IHL Group is a global research and advisory firm for the retail and hospitality industries. Through our research and data services, we provide the technology insight that companies need to effectively compete in a global market.
Executive advisory and in-depth analysis on Unified Commerce, Merchandising, Mobile, POS and more.
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Sophia customer intelligence system, trade show lists, lead generation and key IT decision makers.
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We provide forecasts for over 300 categories of Hardware, Software, SaaS, and IT Services.
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Over 2.4 million merchants closed their doors permanently worldwide in 2020 due to the economic repercussions of COVID-19 lockdowns, with over 97% of those closings coming from retailers, restaurants and hospitality companies with fewer than 5 locations, according to new research from IHL Group. “While the pandemic has been challenging […]
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Even prior to the COVID-19 global pandemic, retailers were already moving to a future with less friction. While there are already several small format stores that are fully frictionless, for most retail environments the future involves a combination of technologies that remove friction from the purchase process, but are not completely automated. Recently we released a […]
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