Historically, shipments and installed base in the North American Mobile POS (mPOS) market have been driven by smaller retailers. But COVID radically changed the landscape. Lock-downs caused an estimated 400,000 retailers and restaurants with fewer than 50 locations in North America to close for good in 2020. At the same […]
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For years IHL has relied on a customized search engine that we created that is a “target rich environment” for all things retail technology. Essentially, this search engine harnesses the power of Google but prioritizes a list of over 2,500 vendor and retail news sites before checking further. So […]
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Last month I had the opportunity to attend Aptos Engage. Like most of the retail technology user conferences this year, the event was held virtually, with the hope that next year the event would be in person. I happen to have a long history with Aptos. When I first entered […]
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NASHVILLE — June 8, 2021 – Today IHL Group is so thankful to celebrates 25 years in business. The Franklin, Tennessee based retail analyst firm started as IHL Services, Inc. in June of 1996. “Today we celebrate God’s faithfulness, our amazing friends and clients in the industry that gave us […]
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There are many criteria that have separated the winners since the beginning of the pandemic, but there is one technology that winning retailers are rolling out in 2021 at a rate nearly 9.5x the rate of others. You would think it is a new technology like AI/ML or something specifically […]
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Driven by multiple rounds of stimulus the US retail economy is starting to hum. But where are things going to be by March of 2022? Our recent 2021 Global Consumer Study looked at the timing and growth of the world retail economy. We have shared the global numbers in a […]
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Even prior to the COVID-19 global pandemic, retailers were already moving to a future with less friction. While there are already several small format stores that are fully frictionless, for most retail environments the future involves a combination of technologies that remove friction from the purchase process, but are not completely automated. Recently we released a […]
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Over 2.4 million merchants closed their doors permanently worldwide in 2020 due to the economic repercussions of COVID-19 lockdowns, with over 97% of those closings coming from retailers, restaurants and hospitality companies with fewer than 5 locations, according to new research from IHL Group. “While the pandemic has been challenging […]
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Even prior to the COVID-19 global pandemic, retailers were already moving to a future with less friction. While there are already several small format stores that are fully frictionless, for most retail environments the future involves a combination of technologies that remove friction from the purchase process, but are not completely automated. Recently we released a […]
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