With the holiday season quickly approaching, it’s more important than ever for retailers to adopt agile store execution and labor operations processes that can help quickly adapt to rapidly changing circumstances while achieving margin, sales, and service goals. In this session, Greg Buzek, President of IHL Group, and Jennifer Myers, Solutions […]
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C-stores are facing many challenges. This session included an economic update on C-Stores from IHL’s Greg Buzek, then Meyer Oil CEO Alan Meyer and NCR VP of Convenience and Fuel Steven O’Toole shared how to make in-store shopping seamless for consumers at your convenience store. Click here to download the […]
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The proliferation of computing devices at the store, the increased use of computer vision, RFID, video analytics, self-service, mobile devices, and all other things IoT have pushed the limits of current retail infrastructure. Add to this a 750% growth in the use of microservices and retailers and hospitality establishments are racing to implement an edge-computing […]
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Increasing same-store sales are a critical KPI in the retail industry. Yet whether they realize it or not, retailers are losing up to 10.3% of same-store sales due to one simple, yet completely avoidable issue: inventory inaccuracies. From pricing discrepancies to unexpected out of stocks to planogram non-compliance, few issues […]
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Worldwide, COVID-19 is having disastrous impacts on consumer spending. IHL’s current forecast for consumer spending is a reduction of $1.6t in sales worldwide, just under 10%. And it is the smaller retailers losing the most by far. But not all segments are doing poorly. While Specialty Stores and Departments Stores […]
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COVID-19 has radically changed retail. What is changed for good, what is temporary until there is a vaccine. This white paper talks about what has worked and what has not for retail. Some segments saw rapid growth and tremendous out-of-stocks. Others are struggling to survive due to government shutdowns and […]
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Since the beginning of time, retailers have struggled with having what the customer wants to buy in-stock when they want to buy it. Inventory distortion occurs when a retailer has too many of an item (overstocks) or too few of an item (out-of-stocks). In an overstock situation, the retailer must heavily discount the item […]
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As economies reopen, we are starting to get initial data on recoveries around the world and how deep the drop was when things were closed. As well, what does this mean for technology. We tackle these issues directly in this webinar. Click picture for the slides. For complete replay, click […]
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Jim Cramer of CNBC said it, but we were first. For those of you who have followed our economic updates for the last several months we are have been harping on the business inequities that have happened in retail and hospitality due to the pandemic and how this favored large […]
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Entering 2020, the retail world was already dealing with tremendous growth in merchandise returns, with fraud and overall costs to the retailer increasing at an exponential rate due to online sales being returned to stores. In 2015 the total value of merchandise returns was estimated at $643 billion globally. By […]
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