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IHL Group is a global research and advisory firm for the retail and hospitality industries. Through our research and data services, we provide the technology insight that companies need to effectively compete in a global market.

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    • Replay: Recapture 10.3% of Same Store Sales

      Increasing same-store sales are a critical KPI in the retail industry. Yet whether they realize it or not, retailers are losing up to 10.3% of same-store sales due to one simple, yet completely avoidable issue: inventory inaccuracies. From pricing discrepancies to unexpected out of stocks to planogram non-compliance, few issues […]

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    • COVID-19’s $11.5b Impact on IT Spend

      Worldwide, COVID-19 is having disastrous impacts on consumer spending.  IHL’s current forecast for consumer spending is a reduction of $1.6t in sales worldwide, just under 10%.  And it is the smaller retailers losing the most by far.  But not all segments are doing poorly.  While Specialty Stores and Departments Stores […]

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