Hard Data.
Smart Decisions.
IHL Group is a global research and advisory firm for the retail and hospitality industries. Through our research and data services, we provide the technology insight that companies need to effectively compete in a global market.
OUR PRODUCTS
Research & Advisory
Executive advisory and in-depth analysis on Unified Commerce, Merchandising, Mobile, POS and more.
ClearSight AI
Executive advisor creating YOUR blueprint with your PRIORITIES to maximized your success implementing AI.
Data Services
Sophia customer intelligence system, trade show lists, lead generation and key IT decision makers.
IT Forecasts
We provide forecasts for over 300 categories of Hardware, Software, SaaS, and IT Services.
Whitepapers / Webinars
Providing a host of free whitepapers and webinars to help key decision makers stay informed.
MEET OUR TEAM OF
Experienced Analysts
Our associates and advisors have over 100 years combined years of retail technology experience. Our associates have worked as product managers, sales representatives and executives in the retail market.
ANALYST CORNER
- The Brutal Reality of Retail AI Economics
Remember when retail tech projects were fairly linear? You’d spend months or years selecting a new POS system, then years more implementing it. Those days are gone. The AI revolution… Read more: The Brutal Reality of Retail AI Economics - The Hidden Enemy: Unmasking and Combating the Growing Threat of Retail Return Fraud
When we talk about the retail returns crisis, we’re often focused on legitimate returns—the sizing issues, product dissatisfaction, or simple buyer’s remorse. But lurking within those growing return rates is… Read more: The Hidden Enemy: Unmasking and Combating the Growing Threat of Retail Return Fraud - OnDemand – Retailers Doubling Down on Returns
In this research we discuss the current environment around returns, an epidemic like theft which has only grown in recent years. We review the latest impacts on the bottom line… Read more: OnDemand – Retailers Doubling Down on Returns - Mexico POS Terminal Market – 2025
Mexico POS Terminal Market Mexico’s POS Terminal Market A Growing Retail Technology Landscape with Urban/Rural Divide Retail sales in Mexico are dominated by major chains like Walmart de México (over… Read more: Mexico POS Terminal Market – 2025