In the early morning hours of March 3rd, tornadoes ravaged parts of Missouri, West and North Nashville and then through Middle TN for another 60-70 miles. Words are simply inadequate to explain it because the damage is simply beyond comprehension as story after story of survival. At the same time […]
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While the world watches the physical and economic impact of the Coronavirus (COVID-19), at IHL we have reviewed and adjusted our IT forecast for retail and hospitality worldwide based on our expectations on the world economy. The economic fundamentals in most markets worldwide are strong outside of this impact. While […]
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Retailers are racing to complete a variety of last mile fulfillment options. Few are doing it profitably, but this is the biggest area of transformation in all of retail for 2019-2020. Solutions around helping retailers to optimize these processes are in great demand. And there is a major difference between […]
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All the mainstream press wants to say that stores are closing and stores don’t matter. But according to a recent study by IHL and RIS News of over 300 retail brands, stores will be involved in 86% of all order fulfillment in 2020 through traditional bricks and mortar retailers. Add […]
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When it comes to the deployment of Artificial Intelligence and Machine Learning in retail and hospitality, the question is not if they are doing it, but where and how fast they are adopting the technology. Now a couple of things. First, as we shared in our free white paper AI/ML […]
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IHL researched over 300 North America Retail Brands as part of our Retail Competitive Leaders Study and asked them which of 30 top vendors they would be increasing their business with the most and by how much in 2020. The results were clear: the largest vendors are taking an even […]
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Location-based Analytics is the most widely adopted of emerging technologies among North American Retailers within 2 years, but it is not the fastest growing. More than any other time in the 17+ years we have been doing our annual study with RIS News, retailers are rapidly deploying emerging technologies at […]
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Smart retailers are re-investing in technology for their stores at a massive rate according to the latest research from IHL Group called “Rise of the Digital Store – How Digital Orders Are Transforming Store Operations” released today. Leading the way is the adoption of Microservices Architecture design which is expected to grow in […]
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Retail sales so far are up significantly for the holidays with Black Friday and Cyber Week sales breaking records. This is a replay of the webinar. Holiday Halftime Update. Click the photo to watch the replay. Download the webinar slides here. Like this post? Never miss an IHL Research Briefing […]
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Curious how the holiday shopping season is progressing? Wondering what you did right and what you could improve on? Wondering the key strategies your competitors are utilizing this holiday season? Would you like to know the most financially impactful customer journeys and the complexity level to implement support for them? […]
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