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IHL Group is a global research and advisory firm for the retail and hospitality industries. Through our research and data services, we provide the technology insight that companies need to effectively compete in a global market.

When Will Retail Recover? – The Consumer’s Voice

Wednesday April 21st, 2pm EST


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    • Data Wednesday: Over 2.4 Million Retail Locations Lost Due to COVID

      Over 2.4 million merchants closed their doors permanently worldwide in 2020 due to the economic repercussions of COVID-19 lockdowns, with over 97% of those closings coming from retailers, restaurants and hospitality companies with fewer than 5 locations, according to new research from IHL Group. “While the pandemic has been challenging […]

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    • On Demand: Retail’s Frictionless Future

      Even prior to the COVID-19 global pandemic, retailers were already moving to a future with less  friction. While there are already several small format stores that are fully frictionless, for most retail environments the future involves a combination of technologies that remove friction from the purchase process, but are not completely automated. Recently we released a […]

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