New research projects increased sales opportunities, improvements in gross margins, and lower expenses due to AI Readiness NASHVILLE, TN, US, December 1, 2023 – Department store chain Macy’s, Inc. could see over $7.5 billion in business improvements by the end of the decade due to Artificial Intelligence (AI) according to […]
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Today a groundbreaking new service was announced by CNBC, NRF and Affinity Solutions to provide a near real-time view of consumer spending. If you have followed IHL at all, you have heard me rant about how the US government data on Advanced Monthly sales is simply not reliable and is […]
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I recently had the opportunity to speak at the GK Software User’s conference in Raleigh in late September. The event marked a significant milestone for GK, as it was their very first user conference in North America. With about 150 attendees packing the conference room to capacity, there was an […]
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New AI Readiness Index (AIR) research from IHL Group ranks the AI readiness for 212 top public retailers and restaurants with potential financial impact through 2029. NASHVILLE, TN, US, August 17, 2023 – Artificial Intelligence/Machine Learning and Generative AI promises to radically transform retail as we know it today, according […]
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Retail Returns Retail returns continue to be a challenge for the industry, and they require a system of reverse logistics. As e-commerce continues to rise, so too does the volume of returned merchandise. But retail returns are a double-edged sword for retailers, offering an opportunity for customer satisfaction but also […]
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Earlier this year I had the incredible opportunity to attend Tech Mahindra’s Analyst Day at the iconic Texas Motor Speedway. Going into the day I was not familiar with Tech Mahindra outside of their work in industrial and farming industries, so I was a little curious of their retail offerings. […]
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In the ever-evolving landscape of retail and hospitality, the adoption of artificial intelligence (AI) is revolutionizing the way businesses operate. According to IHL’s Retail AI Revolution Forecast Model, the numbers paint a compelling picture of the changing AI landscape and the transformative impact it will have on AI in Retail and […]
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Title: Potential of Generative AI in the Retail Industry FOR IMMEDIATE RELEASE New Forecast Reveals Groundbreaking Potential of Generative AI in the Retail Industry: $9.2 Trillion Impact Expected by 2029 Generative AI technology projected to increase sales, improve product margins, and eliminate company inefficiencies. NASHVILLE, May 24, 2023 – Today, research […]
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NASHVILLE, April 27, 2023- The Mobile Point of Sale (mPOS) hardware market in North America is projected to grow by 8% in 2023, according to a recent report by IHL Group. The rise in restaurants and entertainment, as well as larger retailers looking at Mobile First for POS, are driving […]
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Everyone is excited about the opportunities of Generative AI. You have seen the data, ChatGPT is the fastest technology to hit 100m users of all time, doing in 2 months what took Facebook 4.5 years and the mobile phone 16 years to do. What you might not have considered is […]
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