Top Things You Missed IN Retail

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ParTech reports that Hooters of America has selected PAR Brink PoS and PAR Data Central to enhance its table service operational efficiency and order accuracy in 367 Hooters restaurants across 36 states and 18 countries.

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The Mexican grocer Chedraui is updating its checkout systems, teaming up with Toshiba Global Commerce Solutions to offer more self-checkout areas at its stores in the region.

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Morrisons Daily has chosen EDGEPoS by Henderson Technology as its EPoS partner of choice.

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Revel Systems announced Lazeez Shawarma, a leading fast-casual Mediterranean restaurant chain, will implement the Revel POS platform at 225 locations across Canada.

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Sam’s Club’s new receipt-free exit tech is already wowing members at warehouses where it’s installed.

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SportsArt, a provider of sustainable fitness and green solutions, was selected by BWH Hotels as an endorsed supplier to outfit fitness centers in its hotels across the United States.

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As part of its Inclusive Spaces Framework, Starbucks Coffee Company is transforming its store spaces, introducing new technologies across point of sale as well as digital signage to help improve visual and audible communication for all customers.

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2023 was a major year for generative AI, as it went from research labs to real life with millions of people using it through popular tools like ChatGPT and Microsoft Copilot. This year, AI is expected to become more accessible, nuanced and integrated in technologies that improve everyday tasks and help solve some of the world’s most challenging problems. Here are three important AI trends to keep an eye on in 2024.

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Last mile, on-demand delivery network Gophr has announced a partnership with Futon Company which will see customers of the homeware business now able to order products for same-day delivery.

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Ikea Global – Amsterdam has introduced an in-store pick-up system, as part of a wider global pilot project which aims to transform the traditional Click & Collect experience.

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The luxury retailer is utilizing Centric Market Intelligence across the company including pricing, merchandising, assortment planning, marketing and e-commerce, replacing previously manual processes that didn’t allow the company to make data-based decisions.

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ConverseNow's announcement of a partnership with Jet's Pizza is just the latest news in the fast-growing deployment of voice AI solutions at restaurants.

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Walmart will introduce EV charging stations as part of its new and remodeled stores.

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Food brand, Branston, is using the Orca Scan GS1 Digital Link solution to enhance its customers' experience in UK supermarkets.

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Retailers today know that creating a seamless consumer experience is table stakes, and this is particularly true for omnichannel efforts as companies look to meet the customer wherever they shop.

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The specialty party supply and novelty retailer is partnering with The Parker Avery Group, initially focusing on rolling out Party City’s price optimization capability by leveraging the consulting firm’s Enterprise Intelligence analytics platform.

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Sur La Table is leveraging generative AI to transform digital performance. The kitchen and culinary retailer utilizes generative AI technology from Bloomreach to optimize a wide variety of processes relating to its e-commerce operation.

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From opening stores to investing in remodels, retailers continue to demonstrate that a physical store presence is still the heart of retail. That brick-and-mortar heart is evolving right along with the ever-changing omnichannel retail experience, as retailers embrace technologies that make their operations more efficient and profitable, overcoming the plethora of obstacles placed before them.

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CNBC asked industry insiders including Fran Horowitz, Michelle Gass, Marc Lore, Jens Grede and Mickey Drexler for their predictions of what retail will be like in five years.

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Hyatt uses physical security keys across the entire corporate environment to secure the identities of all 200,000 colleagues and third-party consultants, and more than 50,000 endpoint devices around the world.

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Bestway Europe, a producer of sporting and leisure products, has launched Bestway Italy and France on BigCommerce’s e-commerce platform.

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An Amazon Just Walk Out technology powered store has opened at Lesley University in the US.

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Jersey Mike's Subs developed a customer facing tablet that allows the guest to review their order, pay, sign up for loyalty rewards and view marketing messages.

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To reach sustainability goals, the company plans to use AI and its “10,000 terabytes of beauty data” to help its researchers identify new solutions and kickstart creativity, Hieronimus said.

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The Hedera Council reports that Mondelēz will be collaborating with other organizations to deliver digital transformation initiatives, supply chain management, and elevated business processes that improve the customer experience by leveraging distributed ledger tech (DLT)-based solutions.

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ParTech, Inc. proudly announces the winners of the fifth annual PAR Punchh Customer Awards. These awards recognize outstanding achievements in customer loyalty, offers, engagement, and convenience within the restaurant and convenience store industries.

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Mexican food producer makes strategic move to fully digitalize supply chain management across North American distribution centers.

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On his first earnings call as Wendy’s CEO, Kirk Tanner quickly let investors know the brand isn’t afraid of spending money to make money.

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A new feature assists Amazon Fresh customers with scheduling weekly grocery pickup and delivery.

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Geek Retreat, a UK-based geek culture retailer, gaming café, community hub and events venue, has launched a new mobile app.

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The company is centralizing its data, aligning accruals and spending with plans, and simplifying deduction management in order to improve reporting. Musco has partnered with Upclear, tapping its trade promotion management platform (TPM) for the initiative, along with Clarkston Consulting for project management.

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Chopt, a nearly 90-unit chain based in New York is adding a third "digital-forward restaurant" featuring self-order kiosks from Bite.

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Tata Consultancy Services (TCS) has expanded its partnership with The Co-operative Group (Co-op) to adopt a cloud first strategy that will support its business growth and sustainability initiatives.

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Giant Eagle’s retail media network, Leap Media Group, is adding to its mix of content. The company is teaming up with music and video content distributor Stingray to engage shoppers through audio advertising solutions.

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Zebra Technologies Corporation recently announced the findings of its 16th Annual Global Shopper Study which confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.

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Pacsun is taking a collaborative approach to its new campaigns and merchandising strategy, calling on the brand's community of content creators, photographers, videographers, stylists, designers, musicians, and digital artists to shape future creative directions.

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Starbucks Rewards members who are also Bank of America cardholders can link their accounts for additional benefits.

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Refreshed stores, a generative AI shopping assistant, its first multi-banner omnichannel fulfillment DC, electronic shelf labels... the list of technology Canadian Tire has been investing goes on. Learn what the retailer has accomplished, in light of 2023 headwinds.

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Chedraui, a Mexican grocery retailer, is teaming with Toshiba Global Commerce Solutions to expand the adoption of the Self Checkout System 7 in its stores.

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The discount retailer, which operates more than 800 grocery and clothing stores throughout Mexico, is leveraging Oracle Cloud finance and merchandising applications to manage its multi-format business model while scaling to offer customers more products and buying channels and open approximately 70 new stores a year.

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Invisible to guests at this AAA 4 Diamond oceanfront property is how efficiently the hotel’s finance team is operating thanks to the addition of two software solutions from Aptech: PVNG Enterprise Accounting and Targetvue Budgeting & Forecasting.

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The retailer unifies, enriches and activates its disparate marketing data in a secure and compliant environment utilizing the Vericast NxtDrive CDMP.

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Integrating AI in retail, from optimizing prices to automating inventory management, is a seismic shift that will likely reshape the industry’s future. Early adopters in the retail sphere are poised to reap the rewards, adding new layers to their growth stories.

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The IHG team spent two years developing in-house the product that would eventually come to be called: Wi-Fi Auto Connect. Launched in June 2023, this innovative feature automatically connects IHG One Rewards members’ mobile devices to the Wi-Fi at every single one of IHG Hotels worldwide.

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L’Oreal and NTT DATA have partnered to create Lore, a virtual beauty advisor powered by the latter’s conversational AI platform, Eva.

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Italian delicatessen brand, Prezzemolo & Vitale (P&V), has selected Pricer as its provider of in-store automation and communication solution based on electronic shelf labels (ESLs), rolling out digital shelf labels in all its London stores.

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Teamwork Commerce has today announced that it has successfully deployed its Mobile Point of Sale (POS) solution to REISS, the premium British fashion brand, in all of the retailer's US brick and mortar stores.

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