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The online giant is currently making the feature, called Amazon Interests, available to a small subset of U.S. customers in its U.S. iOS and Android app and mobile website, with plans to roll it out to all U.S. customers in the coming months.
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As POS Disperses Around the Store, Cloud and Edge Computing Gain Prominence
From www.retailtouchpoints.com »
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The basic service that a point-of-sale (POS) device provides — checking out customers — is essential to any retailer’s functioning. However, the POS itself — the software, connections to other retail systems and the increasingly varied hardware — has become a less prominent part of the merchant’s tech stack.
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EG On The Move and Coborn's leverage data to optimize strategies, improve market positioning and more.
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Malabar Gold & Diamonds Collaborates with Accenture to Accelerate AI-Driven Business Reinvention
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Malabar Gold & Diamonds is collaborating with Accenture to accelerate its technology reinvention through an AI-powered, cloud enabled digital core.
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The company partnered with Syndigo to use its product experiment management (PXM) tools to reduce the time it takes to find key product information from days to minutes under a single source of truth data platform.
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The discount giant began collaborating with immersive video technology provider Eko in 2018 to offer the Walmart Toy Lab, which enables kids to virtually test holiday toy releases from their tablet or computer.
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Alo Yoga deploys invent.ai for AI-powered inventory decision making
From www.retailcustomerexperience.com »
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Alo Yoga, a luxury activewear brand, is deploying invent.ai, a global retail planning solution, to achieve faster product launches and better inventory accuracy.
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Boardriders teams with NewStore to advance digital strategy with launch of Quiksilver shopping app
From retailtechinnovationhub.com »
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Unified commerce platform, NewStore, and Boardriders, an action sports and lifestyle company, have announced the launch of a Quiksilver shopping app.
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The Brazilian supermarket chain begins to use AI-driven forecasting and replenishment solutions to enhance efficiency and reduce waste, supporting its growth
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Marriott International, Inc. announced it has entered into a strategic agreement with technology company PathSpot Technologies, Inc., the creator of a real-time hygiene management and digital kitchen system that protects against the threat and spread of illness with a handwashing validation system and equipment monitoring technology.
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The coffee chain is hiring the team behind Empower Delivery, the software company founded by Starbucks’ new chief development officer, Meredith Sandland.
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Amazon is testing shopping, health assistants as it pushes deeper into generative AI
From www.cnbc.com »
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One feature, called Interests AI, prompts users to enter conversational search queries, and another tool is a chatbot focused on health and wellness.
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Amazon launched an AI agent on Monday (March 31) that can use a web browser to do things like shop for products and services on behalf of users. It can even place the order for you.
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C-brand taps Paytronix for loyalty program, personal messaging
From www.retailcustomerexperience.com »
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Quality Oil Company is partnering with Paytronix to launch Paytronix's guest engagement suite of solutions across 138 retail locations.
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Verizon launched an entirely new customer experience organization designed to address customer pain points and go beyond expectations, leveraged AI to build a whole new level of service and responsiveness - and that’s just the tip of the iceberg.
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AiFi has announced a partnership with Primm Valley Resorts to power the Star of the Desert Arena’s first cashierless store, Swipe & Go, in the Buffalo Bill's Resort & Casino.
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The companies partnered on the creation and deployment of a new order and delivery addition to Twice Daily's app and loyalty program.
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Inovretail, Uber Direct, and Flower Station have teamed up to assist Londoners in sending gifts, regardless of the occasion.
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Big Chicken is taking its full-court press to the digital space through a partnership with Figure 8, a digital transformation agency that has overhauled Big Chicken's onboarding process for digital channels at all existing locations.
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Petco is working to enhance the omnichannel capabilities and digital experience it offers customers as part of “Phase 2” of its effort to reinvent its brand and position itself to regain market share.
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FedEx Launches Returns Service with 3,000 Dropoff Locations
From www.retailtouchpoints.com »
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FedEx has introduced FedEx Easy Returns, a box- and label-free returns solution supported by approximately 3,000 brick-and-mortar dropoff locations that include FedEx Office and Kohl’s stores.
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Freedom Furniture taps Cove to boost product discovery in omnichannel shopping
From www.retailcustomerexperience.com »
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Freedom Furniture, an Australian and New Zealand retailer, has deployed Coveo's AI Platform across 60 stores to improve product discovery during the omnichannel shopping experience.
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At MURTEC 2025 Experience Matters, SoundHound AI demonstrated how Burger King UK is leveraging its AI in their drive-thrus.
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Papa John's International wants to inject artificial intelligence technology into how its customers order pizza through an expanded partnership with Google Cloud, the chain said on Thursday.
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A new fully automated, 24/7 S.Mart store from SAP and Aramark opened yesterday, after four months in development, at the former’s campus in Walldorf, Germany.
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The discount giant is deploying custom-built solutions on the Cropin generative AI-equipped agricultural intelligence platform to improve the accuracy of efforts to forecast yield, monitor crop health and predict seasonal transitions of fresh produce across its U.S. and South American markets.
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The retailer will utilize goHappy's advanced solutions like surveys and turnover analytics to further boost engagement and reduce turnover.
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In the faddish IT industry, new technologies often fail to live up to early hype and struggle to find a “killer” use case.
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Best Buy Launches Automated Solution for Social Advertising Partners
From www.retailtouchpoints.com »
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Best Buy Ads, the retail media network operated by the electronics retailer, has unveiled a new solution for social advertising partners. Social+ is designed to help brand and agency partners effectively reach Best Buy’s first-party audience and deliver higher performance metrics across social campaigns.
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Century 21 NYC has gone live on the cloud-based Jesta I.S. merchandising ERP platform, as well as the Jesta I.S. mobile store inventory management, financials and analytics solutions. The retailer initiated the project in May 2024.
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This month, ChatGPT unveiled a new image generator as part of its 4o model that is a lot better at generating text inside images.
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In an interview with WWD, Daniel Ervér discussed the Swedish retailer’s upcoming music festival in Los Angeles, first stores in Brazil, and plans to digitally clone models.
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The “Costco Effect” is having a domino-like impact on the world of retail, forcing giants to rethink strategies in the face of tariffs, supplier pressures, and skittish consumer loyalty.
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UPS is debuting a tool to help online shoppers view the added cost of tariffs. UPS Global Checkout is designed to ease international trade as a trade war between the United States and other nations complicates eCommerce shipping.
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Waffle House is now offering “Late Night Delivery” at select locations through Dispatch from Olo, a restaurant technology provider.
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Domino’s announced Wednesday plans to partner with DoorDash, further solidifying its commitment to the third-party delivery channel.
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Senior data engineers at jewellery brand Pandora explain how the firm is using AI and data analytics to personalise customer experiences, optimise operations, and drive business growth
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Lipton Teas and Infusions is elevating its workforce payroll, optimizing payments for operations that span 160 countries and include more than 130 payout currencies.
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Morrisons taps YOOBIC tech to power task management and communications across UK store estate
From retailtechinnovationhub.com »
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YOOBIC has been selected by Morrisons to power task management and communication across all the UK grocery giant’s stores nationwide for its employees.
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Leading Finnish beverage group to improve planning efficiency and profitability with unified, AI-driven solution from RELEX
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Dvendio, an omnichannel advertising management platform, announced the extension of its partnership with Albertsons Media Collective, the retail media arm for Albertsons.
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With 52 million impressions in a single day, Wendy’s Sponsored Snap proved that authentic, conversational marketing could be the next big thing.
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The hyper-lean operations are made possible through an ideal tech stack of cutting-edge technology partners which include Like Magic, Häfele and IMS connect.
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The company expects public opinion to be divided on its plan to use “digital twins” of real models in AI-generated imagery. But the best way to protect models’ jobs and rights in the age of AI, it says, is to bring them into the process.
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Instacart unveiled three new features that it said will increase the chances its customers will get the items they order.
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Morrisons is rolling out its loyalty scheme savings to Deliveroo, which will be the first delivery app to integrate ‘Morrisons More’ into its platform.
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Southeastern Grocers LLC has teamed with payment company Forage to enable SNAP EBT recipients in Alabama, Florida, Georgia, Louisiana and Mississippi to conveniently order groceries for delivery from local Harveys and Winn-Dixie locations via San Francisco-based technology platform DoorDash.
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Very launches new Beauty Hub as part of major cloud-based Skyscape system deployment
From retailtechinnovationhub.com »
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Digital retailer, Very, which is operated by The Very Group, has unveiled its new Beauty Inspiration Hub, a collection of educational and aspirational blog style content for its customers.
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Behind the scenes, the experience is now propelled by a high-tech system designed to increase efficiency at the state’s oldest ski area. And while small, independent resorts can’t compete on infrastructure or buying power with conglomerates like Vail at least one entrepreneur is betting technology will be “a really great equalizer.”
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Chadstone is delighted to reveal the tenancy mix and opening date of the centre’s much-anticipated fresh food precinct, The Market Pavilion.
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Omnichannel tech and electrical retailer Currys is implementing a range of new store technologies and safety programmes, which represent its largest ever investment programme in this space, alongside a Safety Week for store colleagues across the UK.
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Canadian independent grocer Freson Bros. has chosen Mercatus, a provider of digital engagement and commerce solutions for regional and independent grocers, on a cutting-edge online ordering platform for fresh food and prepared meals.
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The apparel brand will join a growing roster of retailers using their brick-and-mortar footprints to fulfill e-commerce orders.
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Albertsons Media Collective has extended its partnership with omnichannel advertising management platform ADvendio.
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FAT Brands Inc. announced it is officially accepting Bitcoin for franchisee royalty payments.
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International Textile selects RISE with SAP to modernise operations, drive efficiency
From www.nation.com.pk »
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SAP continues to revolutionise operations for International Textile Limited (ITL), one of Pakistan’s largest towel manufacturers and exporters.
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Mondelez Marries CTV With QR Codes for Integrated Nabisco Campaign
From consumergoods.com »
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To attract new customers and streamline the path to purchase, Mondelez sought a solution that could seamlessly integrate advertising with e-commerce functionality, according to a media release.
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Petco Health and Wellness Company Inc. is entering a new partnership with the online delivery subsidiary of Uber.
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