Hard Data.

Smart Decisions.

IHL Group is a global research and advisory firm for the retail and hospitality industries providing proprietary research hard data so you can make smarter decisions; the market and technology insight that companies need to effectively compete in a global market.

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Advisory & Research

Executive advisory and in-depth analysis on Unified Commerce, Merchandising, Mobile, POS and more.

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Clear Sight AI

ClearSight AI

Executive advisor creating YOUR blueprint with your PRIORITIES to maximized your success implementing AI.

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Lead Gen & Market Share

Sophia customer intelligence system, trade show lists, lead generation and key IT decision makers.

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IT Spend Forecasts

We provide forecasts for over 300 categories of Hardware, Software, SaaS, and IT Services.

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Webinars & Free Research

Providing a host of free whitepapers and webinars to help key decision makers stay informed.

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Experienced Analysts

Our associates and advisors have over 100 years combined years of retail technology experience. Our associates have worked as product managers, sales representatives and executives in the retail market.

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ANALYST CORNER

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Industry Breaking News

Full News Archives

ADUSA Launches Edge Retail Media Platform With In-store Digital Screens

Ahold Delhaize USA launched Edge, a proprietary retail media platform for grocery, replacing past partners like Criteo, Quotient, and Epsilon. Edge powers sponsored ads and digital in-store screens across banners like Food Lion, integrating AI-driven planning, DoubleVerify measurement, and Inmar-managed coupons to build a connected, creative in-store experience. Read Article ›

Albertsons gets a big boost from AI during Q3

Albertsons reported strong Q3 results, crediting AI tools for gains across its business. AI-enhanced search grew basket size 10%, while generative AI improved labor forecasting and inventory management. The grocer also saw 21% digital sales growth and 12% loyalty membership increase but noted spending softness among middle-income shoppers. Read Article ›

Amazon debuts upgraded Dash Cart at Whole Foods Market

Amazon is expanding its upgraded Dash Cart smart shopping carts to dozens of Whole Foods Market stores by the end of 2026. The new version features real-time spending tracking, Alexa shopping list integration, interactive store navigation, instant produce weighing, expanded payment options, and a lighter, higher-capacity design. Read Article ›

Amazon integrates instant meal shopping into browser-based Alexa model

Amazon launched the browser version of Alexa+, powered by 70+ large language models on Amazon Bedrock. The update enables meal planning, recipe customization, and shopping integration with Amazon Fresh and Whole Foods Market. Alexa+ also connects via APIs to partners like Panera, Uber, and BMW using agentic AI for personalized experiences. Read Article ›

Amazon reportedly reverses course on drone delivery in Italy

Amazon is halting its Prime Air drone delivery rollout in Italy after concluding the country’s broader business and regulatory framework does not support its long-term plans, despite successful tests and positive work with regulators. ENAC disputes this, tying the move to Amazon’s financial situation instead; meanwhile, Amazon continues MK30 drone deliveries in select U.S. markets and planning in the U.K., while still targeting 500 million drone-delivered packages annually by decade’s end. Read Article ›