Retail sales so far are up significantly for the holidays with Black Friday and Cyber Week sales breaking records. This is a replay of the webinar. Holiday Halftime Update. Click the photo to watch the replay. Download the webinar slides here.
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Curious how the holiday shopping season is progressing? Wondering what you did right and what you could improve on? Wondering the key strategies your competitors are utilizing this holiday season? Would you like to know the most financially impactful customer journeys and the complexity level to implement support for them? […]
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Worldwide IT Spend for Business Intelligence is skyrocketing and this is certainly true in Asia, driven particularly by China, South Korea and Singapore. From video analytics to prescriptive analytics to traditional data lakes and data warehouses, the region is greatly benefiting from cloud-based solutions that are often not hindered by […]
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In IHL’s recent AI/ML Research (AI/ML Promises, Potential and Pitfalls) 52% of retailers surveys listed AI as a top priority for this year. But technology projects have high failure rates and throwing money at the first initiative that catches your eye is a bad move. What are the key components […]
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Often used as to discuss religion, at its core the word heresy is a “truth about something that is taken to an untruthful extreme.” History is rife with examples of a principle or discovery for one thing that was then extended to an area it was never meant to be […]
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Retail is growing but changing fast. There are changes required at retailers, malls and properties. This was a webinar shared on 8/14/2019 about store openings and closings. Get the complete list of closings and openings for 1,660 retail companies Download the Webinar Slides Download the Free Report from which the […]
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Perhaps there is no technology with more hype in retail than the potential impact of Artificial Intelligence and Machine Learning. In fact, we are currently in an arms race for talent. What are the best practices? Where do you start? What are some case studies? That is the point of […]
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This post has the links to the replay of the recent webinar titled It’s Not You, It’s Me – How Personalizing the Customer Experience Can Bring Great Results. To watch the webinar replay, click the picture below. To get the webinar slides, you can download those […]
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As a retail analyst for the last 23 years, I can count on 1 finger the number of times I have written a post to comment on another company’s research. This is it. The exception here is a report which has been widely cited by the likes of CNBC, Washington […]
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Last week I had the absolute pleasure of attending Shoptalk in Las Vegas. This was my first year attending, though it was the fourth year of the event which has grown significantly in each successive year, drawing close to 8,000 attendees ranging from investors, press, analyst, vendors and the retail […]
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