While at the beginning of the pandemic we experienced severe shortages of some products due to panic buying and COVID shutdowns, this summer it is becoming even more critical for retailers to have supply chain visibility and know what is going to come in when. This was one of the […]

Grocery is transforming at a rapid pace.  This infographic discusses the why and the how.

In athletics, one of the key qualitative metrics quoted about the best players is not just that they have the most goals, most touchdowns, or most sacks, but they make everyone around them better. In military discussions, leaders refer to weapons or technology that increases the efficiency and effectiveness of […]

Desperate times call for desperate measures. The acute supply chain issues faced by US retailers has led three of the world’s largest companies to announce an unprecedented new supply chain initiative to enhance national security. The new relationship has been formed to not only share supply chain insight but includes […]

  The pandemic changed the grocery industry permanently. The good news is that the pandemic has accelerated technology investments that were long overdue. The bad news is the peak and surge exposed many issues that were hidden before. And as long as these problems are not fixed, the margin erosion […]

Point-of-Sale shipments rebounded in 2021 with rapid growth of 17.3% year to year as retailers and restaurants opened and remodeled stores as the market continues to adjust to pandemic and endemic realities according to the 2022 North American Retail POS Terminal Study from IHL Group. “The new POS is more […]

In a quick review of NRF 2022 I thought it would be best to take from the great movie title…with a twist. We are going to go with The Great, Good, Bad, and Ugly. (Note: this is also on LinkedIn here) Let’s start with the Great! GREAT Top of the […]

  The retail industry is in the middle of a massive shift in how consumers buy, and as a result, service providers will see an unprecedented amount of work in the next 12 to 24 months. This would normally be welcome news, until you consider the current labor shortage and […]

When you think through all of the different technologies that retailers deploy today the list is massive. We have store systems like POS, scanners, self-checkout, mobile devices etc. Then we have supply chain solutions, sales and marketing, ecommerce, business intelligence and then all the infrastructure. And most recently with the […]