AI/ML
The Brutal Reality of Retail AI Economics
Remember when retail tech projects were fairly linear? You'd spend months or years selecting a new POS system, then years more implementing it. Those days are gone. The AI revolution…
OnDemand – Retailers Doubling Down on Returns
In this research we discuss the current environment around returns, an epidemic like theft which has only grown in recent years. We review the latest impacts on the bottom line…
US Retail Tariff Impact Calculator
Use the following US Retail Tariff Calculator to help predict the financial impact of tariffs on US retailers. Select the retailer from the menu (click in box to select) and…
Was this the DeepSeek Moment for Computer Vision?
After 33 NRFs, few moments stand out to me as transformative milestones. Most were a mishmash of buzzword bingo with every vendor saying pretty much the same thing. NRF 2025,…
OnDemand – Analyst Recap of NRF 2025
In this webinarJeff RosterofThird Eye AdvisoryandLee Holman, Jerry Sheldon and Greg BuzekfromIHL Groupprovide a brief holiday and economy update, then discuss Agentic AI, IoT, Loss Prevention, RFID, Computer Vision, Self-Checkout,…
OnDemand – Holiday Sales Update – Intelligent Commerce
In this research we discussed current holiday sales and then covered the transformative trends in retail, focusing on the results from integrating AI, machine learning, and composable commerce to boost…
With GenAI, What Keeps Retail CISOs Up at Night?
Generative AI brings unique challenges and opportunities for the Retail CISO that are unique from all the other C-level thoughts on AI. In this collaborative video with Microsoft and RETHINK…
80% of AI Projects Fail – Why? And What Can We Do About It?
Despite the immense hype and potential of Artificial Intelligence, Machine Learning and Generative AI, a staggering 80% of AI projects in organizations fail, according to research from Rand Corporation. As…
OnDemand – Feeding the Future
Feeding the Future The transformation of the grocery industry is no longer a future concept; it is happening now. With the convergence of technology, data, and the evolving needs of…
OnDemand – Fixing Inventory Distortion – Are We There Yet
IHL has been tracking retail inventory distortion and the true cost of retail out-of-stocks and overstocks for 18 years. Inventory distortion worldwide is a critical issue that continues to plague…