IHL Group is a global research and advisory firm for the retail and hospitality industries. Through our research and data services, we provide the technology insight that companies need to effectively compete in a global market.
Executive advisory and in-depth analysis on Unified Commerce, Merchandising, Mobile, POS and more.
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Sophia customer intelligence system, trade show lists, lead generation and key IT decision makers.
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We provide forecasts for over 300 categories of Hardware, Software, SaaS, and IT Services.
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Retail is experiencing a once-in-a-generation increase in IT spend due to the impacts of COVID and the change in shopping journeys for consumers. Although consumers have come back to stores, the digital increase is here to stay. Retailers must get these transactions profitable. Add to this the ongoing labor challenges […]
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The COVID-19 pandemic ushered in a once in a generation increase in the percentage of revenue that retailers spend on IT. Where retailers had already been increasing IT spend over the past decade, from 2019 to 2022 that percentage of revenue has jumped a full percentage point as retailers were […]
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