Analyst Corner

Category: IT Spend

Webinar – AI Impact on Loss Prevention Technologies

Thursday October 12th, 2pm ET



Retail’s Once-in-a-Generation Tech Reset

Retail is experiencing a once-in-a-generation increase in IT spend due to the impacts of COVID and the change in shopping journeys for consumers. Although consumers have come back to stores, the digital increase is here to stay. Retailers must get these transactions profitable. Add to this the ongoing labor challenges […]

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How Winning Retailers Differ on IT Spend

The COVID-19 pandemic ushered in a once in a generation increase in the percentage of revenue that retailers spend on IT. Where retailers had already been increasing IT spend over the past decade, from 2019 to 2022 that percentage of revenue has jumped a full percentage point as retailers were […]

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COVID-19’s $11.5b Impact on IT Spend

Worldwide, COVID-19 is having disastrous impacts on consumer spending.  IHL’s current forecast for consumer spending is a reduction of $1.6t in sales worldwide, just under 10%.  And it is the smaller retailers losing the most by far.  But not all segments are doing poorly.  While Specialty Stores and Departments Stores […]

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