Top Vendors used by Retailers in 2022 Every year IHL conducts a study to see which vendors have the most momentum in retail and hospitality. Below are the top vendors in 2022. This year over this included 241 retail brands in North America, with 40% of them over $1b in […]
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Increase in Retail IT Spend In the last two years we have seen a once-in-a-generation increase in retail IT spend. During the pandemic, certain trends went on steroids. The most striking change was that consumers were forced to purchase almost everything online. And in a 3-month period, we saw the […]
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Post Pandemic Consumer Behavior Worldwide Without question, the COVID pandemic has caused new consumer behavior worldwide. Some of the changes have abated, others have further accelerated. IHL Group completed a worldwide study of consumers in 21 different countries to understand what shopping behaviors have changed for good, which are fading […]
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Retail is experiencing a once-in-a-generation increase in IT spend due to the impacts of COVID and the change in shopping journeys for consumers. Although consumers have come back to stores, the digital increase is here to stay. Retailers must get these transactions profitable. Add to this the ongoing labor challenges […]
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The average retailer spends 13% of their IT budget on security, but anywhere from 15-40% of that budget is taken up with just being PCI compliant…and let’s face it, that’s not real security. COVID has brought exponential increases to the number of IoT devices in stores, greatly expanding the attack […]
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The proliferation of computing devices at the store, the increased use of computer vision, RFID, video analytics, self-service, mobile devices, and all other things IoT have pushed the limits of current retail infrastructure. Add to this a 750% growth in the use of microservices and retailers and hospitality establishments are racing to implement an edge-computing […]
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