IHL Group is a global research and advisory firm for the retail and hospitality industries. Through our research and data services, we provide the technology insight that companies need to effectively compete in a global market.
Executive advisory and in-depth analysis on Unified Commerce, Merchandising, Mobile, POS and more.
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Sophia customer intelligence system, trade show lists, lead generation and key IT decision makers.
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We provide forecasts for over 300 categories of Hardware, Software, SaaS, and IT Services.
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The following video highlights data from recent research from IHL Group on Ecommerce orders that are not for delivery, but for pickup at the local retail store. There are many challenges with Click and Collect profitability depending on the segment. In some cases the loss of impulse items makes for […]
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About 13 years ago I was invited to the Reflexis User Conference. With me in the audience that day were Paula Rosenblum (RSR Research) and Rob Garf (from AMR research at the time). That conference started with one of the most unique sessions we had ever seen at a user […]
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