Analyst Corner
JustAskGreg.ai – Democratizing Retail Analyst Access
AI-Powered Analyst Platform Makes 30 Years of Retail Technology Research Accessible to Individual Professionals for First Time IHL Group, a global research and advisory firm specializing in retail and hospitality…
Make the Most of NRF 2026
How are your plans for NRF 2026 going? Have all your leads and meetings set up? If not, let IHL and RetailROI help. After 32 years my team has put…
The New Retail Tech Benchmarks
Most conversations about retail tech benchmarks start in the wrong place. Leaders ask: "What new technology should we buy?" They research solutions. They compare vendors. They evaluate features. They build…
How Fast Is Retail Really Changing? The Truth Beyond the Hype
How fast is retail really changing? It's the question I get asked constantly at conferences, in client briefings, and from retailers trying to figure out where to place their bets.…
Global POS Shipments Update – 3Q25
Q3 2025 POS Market Reality Check: Global POS Shipments grew 3.4% YoY, but regional divergence is stark—North America firing on all cylinders (+15.6%) due to Windows 10 refresh, while APAC…
The Smarter Store…and more – Latest Retail Thoughts
Amazon's Rufus just threw down a number that's reshaping every retail strategy conversation happening right now. $10 billion. That's not a projection buried in a footnote. That's Amazon's internal estimate…
OnDemand – Shelf Intelligence Report – Rebuilding Retail Relationships Through Automation
Overview While 65% of retailers classify inventory accuracy as either mission critical or a key priority, less than 22% achieve over 80% compliance in any of the fundamental metrics: On-Shelf…
Dreamforce 2025: From Unified Commerce to Agentic Orchestration—Salesforce Sets the Stage for the Next Wave of Value
Retailers and manufacturers face mounting pressure to adapt. Dreamforce 2025 responded not with incremental upgrades but with a clear operating roadmap that prioritizes scalable impact and measurable outcomes. Salesforce’s moves…
OnDemand – Shelf Intelligence – Revenue Imperative for Modern Retail
Overview While digital transformation has dominated industry conversations for the past decade, a critical operational challenge continues to erode profitability with brutal efficiency: inventory accuracy and shelf availability. This research…
SAP Connect – Big 5 for Retail: AI, Engagement, and Orchestration Unleashed
I just returned from SAP Connect 2025 in Las Vegas. This was essentially a new event as a unification of five prior events (CX, Spend, Success, Finance, and Supply Chain…