Top Things You Missed IN Retail

The tech support company will apply its Continuous Service Improvement (CSI) philosophy with the aim of reducing the occurrence of system faults and outages, and to maintain maximum operational time in over 1,500 Costa Coffee stores across the UK.

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Grocers are increasingly bringing connected technologies into their stores to merge the physical and digital commerce journeys.

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More than half (58%) of surveyed global warehouse decision-makers plan to deploy radio frequency identification (RFID) technology by 2028 in an effort to increase inventory visibility and reduce out-of-stocks, according to the “2023 Global Warehousing Study” from Zebra Technologies Corp.

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J'evar uses an in-house generative AI tool to boost its sustainability efforts, which also include using a solar farm to grow its own diamonds.

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Amazon has teamed with Shift4 to widen the use of its “Just Walk Out” payment technology. The partnership combines payments and technology firm Shift4’s VenueNext solution with Just Walk Out, Amazon’s check-out free shopping tool.

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Combat Iron used Rush.app to create visually engaging tracking pages to provide customers with real-time shipping updates, show upsell and cross-sell items, and offer additional deals and discounts.

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Fressnapf Group, Europe’s largest specialty retailer for pet food and supplies, integrates their supply chain with RELEX for precise and future-proof planning.

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PriceSmart, Inc., the largest operator of membership warehouse clubs in Central America, the Caribbean, and Colombia, has chosen RELEX Solutions to enhance its supply chain and retail planning strategies.

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Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company, announced five generative artificial intelligence (AI) innovations, so organizations of all sizes can build new generative AI applications, enhance employee productivity, and transform their businesses.

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Brittain Resorts & Hotels today introduced an industry-leading AI-driven business intelligence technology matrix, putting the company at the forefront of AI-led efforts within the industry.

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Pricer’s partner SIS Technology has signed an agreement with Bulgarian DIY retailer Praktiker for a full chain roll-out.

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INTERSPORT, reports a 50% reduction in product data processing time, partnering with Unifai, an Akeneo company.

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Marco’s Pizza is partnering with global mobility technology company Magna to conduct pilots and proofs-of-concept involving purpose-built, dedicated delivery solutions.

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Papa Murphy's Take 'n' Bake Pizza has entered into a pilot partnership with Providers by Propel, an app for EBT users.

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Presto signed CKE Franchise Group StarCorp and all of its 58 Carl’s Jr. locations, where it will be the only Voice AI vendor.

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As part of Crew Clothing’s three-year technology strategy to enable efficient omnichannel retailing, the brand needed a platform to become its single repository of stock information.

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It seems consumers may not be comfortable yet with fully autonomous stores, as Amazon is continuing to add traditional self-checkout kiosks to its Just Walk Out stores.

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Tata Consultancy Services has announced a multi-year partnership with Asda to support its digital transformation and to implement a new organisation wide IT operating model, following its divestiture from Walmart.

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The Primal Harvest team decided to move to a tracking solution that offers more control over their tracking page, easy integrations, and a chance to expand their business without worrying about entertaining customers’ package queries.

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The world’s largest pizza retailer and the tech giant will collaboratively leverage the Microsoft Cloud and Azure OpenAI service in an effort to enhance the ordering process via personalization and simplification, as well as streamline manual store workflows.

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Chipotle Mexican Grill announced that it was testing an automated digital makeline in collaboration with Hyphen, a foodservice platform designed to automate kitchen operations.

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The expanded relationship builds on a successful foundation in which Fiserv has helped power connected commerce experiences within the Inspire portfolio for more than two decades.

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Pet food brand I and love and you reports a 44% increase in dog food repeat purchases and a 35% increase in cat food repeat purchases by deploying Nosto technology to tailor online shopping experiences to distinct customer segments.

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Marco's Pizza has tapped Magna, a global mobility tech company, to explore mobility solutions in last-mile food delivery in certain North American locations, according to a press release.

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With Roboost's AI powered solution, the fast food giant says it is poised to fully automate its last mile delivery cycle, optimising operations before delivery starts, and reducing manual actions.

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Paul Smith - with the help of e-commerce specialist agency Limesharp - implemented Storyblok’s headless CMS technology within its eight-month deadline, and achieved an increased page speed of approximately 50%, along with higher conversion and revenue rates.

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Two Six Flags theme park locations now feature cashierless stores equipped with Amazon ‘Just Walk Out’ technology.

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Five Guys began searching for a back-of-house platform that would provide access to real-time data and grant franchisees the autonomy to manage labor and food operations effectively. By finding this platform, Five Guys was better able to ensure brand consistency.

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La-Z-Boy reports that 3D product configuration and WebAR OnDemand technology is now available on its website. Powered by 3D Cloud by Marxent, the initiative is part of La-Z-Boy's Century Vision strategic plan.

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Pet Supplies Plus, an independent pet franchise in North America, has deployed the Opscenter solution from Opterus, a cloud store communications and task management solutions provider.

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White Castle has partnered with SoundHound AI Inc. and Samsung Electronics to deploy voice-enabled outdoor digital signage to revolutionize the way it interacts with customers, according to a press release.

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A.L.C., a Los Angeles-based women's ready-to-wear fashion brand, founded in 2009 by Andrea Lieberman, has worked with Archive and SuperCircle to launch the ALConscious resale and recycling programme.

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The intersection of technology, social dynamics and economic factors has created an environment where theft — both individual and organized — has proliferated.

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A little more than a year after it began rolling out self-checkout technology at its Circle K convenience stores in North America, Alimentation Couche-Tard Inc. is seeing high consumer adoption.

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AllSaints is deploying the cloud-based NewStore mobile POS (mPOS) platform in more than 200 stores globally. The implementation marks an extension of an existing partnership, as the British fashion retailer previously selected NewStore to replace a proprietary direct-to-consumer mobile app (see below).

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In a new collaboration with the eZCater digital corporate food solutions marketplace, the fast-casual restaurant chain is enabling businesses to order catering from nearly half of its stores across the U.S. on the ezCater website and mobile app.

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The regional convenience store chain continues to evolve its approach to technology through a variety of strategic partnerships.

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The Hilton of Santa Monica announced its latest initiative is with CUBO Beverages, and it will bring a next-gen wellness platform to its guests and visitors.

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Little Caesars uses artificial intelligence to take something as dizzyingly complex as five years of US sales data to provide something as simple as hot pizza on demand.

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Adidas and Traeger Grills are the latest companies to tap into generative AI, opening up capabilities related to content creation, data visualization, and complex calculations. The new capabilities are being offered through AWS’ Amazon Bedrock service.

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Amazon is utilizing advanced artificial intelligence (AI) to simultaneously provide cybersecurity and collect data on hacking methods.

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Ham specialist, Enrique Tomás, has implemented nsign.tv’s digital signage platform in its new model of vending machines that recently launched at Barcelona Airport.

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The collaboration with Dexterity AI aims to help the delivery giant more efficiently load the wide variety of shipments it handles.

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At the FSTEC conference in Dallas this month, operators were focused on the practical applications of technology, rather than what’s trendy and flashy

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Cooler Screens, which sells advertising space on refrigerator door screens, is suing Walgreens for reneging on a contract to bring the technology to 2,500 stores

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