Aptos ONE, a mobile-first point of sale (POS) application built on a cloud-native platform. This strategic investment will allow Tommy Bahama to enhance its already stellar guest experience, optimize store operations and support its multichannel growth strategy, including pop-up retail events.

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Chipotle has integrated a conversational AI chat platform into its hiring process it calls “Ava Cado.”

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A multi-year transformation is modernizing Omni Hotels & Resorts' central systems with Oracle Hospitality’s cloud-based platform—unlocking agility, innovation, and operational efficiency across its portfolio.

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We're thrilled to announce the successful implementation of Simplain's Deals & Promotions Management module at Raley's.

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Accurate inventory. Efficient stores. A customer-first approach. These were the goals that Dutch fashion disruptor and premium suit maker Suitsupply aimed to achieve with a new inventory management system.

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Amazon is diving deeper into the automotive business. The online giant is expanding its Amazon Autos platform to include used and certified pre-owned (CPO) vehicles.

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Auchan Retail reports completion of the first stage of construction of a fully robotised distribution centre in Wilcza Góra for Auchan Polska.

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Starbucks is doubling down on bringing back the third place as in-store customers remain a top priority for the company. The Seattle-based coffee chain will begin sunsetting its mobile order and pickup-only stores, which were first introduced in 2019.

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SunStop is streamlining its lottery operations. The chain integrated LottoShield's lottery management system across 54 of SunStop's 70 stores in less than two weeks.

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NCR Atleos Corporation today announced that Casey’s has joined NCR Atleos’ Allpoint Network to provide surcharge-free access to cash through Atleos managed ATMs across its stores in Wisconsin, Ohio, Tennessee, Arkansas, Nebraska, Kentucky, and Oklahoma.

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Fabletics looked to enhance their retail space operations to enhance the customer shopping experience, optimize retail operations, and boost sales. To achieve this, the California-based retailer partnered with Keonn for its AdvanTrack-600 overhead system, which provides real-time inventory and location for their products, across all of its physical locations

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How the Swedish retailer's brand studio is evolving for the future

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Retailers in July 2025 focused technology efforts in areas including shoppable TV streaming, video analytics and fighting high online prices.

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Boot Barn Holdings Inc., which also operates e-commerce sites Sheplers and Country Outfitter, has extended its exclusive, multi-year partnership with Affirm.

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A roll-out of AI.Carrefour, the France headquartered retail giant's conversational assistant powered by Gemini, has been completed across all integrated countries.

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The online marketplace Etsy is changing its marketing strategy to answer a decline in buyers as consumers grow more cautious. The bigger and longer-term question may be how artificial intelligence changes who comes to shop.

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By integrating an all-in-one PMS with smart housekeeping technology, the hotel streamlined communication and improved productivity across departments.

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Nissin Foods Holdings has implemented Qlik as a core component of its newly developed data integration and analytics platform. This solution now enables the company to leverage real-time data from its enterprise resource planning (ERP) system, integrated with Snowflake, for smarter and faster decision-making.

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AI coding specialist Cursor has been added to the Sparkcubate programme at Walmart Global Tech.

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British fashion retailer AllSaints reports a major step towards its AI and data goals.

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Amazon Pharmacy has unveiled its same-day delivery fulfillment center in Wixom, Mich., expanding the company’s mission to making medications more accessible in a faster way to customers nationwide.

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Walmart has been quietly building a sophisticated AI-driven infrastructure — and it’s shifting automation and intelligence closer to the store floor, directly affecting how products are stocked, promoted and purchased.

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Jewells has launched its first fleet of stores on the NewStore Omnichannel PoS solution.

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Britpop legends Oasis are currently in the midst of a heavily hyped reunion tour which recently saw them give sold out performances at Wembley Stadium. Amazon Fresh Wembley has undergone a major store transformation for this.

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As part of its back-to-basics reinvention, Starbucks is expanding its tech-enabled operating model to all U.S. stores.

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Walmart has evolved from individual AI agents to "agent orchestration" - a unified system of four "super agents" that coordinate specialized sub-agents across their entire operation.

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A new article posted by the Bentonville, Arkansas-based behemoth offers a fascinating glimpse into the inner workings of how it handles distribution, supply chain, inventory, demand forecasting and much more.

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Nike has gone live with an in house developed, cloud-based, iOS native Point of Sale solution, a project that it says has been years in the making.

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Quadient has announced a new partnership with Shell Service Stations, which has over 540 petrol forecourt locations throughout the UK.

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Zaxbys has opened its first-ever ghost kitchen in Dallas. The delivery-only location, powered by CloudKitchens, is near the Design District at 921 W Commerce St.,and will serve the urban core of Dallas, including Uptown, Deep Ellum, Downtown and SMU.

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