Top Things You Missed IN Retail

Leading CPG supply chain partner transitions from manual spreadsheets to advanced analytics for improved stock optimization and customer forecasting

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IHG Hotels & Resorts, Sonesta International Hotels, Mandarin Oriental Hotel Group, Valtech, Marriott Digital Services, and RealTime Reservation are this year’s winners.

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REMA 1000 has migrated SymphonyAI store mobility, store operations, demand forecasting, and space planning and automation to SymphonyAI’s hosted cloud-based platform.

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Today, Google Cloud and The Estée Lauder Companies Inc. announced an expansion of their strategic partnership to pioneer new uses of generative AI across ELC's brand sites as part of its mission to transform the luxury digital experience.

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The regional food, fuel and pharmacy retailer, which in September 2023 rolled out “closed loop” reporting for Leap Media Group, its internally-developed retail media network that taps into the retailer’s myPerks loyalty platform, will include Chicory’s Contextual Recipe Targeting advertising solution in the Leap portfolio.

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The specialty party supply and novelty retailer is deploying the CBX suite from supply chain management solution provider TradeBeyond in an effort to improve operational efficiency across inventory management, end-to-end merchandising, and vendor compliance.

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Amazon has implemented a new artificial intelligence (AI)-based technology that, it claims, can spot even the smallest anomalies in delivery vans, from tyre deformities and undercarriage wear to bent or warped body pieces, before they become on-road problems.

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Associated Grocers has selected Pricer's partner JRTech Solutions to supply members with the former’s in-store automation and communication solution and the latest generation of fully graphic Pricer electronic shelf labels (ESLs).

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Konzum, a Croatian supermarket chain, has opened its first SMART store in Southeast Europe with AiFi’s AI powered autonomous store technology.

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Fashion retailer Mr Price Group has deployed Oracle Retail Merchandising Cloud Services.

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Scandic Hotels Group is implementing the cloud-based IT solution Oracle Hospitality OPERA Cloud platform.

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Timberland has launched over 250 products for virtual try-on powered by Vyking across its EMEA platforms.

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BP will bring Tesla’s ultra-fast electric vehicle (EV) chargers to convenience stores across its portfolio.

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The beauty giant is partnering with smart vending machine provider SOS to place interactive kiosks in select Ulta Beauty store locations across 10 cities in New York, Massachusetts, Florida, California and Texas.

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Equestrian brand, LeMieux, has launched a digital outfit builder. The tool allows customers to try on an outfit for both horse and rider, using 3D renders of the AW23 product.

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A seamless omnichannel experience can help brands and retailers better serve customer needs anytime and anywhere. This is important as today’s consumers are looking for an elevated retail experience wherever they decide to shop.

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Procter & Gamble (P&G) is placing big bets on artificial intelligence, looking to scale the technology across enterprise-wide efforts like product and package innovation, media planning and buying, distribution and retail activities, manufacturing, and back-office operations.

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Stop & Shop Supermarket Co. has installed coupon kiosks called Savings Stations at select stores where shoppers can activate and load coupons onto loyalty cards in seconds.

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Price Chopper/Market 32 is making moves to stave off food waste by strengthening its partnership with fresh grocery platform Invafresh.

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The e-tailer, which recently made Amazon Transparency, its product serialization solution designed to prevent counterfeits from being sold on its site, interoperable with brands’ own product serialization systems, is enlisting major tech and retail industry players to combat counterfeit sales on its site.

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Sonny’s BBQ has launched Flybuy and Koala technology across all of its locations to help improve the guest’s off-premise experience. The move marks another important milestone in the brand’s evolution, on top of last year's decision to optimize its restaurant prototype and invest in new technology to accommodate for changing customer preferences.

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Generative AI marks a significant technological shift. Like the internet or the mobile phone, its potential impact on individual and business productivity is extraordinary. Indeed, 82% of organizations considering or currently using generative AI believe it will either significantly change or transform their industry (Google Cloud Gen AI Benchmarking Study, July 2023).

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The Home Depot Inc. is leveraging its Sidekick store associate app to ensure holiday shoppers can find the products they want, when they want them.

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Sweden-based Sitoo has rolled out out its first major US customer, sports merchandise retailer Rally House.

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Colgate-Palmolive is bringing high tech to its new Hill’s Pet Nutrition manufacturing plant as it seeks to overcome the capacity constraints dogging its growth ambitions.

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In a recent address by Wim Blaauw, Chief Digital Officer, INGKA Group, at the World Retail Congress, we gained insight into the group's commitment to human-centric automation, reshaping the customer experience, and ensuring a better everyday life for all.

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The global furniture retailer will automate its forecasting and replenishment and gain visibility across their supply chain in order to support their corporate growth plans

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Macy’s has launched mstylelab, a new engagement platform that, according to a press release, “journeys into the future of fashion merging the physical and digital realms to create cutting-edge experiences”.

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The pledge follows an AI summit in July sponsored by the Biden-Harris Administration, where leading AI companies voluntarily committed to responsible management of the emerging technology.

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Schnuck Markets, Inc. is shoring up its produce supply chain through a new partnership with cloud-based software company Procurant.

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BMW Group is dipping its toe in the water with direct-to-consumer (D2C) sales, beginning with its Mini brand, as the auto industry increasingly integrates eCommerce.

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Caleres is deploying the Bluecore shopper identification and customer movement solution across its brand portfolio in an effort to help identify, personalize and orchestrate automated marketing across the customer lifestyle.

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Piloting cutting-edge generative AI takeout windows in Ohio helps the fast-food leader free workers to focus on customer experience.

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RevolutionParts is adding the Walmart white-label GoLocal “delivery-as-a-service” platform to its suite of delivery options known as “RP Shipping.” Automotive parts buyers and sellers can order products online via the RevolutionParts platform, including original equipment manufacturer replacement parts, and select same-day delivery at checkout.

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Amazon is testing a capability that lets shoppers request, view and manage their friends’ feedback on products within its consumer app.

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Diamonds Direct, a luxury jewellery company in the United States, has launched on the BigCommerce platform.

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Titan Eye+, an eyewear retailer in India, has introduced an interactive kiosk featuring a video of actor Ayushmann Khurrana promoting the company's products at the Phoenix Mall in Mumbai.

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Maybelline New York worked with XR company Ffface.me to promote its new Falsies Surreal mascara on a building-scale AR mirror in Ukraine.

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Rokt has partnered with Six Flags Entertainment Corporation with the aim of offering more relevant experiences to the company's customers.

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