Fielding’s Wood Grill in The Woodlands, Texas, enhanced kitchen efficiency with Epson’s TrueOrder™ Kitchen Display System (KDS), integrated by POS provider Lavu. The digital system improved order accuracy, communication, and speed, prompting Fielding’s Culinary Group to expand TrueOrder KDS to its other restaurant locations. Read Article ›
Wonder-owned Grubhub is expanding its automated delivery testing by partnering with Dexa to launch drone deliveries from Wonder’s Green Brook, N.J. location. Using Dexa’s DE‑2020 drones, the three‑month pilot integrates aerial delivery into Grubhub’s app, offering eligible customers faster, no‑fee drone orders across 15 restaurant concepts. Read Article ›
Waitrose has deployed Satalia’s AI route optimisation platform across 170 stores, two CFCs and 1,400 vans to plan delivery schedules, cut travel times and fuel, and lower emissions while improving delivery slot accuracy and convenience for 160,000 weekly home deliveries. Read Article ›
Agentic AI is transforming grocery shopping from keyword search to automated decision-making. The article highlights how grocers like Kroger, through tools like its Kroger iQ API, can integrate with agents such as Perplexity, ChatGPT, or Siri to automate meal planning, pricing, and curbside pickup, evolving retail media networks into dynamic agent-driven ecosystems. Read Article ›
Donatos Pizza, led by CEO Kevin King, is redefining mid-sized pizza chains through AI and robotics. Its partnership with Appetronix created the first fully autonomous robot-run pizzeria, while collaboration with Revmo introduced a voice-ordering AI achieving 99.9% accuracy. These innovations enhance efficiency, guest experience, and scalable growth across 450 locations. Read Article ›
At MURTEC 2026, Red Robin’s VP and Head of Technology Deena DePhilips detailed the brand’s partnership with OpenAI and its company-wide AI adoption strategy. She highlighted initiatives like AI Office Hours and internal AI Summits driving innovation, while emphasizing change management as essential to avoid “professional extinction.” Read Article ›
Newell Brands is using CommerceIQ’s AI agents to automate PDP compliance and optimization across SEO, AEO and GEO, delivering a 40x time savings after building a custom agent in under 80 days. The partnership also adds AI agents for sales, shelf and media, while peers Coty (generative asset optimization) and Brown-Forman use AI to optimize PDP content and visual engagement as more consumers rely on AI for product discovery. Read Article ›
Bamboo Rose expanded its partnership with Australian footwear brand R.M.Williams, which is live on the Bamboo Rose Plan (part of the TotalPLM™ platform). Using Item Planning and progressing toward Merchandise Financial Planning, R.M.Williams is enhancing connected, data-driven planning for its Made-in-Australia boots and other product ranges. Read Article ›
Co-op is investing £1.5 million to replace its home delivery fleet with over 50 new Toyota Proace City EV vans, supporting rural deliveries and cutting emissions. The move aligns with its carbon reduction goals and online expansion, following its recent partnership with Just Eat offering member discounts on 150 products. Read Article ›
Do it Best and True Value launched the 2026 Spring Market in Denver, highlighting progress in integration and innovation. CEO Dan Starr emphasized supporting independent retailers. The group unveiled its Retail Pulse data platform and showcased tech partnerships with Adobe, Microsoft, and Oracle, plus a new e-commerce platform driving 38% sales growth. Read Article ›