Increase in Retail IT Spend In the last two years we have seen a once-in-a-generation increase in retail IT spend. During the pandemic, certain trends went on steroids. The most striking change was that consumers were forced to purchase almost everything online. And in a 3-month period, we saw the […]
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Post Pandemic Consumer Behavior Worldwide Without question, the COVID pandemic has caused new consumer behavior worldwide. Some of the changes have abated, others have further accelerated. IHL Group completed a worldwide study of consumers in 21 different countries to understand what shopping behaviors have changed for good, which are fading […]
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If you do your research, you will see that most predictions on US holiday sales range between 7-9% increase which would be the highest increase in many, many years. In our opinion this is extremely bullish and based on estimated consumer demand for the holidays with very little consideration for […]
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You have the ads ready, the stores are staffed, the inventory has arrived and everything is in place for Black Friday. I have often said that early morning of Black Friday is now THE best time to shop and when you get the best service as a consumer. Why? Because stores […]
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