Hard Data. Smart Decisions.

IHL Group is a global research and advisory firm for the retail and hospitality industries. Through our research and data services, we provide the technology insight that companies need to effectively compete in a global market.

IHL Group is a global research and advisory firm for the retail and hospitality industries.

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Research & Advisory

Executive advisory and in-depth analysis on Unified Commerce, Merchandising, Mobile, POS and more.
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Data Services

Sophia customer intelligence system, trade show lists, lead generation and key IT decision makers.
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IT Sizing

We provide forecasts for over 300 categories of Hardware, Software, SaaS, and IT Services.
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Webinar Replay – How Personalization Can Add Extreme Results

by Greg Buzek
on 4/18/19

This post has the links to the replay of the recent webinar titled It’s Not You, It’s Me – How Personalizing the Customer Experience Can Bring Great Results. To watch the webinar replay, click the picture below. To get the webinar slides, you can download those […]
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Must Retailers Close 75,000 Stores? “Not So Fast, My Friend”

by Greg Buzek
on 4/12/19

As a retail analyst for the last 23 years, I can count on 1 finger the number of times I have written a post to comment on another company’s research. This is it. The exception here is a report which has been widely cited by the likes of CNBC, Washington […]
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Industry Breaking News Full News Archives ›

Carrefour Will Deploy Artificial Intelligence in Supply Chain Operations Carrefour Will Deploy Artificial Intelligence in Supply [...]

Carrefour will deploy Symphony RetailAI’s warehouse replenishment, inventory flow optimization and supply chain insights solutions to optimize inventory levels and improve service rates across its omnichannel and multi-format business Read Article ›

L'Oréal Beautifies Its Sales Process With StayinFront's TouchCG Advanced L'Oréal Beautifies Its Sales Process With StayinFront's [...]

The advanced modules for retail execution with configurable and user-friendly dashboards, were key factors in L’Oréal’s decision to deploy StayinFront’s TouchCG® Advanced CRM solution to its New Zealand-based Active Cosmetics and Consumer Products Divisions. Read Article ›

Dean Hotel Regains Stability with RoomKeyPMS Dean Hotel Regains Stability with RoomKeyPMS

The Dean Hotel implemented RoomKeyPMS and the SiteMinder interface. This solution allowed The Dean Hotel to move off its unstable property management system (PMS), and resolve issues of data reliability, stability and security. Read Article ›

Stein Mart Taps Oracle Cloud for Merchandise Planning Stein Mart Taps Oracle Cloud for Merchandise Planning

Stein Mart, is using Oracle technology to get a holistic view of inventory and a more streamlined merchandise planning approach. Read Article ›

Floral Retailer Taps Imagination Park Technologies for Augmented Reality Floral Retailer Taps Imagination Park Technologies for [...]

Field of Flowers is working with Imagination Park Technologies to deliver an augmented reality experience for its customers. Read Article ›

American Freight Seeks to Improve Efficiency with RELEX Solutions American Freight Seeks to Improve Efficiency with RELEX [...]

American Freight Furniture and Mattress has selected RELEX Solutions to power its forecasting and replenishment technology. Read Article ›

Hard Rock International Retail Shops Increase In-Stock Percentage with Retalon Hard Rock International Retail Shops Increase In-Stock [...]

Hard Rock International needed to improve demand and sales forecast accuracy, streamline operations and better manage inventory. Read Article ›

Retail's Renaissance - A Growth Story - True Story of Store Openings/Closings Retail's Renaissance - A Growth Story - True Story of Store [...]

Did you know that 57% more retailers are increasing the number of stores in 2019 than did in 2018? Or that the number of retailers that are closing stores actually shrunk 68% from last year. Your company can have the opportunity to be part of this good news story for your own lead generation. Read Article ›

Pepkor Europe Selects Oracle Cloud Pepkor Europe Selects Oracle Cloud

Pepkor Europe has chosen Oracle Cloud to support the planned future growth of its brands, PEPCO, Poundland and Dealz. Read Article ›

Sheraton Bucharest Offer Guests Digital Keys Sheraton Bucharest Offer Guests Digital Keys

ASSA ABLOY Global Solutions announced the successful implementation of its Mobile Access solution at the Sheraton Bucharest Hotel. Read Article ›

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