Hard Data. Smart Decisions.

IHL Group is a global research and advisory firm for the retail and hospitality industries. Through our research and data services, we provide the technology insight that companies need to effectively compete in a global market.

IHL Group is a global research and advisory firm for the retail and hospitality industries.

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Research & Advisory

Executive advisory and in-depth analysis on Unified Commerce, Merchandising, Mobile, POS and more.
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Data Services

Sophia customer intelligence system, trade show lists, lead generation and key IT decision makers.
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IT Sizing

We provide forecasts for over 300 categories of Hardware, Software, SaaS, and IT Services.
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Analyst Corner Read More & Subscribe ›

Webinar Replay: Holiday Halftime Update

by Greg Buzek
on 12/9/19

Retail sales so far are up significantly for the holidays with Black Friday and Cyber Week sales breaking records. This is a replay of the webinar. Holiday Halftime Update. Click the photo to watch the replay. Download the webinar slides here.
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Holiday Halftime Update: How retailers are winning the holidays with Unified Commerce

by Jerry Sheldon
on 12/2/19

Curious how the holiday shopping season is progressing? Wondering what you did right and what you could improve on? Wondering the key strategies your competitors are utilizing this holiday season? Would you like to know the most financially impactful customer journeys and the complexity level to implement support for them? […]
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Industry Breaking News Full News Archives ›

Walmart Expands Its Robotic Workforce to 650 Additional Stores Walmart Expands Its Robotic Workforce to 650 Additional [...]

The world’s largest retailer will add shelf-scanning robots to 650 more U.S. stores by the end of the summer, bringing its fleet to 1,000. The six-foot-tall Bossa Nova devices, equipped with 15 cameras each, roam aisles and send alerts to store employees’ handheld devices when items are out of [...] Read Article ›

RetailROI Super Saturday: Remarkable Retail and Digital Transformation RetailROI Super Saturday: Remarkable Retail and Digital [...]

On Saturday January 11, 2020, the day before NRF 2020 Retail’s Big Show, the Coresight Research team attended the 11th annual RetailROI Super Saturday. Retailers came together to discuss digital transformation and best practices for retail leadership, all in support of a greater [...] Read Article ›

Manhattan Associates and IHL Group Survey Reveals the Key to Maximizing Omnichannel Profits Manhattan Associates and IHL Group Survey Reveals the Key to [...]

A recent survey by Manhattan Associates Inc. (MANH) and IHL Group has uncovered a strong correlation between omnichannel fulfillment maturity and margins. The survey found retailers that optimize digital customer journeys see substantial improvements in their margins — anywhere from 3 to 8 points [...] Read Article ›

Office Depot Transforming Customer Experience and Supply Chain Operations with Zebra Mobile Solutions Office Depot Transforming Customer Experience and Supply [...]

Zebra Technologies Corporation today announced that Office Depot, Inc. selected Zebra mobile computing solutions to help transform the customer experience and improve operational efficiency. Read Article ›

Stein Mart Expands Partnership with Inference Solutions Stein Mart Expands Partnership with Inference Solutions

Inference Solutions today announced that Stein Mart is using the Inference platform to enable its Buy Online, Pickup In Store (BOPIS) experience. Read Article ›

METRO France Deploys Revionics Price Optimization and Analytic Services METRO France Deploys Revionics Price Optimization and [...]

As one of the earliest of a growing number of METRO AG companies to adopt Revionics Price Optimization, METRO France is showing strong results in its mission to deliver consistent and fair pricing in its locations nationwide. Read Article ›

MINISO Readies for Rapid Growth in Latin America with Aptos MINISO Readies for Rapid Growth in Latin America with Aptos

Aptos, Inc. announced today that MINISO is deploying Aptos’ point of sale, CRM, Loyalty and Sales Audit applications to support its rapid expansion across Latin America. Read Article ›

Shoe Carnival Selects Aptos Technology Shoe Carnival Selects Aptos Technology

Aptos, Inc. today announced that Shoe Carnival, Inc. will deploy Aptos’ Merchandise Financial Planning, Assortment Planning, and Allocation and Replenishment solutions across its omnichannel retail enterprise. Read Article ›

Cavender’s saddles up for streamlined task management Cavender’s saddles up for streamlined task management

Already leveraging technology from workforce management solutions provider Kronos to automate its HR, payroll, timekeeping, and scheduling processes, Cavender’s decided to implement the Kronos task application to simplify its entire task management process. Read Article ›

J.Crew scales e-commerce operations for seasonal rush J.Crew scales e-commerce operations for seasonal rush

J. Crew has deployed a solution that enables it to better manage major seasonal spikes in online demand. With APIs for shopping cart, checkout and promotions, the retailer could more easily enable customer-facing activities such as quickly adding items to a shopping cart, streamlining checkout, and [...] Read Article ›

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