IHL Group will be reprising our most successful study, “Debunking the Retail Apocalypse”. Our report last year saw 5x more downloads with greater worldwide news coverage, meaning more exposure for the Sponsors. In fact, we still average 10 downloads per day a year later! The new study, “Beyond the Retail […]
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In May of 2018 IHL conducted a consumer study around their experiences shopping in stores vs shopping online. The particular focus of the study reviewed the experiences around out-of-stocks while shopping at stores or Buying Online for Store Pickup. The data was broken down by those households who were Amazon Prime […]
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The following infographic is a bit more detail worldwide on the research profiled in the report Out-of-Stocks, Out of Luck
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Earlier this month I attended the Retail Innovation Conference. The weather is beautiful this time of year in NYC so I was also able to mix in some store tours and check off a bucket list item, running a 5k in Central Park! A big topic in retail today is […]
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One of the most common questions we get at IHL is who is winning among vendors in retail? Which vendors have momentum? And which vendors are retailers increasing business with the most? These questions not only come from vendors and competitors, but also investors, retailers and the press. The following […]
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One of the frustrations in pushing back against the false Retail Apocalypse narrative are situations like Toys ‘R’ Us that people will point to and say – what about them? It’s pretty easy to find stories that fuel the narrative but looking just a bit under the hood you see […]
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This video update on First Light goes over the key takeaways from NRF 2018.
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Retailers are facing a radically changing consumer. The rise of online shopping is forcing retailers to not only update their technologies but the ways in which they engage their customers. Things like mobile ordering, Click and Collect, Buy online and Pickup in Store (BOPIS) are requiring new processes and more […]
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A week prior to Christmas (2017), I was invited to Amazon’s Seattle headquarters for a first-hand demo of the Amazon Go concept along with an opportunity to speak with Dilip Kumar. Dilip is Vice President of Technology at Amazon, with responsibility for both Amazon Books and Amazon Go stores. Prior […]
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The following is the replay of the webinar “Why Updated POS is Critical to Unified Commerce Success“. In this webinar we discuss how retail leaders are driving transformational changes in retail, the core systems required as foundations for that change and where mobile and cloud fits into the portfolio of solutions. […]
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