Hard Data. Smart Decisions.

IHL Group is a global research and advisory firm for the retail and hospitality industries. Through our research and data services, we provide the technology insight that companies need to effectively compete in a global market.

IHL Group is a global research and advisory firm for the retail and hospitality industries.

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Research & Advisory

Executive advisory and in-depth analysis on Unified Commerce, Merchandising, Mobile, POS and more.
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Data Services

Sophia customer intelligence system, trade show lists, lead generation and key IT decision makers.
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IT Sizing

We provide forecasts for over 300 categories of Hardware, Software, SaaS, and IT Services.
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Webinar Replay – How Personalization Can Add Extreme Results

by Greg Buzek
on 4/18/19

This post has the links to the replay of the recent webinar titled It’s Not You, It’s Me – How Personalizing the Customer Experience Can Bring Great Results. To watch the webinar replay, click the picture below. To get the webinar slides, you can download those […]
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Must Retailers Close 75,000 Stores? “Not So Fast, My Friend”

by Greg Buzek
on 4/12/19

As a retail analyst for the last 23 years, I can count on 1 finger the number of times I have written a post to comment on another company’s research. This is it. The exception here is a report which has been widely cited by the likes of CNBC, Washington […]
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Industry Breaking News Full News Archives ›

Must Retailers Close 75,000 Stores? “Not So Fast, My Friend” Must Retailers Close 75,000 Stores? “Not So Fast, My [...]

As a retail analyst for the last 23 years, I can count on 1 finger the number of times I have written a post to comment on another company’s research. This is it. The exception here is a report which has been widely cited by the likes of CNBC, Washington Post, Business Insider, Forbes, NBC [...] Read Article ›

Volvo taps ClearOne for digital signage Volvo taps ClearOne for digital signage

ClearOne recently installed its VIEW pro-IP based video delivery solution to digital signage at Volvo's flagship location in Manhattan. Read Article ›

TravelCenters Signs Exclusive ATM Pact With CORD Financial TravelCenters Signs Exclusive ATM Pact With CORD Financial

TravelCenters of America LC (TA) tapped CORD Financial Services LLC as its exclusive ATM solutions provider. Read Article ›

Anheuser-Busch taps single source for data analytics Anheuser-Busch taps single source for data analytics

The world’s largest brewing giant has a new data management strategy, the main ingredients of which are a single source for data and the cloud. Read Article ›

Retail Share Group Taps Skip for Frictionless Checkout Retail Share Group Taps Skip for Frictionless Checkout

SG900 comprises the Cruizers, Parker’s,Kwik Chek, Coen Markets, Fastrac, Loop, Sprint Foods and Spinx convenience-store chains. Cruizers was the first of the group to go live with Skip at all 27 of its locations at the beginning of April. Read Article ›

Apple Core Hotels, Inc. selects Cendyn Apple Core Hotels, Inc. selects Cendyn

Apple Core Hotels has selected Cendyn's eInsight CRM to provide customer relationship management across their portfolio of properties. Read Article ›

Donatos Pizza chooses ReposiTrak Donatos Pizza chooses ReposiTrak

Donatos Pizza is deploying the ReposiTrak Compliance and Risk Management Solution to automate its compliance documentation at corporate, facility, franchise, store and item levels. Read Article ›

Nebraska Furniture Mart Selects Logi-Serve Nebraska Furniture Mart Selects Logi-Serve

Logi-Serve recently announced that Nebraska Furniture Mart has selected it as NFM's employee assessment solution to help NFM identify top talent for sales and customer service roles. Read Article ›

Narvar and Walgreens Usher in New Era of Customer Experience Narvar and Walgreens Usher in New Era of Customer Experience

Narvar and Walgreens are working together to provide convenient package pick-up and returns for consumers at more than 8,000 Walgreens locations. Read Article ›

Kohl's leverages Google Cloud Platform Kohl's leverages Google Cloud Platform

Kohl’s is an omnichannel retailer focused on driving traffic, operational efficiency and delivering seamless omnichannel customer experiences. Kohl’s is at the forefront of retail technology innovation, focusing on a frictionless customer journey across digital, mobile and more than 1,150 [...] Read Article ›

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