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Five Guys Expands Relationship with SoundHound AI

SoundHound AI expanded its partnership with Five Guys, whose franchisees will now have the option to deploy SoundHound’s voice AI ordering agents. The technology, already processing over a million customer interactions, helps handle 100% of incoming orders, boosts efficiency, and enhances Five Guys’ guest and staff experience across hundreds of locations. Read Article ›

bp Pilots Digital Coupon Program

bp launched a pilot program using its Earnify loyalty app to deliver digital CPG coupons in convenience stores. Partnering with Inmar Intelligence and Axonet, bp enables shoppers to clip and redeem offers in-store. The Earnify-based program, powered by Inmar’s incentives platform, will see broader rollout later in Q1 2026. Read Article ›

Northeast grocery co-op Allegiance Retail deploys Instacart tech

Allegiance Retail Services, parent company of Foodtown, is expanding its partnership with Instacart to deploy Storefront Pro e-commerce, AI-powered Caper Carts, and FoodStorm catering management across select stores. The rollout integrates AppCard’s loyalty platform and will add Instacart’s Carrot Ads electronic shelf labels later in 2026. Read Article ›

eBay bans AI bots from making automated purchases

eBay Inc. is updating its user agreement to ban unauthorized agentic AI tools and bots from accessing its platform, including AI shopping agents similar to Amazon’s “Buy for Me.” The retailer aims to ensure safety and reliability while exploring approved uses of agentic AI, such as its own shopping assistant and OpenAI’s Operator pilot. Read Article ›

Is coffee completely cashless?

Cash use in Europe has dropped sharply—from 79% to 59% of in-store payments—as cafés shift toward cashless models for speed, security, and lower costs. SumUp’s POS tools help independents streamline operations and workflows, though critics warn that fully digital systems may exclude the 3% of UK adults still cash-dependent. Read Article ›

Dollar General rolls out free delivery

Dollar General expanded its myDG Delivery same-day service to more than 17,000 stores via the DG app and website, adding partnerships with DoorDash and Uber Eats. Customers get one free delivery through Feb. 28. The expansion supports DG’s broader digital and media strategy, integrating personalization through DG Media Network. Read Article ›

Tommy Hilfiger, Calvin Klein parent teams with OpenAI

PVH Corp., parent of Calvin Klein and Tommy Hilfiger, is partnering with OpenAI to co-develop custom enterprise AI tools using ChatGPT Enterprise and OpenAI APIs. The collaboration will enhance design, demand planning, inventory, consumer engagement, and workflows as part of PVH’s multi-year PVH+ growth strategy. Read Article ›