Top Things You Missed IN Retail

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Discover how Coca-Cola uses generative AI for a chatbot with local search results, lead capture, experiential marketing, and OOH advertising.

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Adyen has announced a new partnership with Prada Group to innovate the payment experience in-store. The latter is leveraging Tap to Pay on iPhone in its US and Milan stores with additional markets going live in the near future.

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Top Inland Northwest food distributor URM Stores Inc. has ramped up efforts to comply with FDA’s FSMA 204 food traceability law through automation with the ReposiTrak Traceability Network.

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The TJX Companies has reportedly launched a program to equip associates at select stores with body cameras to help deter theft.

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Leroy Merlin and Hanshow have been awarded the RETA Award 2024 for Best In-store Solution and Top Supplier Retail 2024 at EuroCIS!

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Kellanova is implementing artificial intelligence as part of its pursuit to use technology as a catalyst for inclusion, innovation, and business success.

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Omnichannel transformation means that “every single part of the business has got to be joined up,” says Joe Whitaker, Head of Digital Operations at Pets at Home.

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Casio UK said it also uses Nosto's product recommendations feature "to help consumers find the right products quickly." The retailer said it uses A/B testing to optimize where those recommendations appear across its site.

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Pricer’s partner StrongPoint has signed an agreement with Alphamega, the largest grocery retailer in Cyprus, to install electronic shelf labels in all its stores.

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Big 5 Sporting Goods is joining FreedomPay’s platform as it looks to bring enhanced commerce security and capabilities to its 424 stores across the United States.

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Cantaloupe Inc., a self-service commerce solutions provider, announced a multi-year deal with Detroit City FC to be the exclusive point-of-sale platform at Keyworth Stadium.

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The Milan, Italy-based global luxury retailer is deploying the Adyen financial technology platform across all of its retail channels with the goal of creating unified customer experiences.

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Recipe Unlimited is embarking on a new venture by testing state-of-the-art automation of Gastronomous Technologies' "flame grill" at select Harvey's restaurants across Ontario.

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Amazon has integrated Grubhub’s food delivery system into its platform, allowing customers across the U.S. to order from thousands of restaurants directly in the Amazon app and website without having to switch over to the Grubhub app.

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District Taco, a fast casual Yucatan-style Mexican restaurant chain, is partnering with Facteus to help it identify market trends, understand customer purchasing habits and pinpoint high-potential locations for future growth, said Chris Medhurst, president and COO of District Taco.

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Designed for regional grocers, Rippl will extend the reach of each regional’s retail media platform and provide standardized data feedback to help them compete with national players.

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Waitrose is working with Trust Retail, a Trust Payments company, to implement a new system which aims to improve store availability and free up Partner time for customer facing activities.

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The latest innovation from Dodo Pizza that has captivated customers is a partnership with ChatGPT. In February, the multinational pizza chain officially introduced an AI-powered pizza flavor generator within its Dubai mobile application.

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The parent company of Hooters and Hoots Wings relies on customer personalization and segmentation to drive loyalty engagement.

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The company’s use of generative AI “could be a template for the future of retail,” one expert told Retail Dive.

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UK wine retailer, Majestic, has announced a partnership with on-demand courier specialists Gophr.

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S&S Activewear (S&S), an apparel distributor, has announced the expansion of its partnership with Körber Supply Chain and the deployment of Geekplus robotics solutions at three warehouse sites across the Americas.

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Algolia today announced the selection by JD Sports to implement a state-of-the-art AI Search solution as part of a strategic move towards revolutionizing their online presence and stores worldwide based on an omnichannel, composable approach.

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Certco Inc., a distributor serving more than 200 independent grocery locations has selected the ReposiTrak Traceability Network to automate supplier traceability.

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L’Oréal Groupe has launched the Big Bang Beauty Tech Innovation Program across a huge geographical region stretching from the South Asia Pacific (including India) through the Middle East and North Africa (MENA).

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Vallarta Supermarkets has partnered with Sezzle Inc., a buy now, pay later (BNPL) platform. The Pay-in-4 collaboration provides grocery shoppers with convenient and responsible ways to manage their everyday purchases.

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Harley, a London-based company developing a real-time generative AI (GenAI) platform for data driven decision-making, reports a successful proof of concept delivered with Asda.

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Freddy’s has several growth initiatives underway, including a new grill, kitchen display system, and catering business.

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E-commerce giant Amazon today announced “Project P.I.,” whose goal is to improve the quality of shipments and cut back on the need for returns.

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La Room, a women’s apparel retailer, is using an AI-powered customer service platform for faster customer service. It’s not only saving time and money but also allows the 10-year-old brand to focus more on the customer.

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The Federal Aviation Administration (FAA) is giving Prime Air additional permissions that allow it to operate drones for more deliveries in a wider area.

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In the modern era, the airline industry makes so much possible - whether it’s seeing the people we love across the country or the world, exploring the places we don’t know or returning home, travel helps us live our lives through meaningful experiences.

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For the past six months, the retailer has been integrating RFID technology into its Manhattan Associates Active Omni store inventory solution at 50 stores. PacSun entered into an agreement earlier this year with Nedap to implement RFID across the company’s stores earlier this year.

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Tech firm will help convenience-store chain segment, target key groups of customers, especially for products they might not normally purchase

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On Wednesday, June 5, 2024, the retail giant’s Walmart Data Ventures division is rolling out the beta version of Digital Landscapes, a new self-serve insights solution within the Walmart Luminate comprehensive data analytics product suite, designed to help suppliers understand shoppers better.

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Debenhams, a 243-year-old European department store that was reimagined as a direct-to-consumer retailer in 2021 following a Boohoo Group acquisition, has selected fabric to power its fashion and beauty product catalogue across 11 brands.

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Dollar General Media Network, the retail media arm of discount retailer Dollar General, will partner with commerce company Criteo to support Dollar General’s onsite sponsored ad offerings, with plans to extend access to newer ad formats later this year.

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Bridg, a division of Cardlytics, reports that Giant Eagle’s Leap Media Group, the regional grocer’s in-house retail media network, has joined the Rippl data and media network – a purpose built collective between regional grocers, convenience stores, and their advertisers.

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Now, Lowe's is becoming the first home improvement retailer to offer customers an in-store, Apple Vision Pro-powered experience.

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Amazon is rolling out technologies designed to make deliveries easier and safer for independent contractors.

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Presto Automation announced that it has been collaborating with Taco John’s and Qu to implement a Presto Voice drive-thru pilot at select Taco John’s restaurants.

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In today’s rapidly evolving retail landscape, consumer expectations are at an all-time high, influenced significantly by the convenience and personalized experiences offered by online shopping.

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Walmart is expanding its InHome delivery service to an additional ten million US households, including those in California.

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According to a new report from global research and advisory firm IHL Group, the largest retailers in the US and Canada are driving a supercycle of replacements and new installations of mobile POS (mPOS) devices expected to happen from 2024-2026.

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