One of the frustrations in pushing back against the false Retail Apocalypse narrative are situations like Toys ‘R’ Us that people will point to and say – what about them? It’s pretty easy to find stories that fuel the narrative but looking just a bit under the hood you see […]
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This video update on First Light goes over the key takeaways from NRF 2018.
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Retailers are facing a radically changing consumer. The rise of online shopping is forcing retailers to not only update their technologies but the ways in which they engage their customers. Things like mobile ordering, Click and Collect, Buy online and Pickup in Store (BOPIS) are requiring new processes and more […]
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A week prior to Christmas (2017), I was invited to Amazon’s Seattle headquarters for a first-hand demo of the Amazon Go concept along with an opportunity to speak with Dilip Kumar. Dilip is Vice President of Technology at Amazon, with responsibility for both Amazon Books and Amazon Go stores. Prior […]
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The following is the replay of the webinar “Why Updated POS is Critical to Unified Commerce Success“. In this webinar we discuss how retail leaders are driving transformational changes in retail, the core systems required as foundations for that change and where mobile and cloud fits into the portfolio of solutions. […]
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This is a replay of the webinar “Debunking the Retail Apocalypse”. To review a recording of the webinar, click the picture below. To get the full research report, you can do so here. If you just want the slides for the session, you can get those at the link below […]
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If you have updated your iPhone or iPad you might not have realized this change to the way the Control Center handles WI-FI and Bluetooth settings. In previous OS releases, when you turned off these settings in the Control Center, it actually turned off the radios. But the change in […]
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Those retailers that are growing faster than 5% in the market not only have decoupled their IT Spending from a fixed figure on last year’s revenues, but are making key investments at a much higher rate in specific areas to extend their lead over average retailers. In this video we […]
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We’ve done the research. We looked at 30 categories of technologies in the area of Unified Commerce – from Store Systems, to Merchandising, to Marketing, to BI/Analytics to Infrastructure. Of those, we can see consistent increases in sales of retailers that have deployed 8 of these technologies vs those that […]
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NASHVILLE – August 30, 2017 – Retailers are opening 4,080 more stores in 2017 than they are closing and plan to open over 5,500 more in 2018, according to a new research report from IHL Group. The report, Debunking the Retail Apocalypse, was released today and is available here. The […]
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