Every year IHL conducts a study to see which vendors have the most momentum in retail and hospitality for 2022. This year over this included 241 retail brands in North America, with 40% of them over $1b in sales annually. We asked the respondents to tell us who they are […]
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In the last two years we have seen a once-in-a-generation jump in IT spend. In fact, in our latest study showed that benchmarked IT spend grew as a percentage of revenue as much as 40% since the beginning of the pandemic. General Merchandise Retailers (GMS) reported that they plan to […]
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Without question, the COVID pandemic has changed consumer behavior worldwide. Some of the changes have abated, others have further accelerated. IHL Group completed a worldwide study of consumers in 21 different countries to understand what shopping behaviors have changed for good, which are fading out, and how the future of […]
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Retail is experiencing a once-in-a-generation increase in IT spend due to the impacts of COVID and the change in shopping journeys for consumers. Although consumers have come back to stores, the digital increase is here to stay. Retailers must get these transactions profitable. Add to this the ongoing labor challenges […]
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The proliferation of computing devices at the store, the increased use of computer vision, RFID, video analytics, self-service, mobile devices, and all other things IoT have pushed the limits of current retail infrastructure. Add to this a 750% growth in the use of microservices and retailers and hospitality establishments are racing to implement an edge-computing […]
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Worldwide, COVID-19 is having disastrous impacts on consumer spending. IHL’s current forecast for consumer spending is a reduction of $1.6t in sales worldwide, just under 10%. And it is the smaller retailers losing the most by far. But not all segments are doing poorly. While Specialty Stores and Departments Stores […]
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A great deal of discussion has been had about the recovery curve to be expected in retail and hospitality. Will it be a V curve, an L shape or a NIKE Swoosh? Truth be told, you can make it look like whatever you want it to be to fit your […]
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Retailers are racing to complete a variety of last mile fulfillment options. Few are doing it profitably, but this is the biggest area of transformation in all of retail for 2019-2020. Solutions around helping retailers to optimize these processes are in great demand. And there is a major difference between […]
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All the mainstream press wants to say that stores are closing and stores don’t matter. But according to a recent study by IHL and RIS News of over 300 retail brands, stores will be involved in 86% of all order fulfillment in 2020 through traditional bricks and mortar retailers. Add […]
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Often used as to discuss religion, at its core the word heresy is a “truth about something that is taken to an untruthful extreme.” History is rife with examples of a principle or discovery for one thing that was then extended to an area it was never meant to be […]
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