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IHL Group is a global research and advisory firm for the retail and hospitality industries. Through our research and data services, we provide the technology insight that companies need to effectively compete in a global market.

Webinar: Can Retailers Handle the Truth? Why Consumers Are Really Leaving Stores

Thursday, August 25th – 11am ET

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Executive advisory and in-depth analysis on Unified Commerce, Merchandising, Mobile, POS and more.
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We provide forecasts for over 300 categories of Hardware, Software, SaaS, and IT Services.
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OnDemand: Securing the Future of Grocery

by Greg Buzek
on 6/17/22

No segment has seen more change in recent years than the Grocery industry. This has led to an exponential increase in IoT solutions for the retail environment ranging from mobile devices to ESL’s to new cameras and freezer sensors. Recently Courtney Radke – Fortinet’s CISO for Retail/Hospitality and Greg Buzek – President […]
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Here We Go Again – Why Supply Chain Visibility Is More Critical Than Ever

by Greg Buzek
on 5/25/22

While at the beginning of the pandemic we experienced severe shortages of some products due to panic buying and COVID shutdowns, this summer it is becoming even more critical for retailers to have supply chain visibility and know what is going to come in when. This was one of the […]
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Industry Breaking News Full News Archives ›

Burger King ups its eco-battle by launching food boxes you can use again and again to slash waste Burger King ups its eco-battle by launching food boxes you [...]

Burger King to trial £1 returnable packaging to combat waste and littering. The items would then be professionally cleaned by its partners at the Loop. Read Article ›

Tesla deploys cube lounges at Supercharger station with automated coffee, food, and more Tesla deploys cube lounges at Supercharger station with [...]

Tesla has deployed large cube lounges at a Supercharger station in Germany that is equipped with automated vending machines for coffee, food, and more. The new partnership with bk World to deploy these lounges could reshape Tesla’s Supercharger networks in regions where it is more challenging to [...] Read Article ›

Discount Tire pilots automated tire changing system Discount Tire pilots automated tire changing system

The leading retailer of tires and wheels is operating a RoboTire tire changing system at a store in Fountain Hills, Arizona. Systems from Michigan-based RoboTire use machine learning, artificial intelligence (AI), high-definition cameras, proprietary software, and advanced robotics to change four [...] Read Article ›

McDonald’s to trial clear plastic cups sourced from recycled and biobased materials McDonald’s to trial clear plastic cups sourced from [...]

McDonald’s, along with its partners Pactiv Evergreen, INEOS, Neste, and LyondellBasell, will trial clear plastic cups sourced from post-consumer plastic and biobased materials such as used cooking oil, using a mass-balance approach to produce the recyclable solution. Read Article ›

Netgear helps SNA Displays power American Dream mega mall digital signage Netgear helps SNA Displays power American Dream mega mall [...]

SNA Displays, which supplies LED video walls and more than 200 digital signage kiosks to the American Dream mall and entertainment center in New Jersey, chose the Netgear M4500 Series of AV-over-IP switches to power the digital signage, according to a company press release. Read Article ›

Shake Shack, KFC, Others Tap Kiosks to Boost in-Restaurant Margins Shake Shack, KFC, Others Tap Kiosks to Boost in-Restaurant [...]

As restaurants’ labor challenges continue, leading brands are leveraging kiosks to drive in-store sales without the cost of face-to-face service. Shake Shack, for one, announced Thursday (Aug. 4) that the company plans to have self-service kiosks in nearly all of its locations by the end of next [...] Read Article ›

Adobe: Overall online prices dropped in July — but one category hits record YOY high Adobe: Overall online prices dropped in July — but one [...]

Consumers got some relief in July — at least online — as overall prices dropped after 25 straight months of inflation. Online prices dropped 1% year-over-year and 2% month-over-month in July, according to the Adobe Digital Price Index. Most (14 out of 18) of the categories tracked by Adobe saw [...] Read Article ›

Speedy Eats, Picnic Works Sign $800M Deal for Automated Kitchen Expansion Speedy Eats, Picnic Works Sign $800M Deal for Automated [...]

Speedy Eats, an operator of automated kitchens, inked an agreement to use Picnic Works' robotic pizza-making technology in its initial wave of locations—a deal that's valued at more than $800 million. Read Article ›

LONG Building Technologies selects Microsoft Dynamics 365 ERP and CRM platform along with SIS Construct 365 Solution Suite LONG Building Technologies selects Microsoft Dynamics 365 [...]

LONG Building Technologies has selected the Microsoft Dynamics 365 ERP and CRM platform, as well as the full suite of SIS Construct 365 solutions, built for Microsoft Dynamics 365. The SIS cloud-based solution will help Long Building Technologies continue its exponential growth and provide a [...] Read Article ›

Kohl’s rolls out self-service in-store pickup option Kohl’s rolls out self-service in-store pickup option

The department store retailer has rolled out a self-pickup service for eligible Kohls.com orders at its more than 1,100 stores nationwide. Timed for the start of the 2022 holiday shopping season, the service, which has been in a test mode, is designed to offer a faster, more convenient in-store [...] Read Article ›

Hard Data. Smart Decisions.

Webinar: Can Retailers Handle the Truth? Why Consumers Are Really Leaving Stores

Thursday, August 25th – 11am ET

Research & Advisory

Data Services

IT Sizing

Twitter Follow Us ›

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Analyst Corner Read More & Subscribe ›

Industry Breaking News Full News Archives ›