In the last two years we have seen a once-in-a-generation jump in IT spend. In fact, in our latest study showed that benchmarked IT spend grew as a percentage of revenue as much as 40% since the beginning of the pandemic. General Merchandise Retailers (GMS) reported that they plan to […]
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Without question, the COVID pandemic has changed consumer behavior worldwide. Some of the changes have abated, others have further accelerated. IHL Group completed a worldwide study of consumers in 21 different countries to understand what shopping behaviors have changed for good, which are fading out, and how the future of […]
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If you do your research, you will see that most predictions on US holiday sales range between 7-9% increase which would be the highest increase in many, many years. In our opinion this is extremely bullish and based on estimated consumer demand for the holidays with very little consideration for […]
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You have the ads ready, the stores are staffed, the inventory has arrived and everything is in place for Black Friday. I have often said that early morning of Black Friday is now THE best time to shop and when you get the best service as a consumer. Why? Because stores […]
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