Analyst Corner

Category: Retail

Decoding New Grocery Shopper Behaviors

August 20, 2020 1pm EST

 

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Replay: The Coming Retail Returns Tsunami

Entering 2020, the retail world was already dealing with tremendous growth in merchandise returns, with fraud and overall costs to the retailer increasing at an exponential rate due to online sales being returned to stores. In 2015 the total value of merchandise returns was estimated at $643 billion globally. By […]

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US Retail Recovery Forecast

A great deal of discussion has been had about the recovery curve to be expected in retail and hospitality. Will it be a V curve, an L shape or a NIKE Swoosh?  Truth be told, you can make it look like whatever you want it to be to fit your […]

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The Coming Retail Returns Tsunami

When pundits talk about pent-up demand in retail, rarely do the discuss perhaps the greatest pent up demand coming for retailers: Returns.  Returns have always been a cumbersome process for most retailers with different challenges for different merchandise.  Local laws as well as company infrastructure provides a complex operation in […]

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Replay: How Stimulus Plans Will Impact Retail Recovery

How do the US C.A.R.E.S Act stimulus programs affect retail?  The answer might surprise you.  Get an update on retail/hospitality and how the stimulus plans, with delays and competing priorities, will unfortunately hasten the demise of many retailers.  Click the photo below to launch the webinar replay. Link to the slides […]

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COVID-19 FEAR vs Known Facts Known for USA

With all the panic that is out there, we thought it would be prudent to provide some perspective from  the data to give people a reference point.  A couple of notes.  First, this was based on data reported through Saturday.  Secondly, the figures associated here assume that the US cases […]

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Retail/Hospitality IT Spend and the Coronovirus Impact

While the world watches the physical and economic impact of the Coronavirus (COVID-19), at IHL we have reviewed and adjusted our IT forecast for retail and hospitality worldwide based on our expectations on the world economy. The economic fundamentals in most markets worldwide are strong outside of this impact. While […]

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Stores Don’t Matter? Not So Fast

All the mainstream press wants to say that stores are closing and stores don’t matter.  But according to a recent study by IHL and RIS News of over 300 retail brands, stores will be involved in 86% of all order fulfillment in 2020 through traditional bricks and mortar retailers.  Add […]

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Will the Traffic Lights Work this Black Friday?

You have the ads ready, the stores are staffed, the inventory has arrived and everything is in place for Black Friday.  I have often said that early morning of Black Friday is now THE best time to shop and when you get the best service as a consumer.  Why?  Because stores […]

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Beware of Retail’s Heresy

Often used as to discuss religion, at its core the word heresy is a “truth about something that is taken to an untruthful extreme.” History is rife with examples of a principle or discovery for one thing that was then extended to an area it was never meant to be […]

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