Analyst Corner

Stores Don’t Matter? Not So Fast

All the mainstream press wants to say that stores are closing and stores don’t matter.  But according to a recent study by IHL and RIS News of over 300 retail brands, stores will be involved in 86% of all order fulfillment in 2020 through traditional bricks and mortar retailers.  Add […]

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Retail AI/ML – When and Where

When it comes to the deployment of Artificial Intelligence and Machine Learning in retail and hospitality, the question is not if they are doing it, but where and how fast they are adopting the technology.  Now a couple of things.  First, as we shared in our free white paper AI/ML […]

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Top Emerging Technologies in Retail

Location-based Analytics is the most widely adopted of emerging technologies among North American Retailers within 2 years, but it is not the fastest growing.  More than any other time in the 17+ years we have been doing our annual study with RIS News, retailers are rapidly deploying emerging technologies at […]

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Surprising Technology Leading Transformation of Stores

Smart retailers are re-investing in technology for their stores at a massive rate according to the latest research from IHL Group called “Rise of the Digital Store – How Digital Orders Are Transforming Store Operations” released today.  Leading the way is the adoption of Microservices Architecture design which is expected to grow in […]

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Webinar Replay: Holiday Halftime Update

Retail sales so far are up significantly for the holidays with Black Friday and Cyber Week sales breaking records.  This is a replay of the webinar.  Holiday Halftime Update. Click the photo to watch the replay. Download the webinar slides here. Like this post?  Never miss an IHL Research Briefing […]

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Will the Traffic Lights Work this Black Friday?

You have the ads ready, the stores are staffed, the inventory has arrived and everything is in place for Black Friday.  I have often said that early morning of Black Friday is now THE best time to shop and when you get the best service as a consumer.  Why?  Because stores […]

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Asia/Pacific Business Intelligence Spend 2019-2023

Worldwide IT Spend for Business Intelligence is skyrocketing and this is certainly true in Asia, driven particularly by China, South Korea and Singapore.  From video analytics to prescriptive analytics to traditional data lakes and data warehouses, the region is greatly benefiting from cloud-based solutions that are often not hindered by […]

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