Retail Reality Check

The new multi-brand storefront enables customers to access some of the most sought-after brands in luxury fashion and beauty in Amazon’s store.

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Following the launch of LS Eleven Media Services’ latest retail media proposition, Asda Access, in January this year, this has now been extended to include offsite (Meta), onsite (Asda.com) and D2C owned channels including email marketing and Asda Rewards.

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Palantir uses digital twins to unify fragmented data sources from retail operations at Wendy’s and Walgreens, giving the companies with real-time visibility and AI-driven decision making.

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Using Zebra Technologies’ scheduling and task management software, Currys was able to give its frontline workers more time to spend on customer service, improve workload distribution and implement certifications for job roles.

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Aptos announced today that Road Runner Sports has selected Aptos ONE, a modern and mobile-first POS platform. The technology deployment will extend across Road Runner Sports’ 50+ retail stores in the United States.

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New York fashion label Sandy Liang will leverage Cart.com’s omnichannel capabilities to support its DTC, freight, and international orders as well as scaling wholesale fulfillment needs

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Skechers has deployed Luna, an AI powered retail assistant created by We Are Social, at its new store in Punggol Coast Mall, Singapore.

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A new era in the habits of the faithful has begun with the first official integration of a POS system into a church donation box.

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Freddy’s Frozen Custard & Steakburgers has begun testing the cutting-edge RoboFry X4, a fully automated fry cooking system developed by Charter House Innovations.

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The office products giant has deployed the Manhattan Associates Active WM warehouse management platform at nine of its U.S.-based business-to-business fulfillment centers in the past 18 months.

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Beginning Monday, May 5, 2025, the online floral gift retailer is delivering floral arrangements and gifts via the Uber Eats subsidiary of Uber.

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Carrefour Belgium has picked StrongPoint’s Order Picking solution for in-store fulfilment. Deployment is expected to begin and be completed in 2025.

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Circus SE, a specialist in AI software and robotics for the food service industry, has announced an exclusive pilot partnership with REWE Markt, West Regional Branch.

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Printemps is one of the oldest department stores in the world, yet most Americans have never heard the name, much less know how to pronounce it. That all changed in March when the French luxury retail chain opened its first U.S. location in Manhattan’s financial district.

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"We like to have a connection with our customers. Shopify POS allows us to sell online, in-store, and at expos using just one system. We just show up to an expo and start selling." Ryzon

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Julian Bowen has announced a partnership with Slimstock. The UK furniture wholesaler is a supply chain partner to retailers, with customers including Next and Dunelm.

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Lowe’s is a Fortune 50 home improvement company serving approximately 16 million customer transactions a week in the U.S. We spoke with Chandhu Nair about AI’s importance to Lowe’s, building AI fluency for employees, and its practical impact on the company’s day-to-day operations.

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THG Fulfil, a fulfilment and courier management solution from THG Ingenuity, has announced the implementation of the Pio P100, a warehouse automation system created by Autostore, in its Manchester facility.

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At Ahold Delhaize USA, artificial intelligence is helping to optimize inventory management, elevating consumer experiences through increased accuracy in e-commerce and buy-online, pickup-in-store transactions.

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Amazon has debuted Vulcan, the company's first robot featuring a sense of touch. The robot aims to make Amazon workers' jobs easier and safer while processing orders.

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Retailers in April 2025 focused technology efforts in areas including, virtual reality-aided design, enterprise cloud, and robotic fulfillment.

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Sam’s Club is expanding its retail media network, Member Access Platform (MAP), to include more data tools for mobile, onsite, offsite and in-club solutions that enable brands to reach customers.

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The Covid-19 pandemic showed just how vulnerable global supply chains are. Climate shocks could pose an even greater risk.

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Designed to make shopping faster, easier and more connected, the Cypress supercenter features reimagined layouts, expanded services and in-store technology.

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Chuck E. Cheese, the world’s leading family entertainment fun center, announced the official launch of its CEC Media Network, one of the largest family-friendly, digital out-of-home (DOOH) networks in the United States.

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A new discount retailer has joined the Uber Eats platform. More than 5,000 Family Dollar locations are now live on Uber Eats across the United States.

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FourKites and Chorus have formed a strategic partnership intended to provide enterprises with enhanced supply chain visibility and digital inventory management.

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Flynn Group, which operates more than 460 franchise Applebee’s locations nationwide, is rolling out purpose-built, tailored Ziosk zMini tablets equipped with the tech vendor's DigiSite Smart Table technology.

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Online fashion retailer Oh Polly has announced a new feature that lets customers haggle for lower prices with an AI chatbot named Nibble.

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The social network is introducing a set of new visual search features that allows users to further interact with image pins for women’s fashion content across the U.S., Canada and the U.K., and will expand to more categories and countries over time.

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Wingstop Inc. is set to roll out its Smart Kitchen this year after testing it in nearly 200 restaurants, company executives said Wednesday.

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The platform offers businesses, K-12 schools, local government and community organizations, and residential programs of all sizes a seamless way to order essential food and break room supplies, as well as cleaning and paper products.

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eBay is equipping customers with agentic AI capabilities to help personalize and streamline their shopping experience.

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L’Oreal is utilizing the AI-based Appier Ad Cloud and Personalization Cloud solutions and partnering with media services provider Omnicom Media Group to strategically identify and engage high-value customer segments.

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SAP announced that REWE Group has chosen the RISE with SAP journey to migrate its IT infrastructure to a cloud-based platform and modernize its IT processes across finance, accounting and human resources.

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Sam Altman’s digital identity effort World made its official U.S. launch.

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A new proprietary solution is combining AI and in-house data to speed up product development and get new items on shelves faster.

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Inmar Intelligence replaces Neptune Retail Solutions as the company's digital coupon provider and all five of its brand are live on the platform, according to a press release.

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The online giant plans to launch an AWS infrastructure region in Chile by the end of 2026. The new AWS South America (Chile) region will support users including developers, startups, entrepreneurs, and enterprises across various industries; as well as education, government and nonprofit organizations, in running applications.

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Kyndryl has opened an AI Innovation Lab in Liverpool at the Royal Liver Building. The goal is to grow the team and create up to 1,000 software engineering and AI related roles within three years.

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The warehouse club retailer is expanding the capabilities of its Sam’s Club Member Access Platform (MAP) retail media network to use first-party data to create personalized experiences through an offering called MAP’s Omni Experiences.

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Three of the world’s largest payment companies, Visa, Mastercard and PayPal, are racing into the next frontier in digital commerce: agentic AI. All three announced recently they were deploying agentic commerce, a fast-emerging trend in which AI agents not only assist consumers with shopping but also complete transactions on their behalf.

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Zara has developed an elevated, tech-enabled retail experience which on Thursday made its U.S. debut at The Shops & Restaurants at Hudson Yards.

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Lowe’s Companies Inc. is introducing Mylow Companion, an AI-enabled employee app developed in partnership with Open AI, developer of the ChatGPT generative AI model.

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New Look has onboarded its core supplier base to TrusTrace, a platform for supply chain traceability and compliance data management.

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Retail giant Target has limited self-checkout to customers with 10 items or less, but denies claims the move is due to theft. Like several other retail stores, the Minneapolis store has been hit with huge losses due to shoplifting, but says the checkout change is all about helping customers get in and out smoothly.

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The discount giant has partnered with 3D concrete printing company Alquist 3D and general contractor FMGI to complete construction of its second freestanding, 3D-printed store addition.

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