Hard Data. Smart Decisions.

IHL Group is a global research and advisory firm for the retail and hospitality industries. Through our research and data services, we provide the technology insight that companies need to effectively compete in a global market.

IHL Group is a global research and advisory firm for the retail and hospitality industries.

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Research & Advisory

Executive advisory and in-depth analysis on Unified Commerce, Merchandising, Mobile, POS and more.
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Data Services

Sophia customer intelligence system, trade show lists, lead generation and key IT decision makers.
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IT Sizing

We provide forecasts for over 300 categories of Hardware, Software, SaaS, and IT Services.
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Webinar Replay – How Personalization Can Add Extreme Results

by Greg Buzek
on 4/18/19

This post has the links to the replay of the recent webinar titled It’s Not You, It’s Me – How Personalizing the Customer Experience Can Bring Great Results. To watch the webinar replay, click the picture below. To get the webinar slides, you can download those […]
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Must Retailers Close 75,000 Stores? “Not So Fast, My Friend”

by Greg Buzek
on 4/12/19

As a retail analyst for the last 23 years, I can count on 1 finger the number of times I have written a post to comment on another company’s research. This is it. The exception here is a report which has been widely cited by the likes of CNBC, Washington […]
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Industry Breaking News Full News Archives ›

The Top Companies Disrupting Retail The Top Companies Disrupting Retail

The seventh annual “Disruptor 50” list is out, spotlighting private companies whose innovations are “changing the world and fueling a race between superpowers like the U.S. and China." Read Article ›

The Desoto in Savannah Selects Go Moment’s Ivy Smartconcierge The Desoto in Savannah Selects Go Moment’s Ivy [...]

The DeSoto Savannah said it selected Go Moment’s smartconcierge Ivy to increase response times to guest inquiries, improve staff efficiency and drive engagement through the convenience of mobile text messaging. Read Article ›

Raley’s Implements Itasca’s Magic Computer-Generated Order, Inventory Management System Raley’s Implements Itasca’s Magic Computer-Generated [...]

Raley’s is implementing Itasca’s Magic computer-generated ordering and inventory optimization and DSD-receiving solution to all of its locations after a successful pilot in a few stores that saw a decrease in out-of-stocks and a reduction in excess inventory, leading to in an increase in sales. Read Article ›

Focus Brands deploys Revel POS Focus Brands deploys Revel POS

The Revel Systems cloud-based POS and business management platform is in play across more than 1,300 Focus Brand franchise locations, which includes Auntie Anne's, Carvel and Cinnabon stores. Read Article ›

Lamps Plus Deploys Customer-Centric POS Lamps Plus Deploys Customer-Centric POS

Lamps Plus’s new cutting-edge point of sale solution combines commerce, customer engagement, inventory and fulfillment into a single omnichannel system of record. Read Article ›

PVH Asia Limited Selects Oracle PVH Asia Limited Selects Oracle

PVH Asia Limited has selected Oracle Retail to modernize its customer experience and store technology. PVH Asia will implement Oracle Retail Xstore Point-of-Service and Oracle Retail Customer Engagement to connect with the next generation of consumers. Read Article ›

Hard Data. Smart Decisions.

Research & Advisory

Data Services

IT Sizing

Twitter Follow Us ›

IHL Group

Connect with IHL Analysts

Analyst Corner Read More & Subscribe ›

Webinar Replay – How Personalization Can Add Extreme Results

Must Retailers Close 75,000 Stores? “Not So Fast, My Friend”

Industry Breaking News Full News Archives ›

The Top Companies Disrupting Retail The Top Companies Disrupting Retail

The Desoto in Savannah Selects Go Moment’s Ivy Smartconcierge The Desoto in Savannah Selects Go Moment’s Ivy [...]

Raley’s Implements Itasca’s Magic Computer-Generated Order, Inventory Management System Raley’s Implements Itasca’s Magic Computer-Generated [...]

Focus Brands deploys Revel POS Focus Brands deploys Revel POS

Lamps Plus Deploys Customer-Centric POS Lamps Plus Deploys Customer-Centric POS

PVH Asia Limited Selects Oracle PVH Asia Limited Selects Oracle

Fresh Express Adopts Thrive’s Inventory Replenishment System Fresh Express Adopts Thrive’s Inventory Replenishment [...]

PUMA selects Selligent Marketing Cloud PUMA selects Selligent Marketing Cloud

Sudima Hotel Group chooses Infor Sudima Hotel Group chooses Infor

SoulCycle Selects enVista SoulCycle Selects enVista