RFID is another one of those 25-year-old technologies that is now an overnight success thanks to changes to retail brought on by COVID. Where most of the energy has been focused on case-level RFID in the past, COVID changed the economics so that every unit item RFID became the greatest […]

When looking at analytics, there are 4 levels – what happened (Descriptive), why it happened (Diagnostic), what could happen (Predictive), and what should happen (Prescriptive). The data is  clear from this independent research completed in late 2022. The retailers that are using predictive and prescriptive analytics are significantly outperforming retailers […]

This is worth repeating as we have a lot of new people in the retail industry. I think we originally shared this in 2010, then again in 2015. Every year vendors spend thousands, even millions of dollars setting up booths, demos, and having parties around the National Retail Federation Big […]

IHL Group is pleased to announce the publication of our Worldwide Order Management report. This is the 6th publication which began in 2016. The goal of this report is to provide the retail community with the most detailed and complete picture possible of the order management landscape. We do this […]

Consumers say they are losing trust in their local retailers to be in stock for the items they want to buy. Around the world almost 50% of shopping has now moved online. Is that slowing down or increasing? Our latest survey results share the scary details. We will release the […]

With rapid inflation, rising costs and new challenges from all directions, one technology stands out from our research that aligns with significantly higher sales and profitability for retailers.  What technology gives the edge?  Ironically, Edge Computing. IHL just began the data analysis of our latest research study of over 249 […]

In a recessionary economy around the world, retail certainly is facing numerous daunting challenges as we look to the holiday period and 2023. Higher interest rates, slowing consumer spend, rising inventories (often with the wrong items) and inflation are facing retailers in the short-term, but it is a long-term issue […]

If you look at the headlines, all you will see are news reports of the rise of smash and grabs or reports of organized retail crime in major cities. Without question these areas of retail crime are growing at alarming rates, but these sensational acts are just a small part […]

Consumers say they are losing trust in their local retailers to be in stock for the items they want to buy. Around the world almost 50% of shopping has now moved online. Is that slowing down or increasing? Our latest survey results share the scary details. We will release the […]

If there is one thing that has come out of COVID and resulting events since for retailers is that that the current retail supply chain is broken. For the last 25 years retailers moved from a resilient mixed supply chain with manufacturers domestic and abroad to one that is as […]