Analyst Corner

Pandemic Radically Disrupts mPOS Market

Historically, shipments and installed base in the North American Mobile POS (mPOS) market have been driven by smaller retailers. But COVID radically changed the landscape. Lock-downs caused an estimated 400,000 retailers and restaurants with fewer than 50 locations in North America to close for good in 2020. At the same […]

Read More ›

Data Wednesday: Psst – Sophia has a secret

  For years IHL has relied on a customized search engine that we created that is a “target rich environment” for all things retail technology. Essentially, this search engine harnesses the power of Google but prioritizes a list of over 2,500 vendor and retail news sites before checking further. So […]

Read More ›

IHL Celebrates 25 Years!

NASHVILLE — June 8, 2021 – Today IHL Group is so thankful to celebrates 25 years in business. The Franklin, Tennessee based retail analyst firm started as IHL Services, Inc. in June of 1996. “Today we celebrate God’s faithfulness, our amazing friends and clients in the industry that gave us […]

Read More ›

Data Wednesday: US Consumer Spending Plans

Driven by multiple rounds of stimulus the US retail economy is starting to hum.  But where are things going to be by March of 2022?  Our recent 2021 Global Consumer Study looked at the timing and growth of the world retail economy. We have shared the global numbers in a […]

Read More ›

On Demand: Retail’s Recovery – When and Where

Even prior to the COVID-19 global pandemic, retailers were already moving to a future with less  friction. While there are already several small format stores that are fully frictionless, for most retail environments the future involves a combination of technologies that remove friction from the purchase process, but are not completely automated. Recently we released a […]

Read More ›

Data Wednesday: Over 2.4 Million Retail Locations Lost Due to COVID

Over 2.4 million merchants closed their doors permanently worldwide in 2020 due to the economic repercussions of COVID-19 lockdowns, with over 97% of those closings coming from retailers, restaurants and hospitality companies with fewer than 5 locations, according to new research from IHL Group. “While the pandemic has been challenging […]

Read More ›

On Demand: Retail’s Frictionless Future

Even prior to the COVID-19 global pandemic, retailers were already moving to a future with less  friction. While there are already several small format stores that are fully frictionless, for most retail environments the future involves a combination of technologies that remove friction from the purchase process, but are not completely automated. Recently we released a […]

Read More ›