Artificial Intelligence
The AI Infrastructure Race Heats Up
The cloud AI infrastructure landscape is fragmenting. At NRF 2026, the strategic differences between AWS, Google Cloud, and Microsoft Azure came into sharp relief. This wasn't about marketing claims or…
The Rise of the Agentic Storefront: When Your AI Conversation Becomes the Checkout
It was so great to see everyone at NRF. Before we get started, I wanted to invite everyone to our full analyst recap webinar from NRF. Join Ricardo Belmar and…
The “End of Good Enough”
The retail industry is at a critical point and those companies that don't recognize it as we end 2025 are already falling behind. "Good enough" data is no longer sufficient…
Retail Technology Leaders Crushing Tech Laggards with 99% Higher Profitability and 71% Greater Sales Growth
New IHL Group Study Quantifies Widening Performance Gap as Early Adopters Increase IT Spending 3.8x Faster Than Laggards; Electronic Shelf Labels Drive 75% Sales Advantage While Geo-Location Delivers 104% Profit…
OnDemand – Shelf Intelligence Report – Rebuilding Retail Relationships Through Automation
Overview While 65% of retailers classify inventory accuracy as either mission critical or a key priority, less than 22% achieve over 80% compliance in any of the fundamental metrics: On-Shelf…
OnDemand – Shelf Intelligence – Revenue Imperative for Modern Retail
Overview While digital transformation has dominated industry conversations for the past decade, a critical operational challenge continues to erode profitability with brutal efficiency: inventory accuracy and shelf availability. This research…
2026 Retail Intelligence Briefing: Trends, Tech, and Tactical Readiness
Which technologies moved the needle in 2025 and which ones are poised for the greatest growth in 2026. That is the subject of our latest webinar. This includes a first…
Adapt or be Outpaced: Tech Imperative for Retail’s Mid-Market
The mid-market retail sector stands at a critical inflection point. While the largest retailers double down on technologyinvestments - spending nearly twice their revenue percentage compared to just a few…
Top 5 Things I Learned at Zebra Zone 2025
Last week I had the opportunity to attend the Zebra's Zone conference and their inaugural Frontline AI Summit in Nashville (my home town). Thankfully I missed the chaos at the…
OnDemand – Who’s Winning, Who’s Failing, What’s Working
IHL has been tracking retail inventory distortion and the true cost of retail out-of-stocks and overstocks for 19 years. Inventory distortion worldwide is a critical issue that continues to plague…