Zara, under INDITEX, leverages AI to streamline operations and enhance customer experiences. Collaborations include Jetlore for consumer behavior mapping, Tyco for inventory visibility via RFID microchips, and Intel with Fetch Robotics for stock optimization. AI robots also power Zara’s BOPIS system, boosting efficiency, satisfaction, and profitability. Read Article ›
The Save Mart Companies partnered with Amazon to launch return kiosks across 140 Save Mart, Lucky, and FoodMaxx stores in California and Western Nevada, expanding chainwide by February 2026. The kiosks enable label- and box-free Amazon returns, with a $5 in-store discount incentive for participating customers. Read Article ›
Sierra has partnered with online fashion retailer Asos to deploy AI customer service agents that enhance its customer experience across channels. Sierra, founded by former Salesforce co-CEO Bret Taylor, recently raised $350 million at a $10 billion valuation, led by Greenoaks, to scale these agents used for tasks from refinancing to tech support. Read Article ›
Tractor Supply, ranked No. 1 large company on Computerworld’s 2026 Best Places to Work in IT list, drives innovation through training, hackathons, and AI adoption. Its IT team uses OpenAI’s ChatGPT Enterprise to build custom GPT tools like Cloud Cost Optimizer and Emergency Community Response, cutting cloud costs by 20%. Read Article ›
Buddy’s bar-b-q partnered with COMO to launch a loyalty app and omnichannel messaging that boosts customer engagement across mobile ordering, SMS, and email. The program drives rewards-based visits, streamlined pickup, and tailored promotions for East Tennessee guests. Read Article ›
Currys has partnered with Stripe to install thousands of Stripe payment terminals across nearly 300 UK and Ireland stores, enhancing its store transformation program. The retailer also teamed with Pennies to enable micro-donations via Stripe terminals, integrating charitable giving with AI-assisted shopping and next-gen payment innovation. Read Article ›
Deliverect launched its AI Agent Library, built with n8n, to automate restaurant operations through plug-and-play AI agents. Piloted by KFC Netherlands, the tool delivered a 118% sales uplift via a fully automated promotion. The library connects to POS, CRM, and marketing data for real-time optimization and scalable deployment. Read Article ›
Rossmann is expanding into Switzerland with longtime partner Diebold Nixdorf providing managed services via its eServices portal plus self-checkout and POS systems, leveraging a German store IT blueprint that already supports 2,350 locations and now underpins future European growth. Read Article ›
Decathlon uses RAIN RFID technology to digitize and streamline its global supply chain across 1,817 stores in 79 countries. Every product carries a GS1-standard RAIN RFID tag, enabling real-time tracking, seamless checkout, counterfeit prevention, and sustainability initiatives while enhancing logistics, customer experiences, and inventory transparency. Read Article ›
Mars Wrigley partnered with EPAM and Google Cloud to measure in-flight media effectiveness using the Google Cloud Cortex Framework. By integrating retailer sales and media data in BigQuery and applying BQML tools, Mars Wrigley gained real-time insights into incremental sales lift, enabling agile audience testing and optimized ad spending. Read Article ›