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IHL Group is a global research and advisory firm for the retail and hospitality industries. Through our research and data services, we provide the technology insight that companies need to effectively compete in a global market.

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Our associates and advisors have over 100 years combined years of retail technology experience. Our associates have worked as product managers, sales representatives and executives in the retail market.

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Amazon investing more than $4B in Chile cloud infrastructure

The online giant plans to launch an AWS infrastructure region in Chile by the end of 2026. The new AWS South America (Chile) region will support users including developers, startups, entrepreneurs, and enterprises across various industries; as well as education, government and nonprofit organizations, in running applications. Read Article ›

Visa, Mastercard, PayPal Fuel Agentic AI Commerce Boom

Three of the world’s largest payment companies, Visa, Mastercard and PayPal, are racing into the next frontier in digital commerce: agentic AI. All three announced recently they were deploying agentic commerce, a fast-emerging trend in which AI agents not only assist consumers with shopping but also complete transactions on their behalf. Read Article ›