Analyst Corner

Replay: Retail’s New Normal

COVID-19 has radically changed retail. What is changed for good, what is temporary until there is a vaccine. This white paper talks about what has worked and what has not for retail.  Some segments saw rapid growth and tremendous out-of-stocks.  Others are struggling to survive due to government shutdowns and […]

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Replay: Retail Economic Update

As economies reopen, we are starting to get initial data on recoveries around the world and how deep the drop was when things were closed.  As well, what does this mean for technology.  We tackle these issues directly in this webinar. Click picture for the slides.  For complete replay, click […]

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Replay: The Coming Retail Returns Tsunami

Entering 2020, the retail world was already dealing with tremendous growth in merchandise returns, with fraud and overall costs to the retailer increasing at an exponential rate due to online sales being returned to stores. In 2015 the total value of merchandise returns was estimated at $643 billion globally. By […]

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US Retail Recovery Forecast

A great deal of discussion has been had about the recovery curve to be expected in retail and hospitality. Will it be a V curve, an L shape or a NIKE Swoosh?  Truth be told, you can make it look like whatever you want it to be to fit your […]

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The Coming Retail Returns Tsunami

When pundits talk about pent-up demand in retail, rarely do the discuss perhaps the greatest pent up demand coming for retailers: Returns.  Returns have always been a cumbersome process for most retailers with different challenges for different merchandise.  Local laws as well as company infrastructure provides a complex operation in […]

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