Top Things You Missed IN Retail

Fossil Group is using NewStore’s technology globally across its Fossil, Fossil Outlet, and Watch Station stores.

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Grazzy, the digital tipping platform driving higher earnings for hotel workers, has been named a preferred technology provider by Hyatt Hotels.

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IHL Sees Potential for $7.5 Billion in AI-Driven Business Gains Through 2029 — Will Macy's new CMO Take This On?

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Marriott International went live with CXone in March 2023, updating its legacy CX platform that had grown increasingly static, fragile and costly.

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Friendly Express Inc. is adding an extension of the Standard AI Vision platform to address loss, inventory management and other retail operational challenges.

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Bartels-Langness, aka Bela, an owner managed German grocery retailer and wholesaler, has chosen to work with RELEX Solutions.

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Philz Coffee turned to Specific Gravity, a solution founded by three former Crumbs Bake Shop executives to help multi-unit hospitality and retail brands manage and optimize their technology.

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The apparel and accessories retailer is partnering with Synchrony on a digital-first, private label credit card program and together with Mastercard, the companies will launch a co-branded credit card designed for J.Crew and J.Crew Factory customers in the first half of 2024.

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The online retailer's latest AI innovation is a tool called Decorify that lets consumers upload an image of their home space and use the tool to reimagine in different styles.

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All Walmart Canada home office associates are getting a generative artificial intelligence (AI)- based personal assistant.

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Walmart is set to launch its first-ever shoppable video series on three popular social media platforms.

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IRIS has been chosen by Mandarin Oriental, Costa Navarino to provide a digital F&B ordering and guest directory platform for their guests.

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The watch and accessories brand is replacing a legacy fixed POS solution with the cloud-basedNewStore mPOS mobile POS platform in hundreds of its Fossil, Fossil Outlet and Watch Station locations across 19 countries.

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NCR Atleos Corporation today announced that Asda Stores Limited (ASDA), a leading U.K.-based retailer, has selected Atleos as its ATM network partner to provide its shoppers with easy, secure access to cash services.

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The apparel retailer is implementing AI and ML technology from Metrical in an effort to convert more e-commerce customers by predicting online shopper behavior with its new intelligent solutions.

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Forest Produce, a supplier of specialist ingredients and chef’s essentials, has rolled out logistics planning, route optimisation and electronic proof of delivery software from Podfather.

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B&M, has selected TPP Retail as its partner to drive operational efficiency across its 700+ UK stores with the implementation of Retail IQ.

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Kwik Trip Inc. will be introducing self-checkout stations to its newest locations throughout Wisconsin.

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In an effort to bridge the gap between digital ordering and back-of-house operations, the burger chain teamed with Curbit, a restaurant software company, to utilize its AI-driven dynamic throttling technology in 129 company-owned locations.

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Best Buy is the first national consumer electronics retailer available on the DoorDash marketplace, with all locations nationwide available to order from.

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Bigcrafters, a new Spanish digital delivery platform for artisan products powered by Estrella Galicia, has selected Mangopay as its payment partner.

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Shoppers at CU convenience stores in South Korea are able to execute currency exchanges for 15 different currencies by scanning their passports at self-service kiosks.

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Carlsberg Group has chosen Expereo to manage its internet connectivity in 40 countries at 160 sites in support of the company’s global digital transformation journey.

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PepsiCo has begun to use in-house AI strategy tool Ada as a key research element in its marketing / PepsiCo

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Amazon has debuted an artificial intelligence “expert assistant” (chatbox) for employees to use at work. The company unveiled the new generative AI tool, dubbed “Amazon Q,” at the Amazon Web Services (AWS) Reinvent conference in Las Vegas.

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KFC UK & Ireland has launched an exclusive partnership with Uber Direct, Uber’s white label delivery solution, to provide its customers with fast deliveries through the fast food giant’s app.

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LGCF, a French wine exporting company, is tapping Körber technology to boost performance at its logistics sites.

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parcelLab, a global provider of post-purchase customer experience software, today announced True Classic has selected parcelLab to upgrade its post-purchase experience.

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Kiosks are playing a major role in convenience dining, and QSRs at airports are ready for take-off.

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There is no buzzier buzzword than AI when it comes to restaurant technology. Every restaurant industry segment — from fast casuals to QSRs to pizzerias — is embracing artificial intelligence in some way, somewhere within the enterprise.

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Half Price Books recently re-platformed our website to Salesforce Commerce Cloud, which continues to improve customers’ ability to search and shop from our stores.

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Kmart Australia has introduced a "click and collect" self-serve service kiosk that uses warehouse robotics to bring orders to customers on a test basis over the next year.

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Shop Premium Outlets, co-launched by premium mall operator Simon and online shopping site Rue Gilt Groupe in 2019, is releasing the in-house-developed AI-driven digital shopping features in time for the holiday rush. They include three new search options and a hyper-personalization and discovery solution.

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Remy Robotics — a Spanish foodservice robotics company — claims to take a new approach to AI-powered restaurants by enlisting robots to accomplish what they’re good at and letting humans take care of the rest.

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The airport is using AI and machine learning at one of its terminals to examine and interpret X-ray images during baggage check-ins.

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The drugstore and pharmacy giant is rolling out a new digital tool called Rx Savings Finder, which is designed to help customers save money on prescription medications.

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