Asda has deployed AI powered cameras from Focal Systems that scan shelves on an hourly basis to detect in-stocks, out-of-stocks, lows, and if products are in the wrong spot.
Gap Inc. has been implementing a multi-faceted approach to revitalizing its brand, improving its operations and embracing digital transformation since Dickson became CEO in August 2023.
The National Football League has expanded its partnership with Microsoft to put new artificial intelligence (AI) tools in the hands of its 32 teams in time for the start of the 2025 football season on Sept. 4.
Nuuly, a clothing subscription rental subscription service, expands partnership with Recurly to drive a more rewarding customer experience, growth and launch new markets.
Too Good To Go, the social impact company behind the marketplace for surplus food, has added more than 5,000 new businesses in the past year, fueling expansion alongside national names such as Whole Foods Market, Circle K and Eataly, and regional favorites like Just Salad and Peet's Coffee.
While some retailers are leaning into worker-led personalized experiences for shoppers, other retailers are focusing more on leveraging artificial intelligence to optimize the shopping experience. Walmart is one of those retailers, adding new “super agents” that aims to save time and effort for both workers and shoppers.
Taco Bell is reportedly rethinking how it deploys voice artificial intelligence (AI) in its drive-through locations. After adding the technology to take orders at more than 500 locations, the company found that some customers have complained about glitches in it, felt uncomfortable with it, or played practical jokes on it, like ordering 18,000 cups of water.
Best Buy will facilitate delivery from its more than 800 stores via Uber Eats, giving shoppers the ability to order electronics, appliances and tech essentials both on-demand and for scheduled drop-offs.
Epicor today introduced Epicor Prism Business Communications, the industry’s first ERP AI agent with outcomes-based pricing. The solution automates RFQ workflows and accelerates supplier communications, helping supply chain businesses cut cycle time, reduce manual work, and make fast, confident purchasing decisions.
NomadGo reports deployment of its Inventory AI solution in more than 11,000 Starbucks locations across North America.
The technology combines computer vision, 3D spatial intelligence, and augmented reality to automate inventory counting using smartphones and tablets.
Epicor today announced key features and updates in its latest release of Epicor Propello, the company’s cloud-based retail management solution for modern retailers. The new capabilities strengthen scalability through a variety of integrations with widely used eCommerce, financials, Business Intelligence (BI), workforce management, and automation platforms, as well as enable custom connections via published APIs.
Businesses lose an estimated $1.7 trillion annually to forecasting errors (IHL Group), with retail stockouts and overstocks alone costing over $1 trillion each year (Harvard Business Review). These failures ripple across supply chains, resulting in empty shelves, wasted inventory, and lost customer trust.
Power International, a consumer electronics retailer which operates stores across Norway, Sweden, Denmark and Finland, has deployed Flow Retail’s PoS/store data system at a first pilot location in Norway following a trial in Finland.
Diggecard has landed Sephora as a client. In a LinkedIn post, the company said: “Sephora is one of the world’s most iconic and innovative beauty retailers, and we are delighted to be managing its B2B gift card programme in the UK.”
Jack in the Box is celebrating 10 years of partnership with No Kid Hungry, reaffirming its decade-long commitment to help end childhood hunger in America.
Mellow Mushroom has partnered with Bikky, a customer data platform built for multi-unit restaurants, to better understand their guests, personalize marketing and power future expansion, according to a press release.
Wonder is allowing customers to order from Grubhub's restaurant partners through the Wonder app, alongside existing options from Wonder's own restaurants and Blue Apron meal kits.
The discount giant is in the middle of an ongoing technology transformation effort to redefine how retail operates at scale using AI, automation, and data intelligence. This includes the launch of an ML platform called Element.
Schnucks has deployed the Fresh Item Management Solutions from Logile across its 114 supermarkets as it seeks to refine production forecasting and inventory management with a more data-driven, automated approach.
Bloq.it, a provider of smart locker networks technology in Europe, has announced a partnership with InPost Group, a logistics provider for the e-commerce industry.
Market Basket Food Stores is bringing SurgePays' ClearLine software-as-a-service (SaaS) to its store network, bringing smart digital advertising to its 17 locations.
Good American sought to enhance its inventory management by meeting Nordstrom’s RFID mandate and leveraging RFID technology across their wholesale, eCommerce, and retail channels. Partnering with Xemelgo, they implemented a comprehensive RFID solution that streamlined operations, improved inventory accuracy, and elevated customer satisfaction.
Online apparel retailer Asos has partnered with TrusTrace to enhance supply chain resilience and support compliance across its global value chain. Asos is investing in the AI-enhanced traceability infrastructure that will provide it with real-time visibility into its supply chain down to farm level (Tier 5).
Descartes Systems Group announced that Chattanooga-based Golf Superstore is using Descartes Sellercloud integrated with its Lightspeed point-of-sale (POS) system to drive order and inventory management efficiencies by unifying operations across its brick-and-mortar store and multiple ecommerce channels.
Hyatt has entered a strategic partnership with Way, a technology company specializing in "experiential platforms." Through this collaboration, Hyatt is integrating Way's software across its digital ecosystem, including Hyatt.com and the World of Hyatt mobile app.
VIA 313, a Detroit-style fast casual concept, has partnered with Kea, a conversational AI company for restaurants, to manage phone orders across its more than 23 locations. The move aims to maintain consistent customer service as the company expands.
Busy Bee Tools migrated to Shopify, a move that unlocked significant gains in operational efficiency and created a more unified experience for consumers across all touchpoints.
The yardstick of retail success is becoming who can best deliver anticipatory and frictionless commerce, not in isolated channels but as orchestrated services. Amazon and Walmart are at the forefront of this push, with a rivalry that is ultimately no longer just about who sells more to households. It is about who shapes the infrastructure of commerce itself.
Online and in-store footwear retailer, shoezone, is offering free next-day delivery on all orders (and no minimum spend), seven days a week, to help parents make sure their kids are ready for the start of the new school year.
Paradies Lagardère - a travel retailer and restaurateur operating in airports across North America - has gone live with TruRating, a consumer intelligence and analytics platform.
Woodworking tools manufacturer Kreg Tool Company has tapped Frank Mayer and Associates, Inc. to design and produce retail displays to highlight the brand's new line of drive power tools.
Minuteman Food Mart, a US convenience retailer which operates 62 locations throughout eastern North Carolina and Southern Carolina. is partnering with Reward Cups to launch 32 ounce spinning label fountain cups across its stores.
Oskar Jakobsson, Director Customer Solution at ICA Gruppen, a Swedish retailer franchise with a focus on food and health, has taken to social media to discuss how his company is increasingly integrating AI into its projects, solutions, and ways of working.
The discount giant has joined the ReviewHub syndication network, which leverages Shopify-integrated technologies to let review apps and first-party data collectors access its syndication network.
NETSOL Technologies has been selected by Sonic Automotive to lead a discovery engagement for a next-generation omnichannel digital retail platform powered by NETSOL's Transcend Retail.
Balancing vendor preferences with merchandising realities is an everyday challenge in C-store environments. As Quality Mart discovered, it's also a significant opportunity to build sales.
Radley has chosen Ometria to power their next chapter: unifying customer data, unlocking richer insights, and delivering even more personalised experiences," says Rebecca Taylor, Senior Product Marketing Manager at Ometria.
Motorpoint Arena Nottingham & National Ice Centre, an entertainment and sports venue in the East Midlands, has introduced a new Grab & Glide Bar, powered by Amazon Just Walk Out technology.
