Top Things You Missed IN Retail

Coca-Cola HBC turned to Microsoft Azure, Azure Mv2-series virtual machines on Intel® Xeon® Scalable processors, and SAP applications on Azure to support its massive prototyping workloads and development environment. Azure and Intel together led to the technology stack needed to accommodate Coca-Cola HBC’s expansive enterprise landscape that continues to scale while performing better, and at a lower cost, than previously possible.

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Online retailer home24 is deploying technology from Constructor to provide a more feature-rich, intuitive and personalized experience via better search capabilities on its site as well as its mobile app. So far the home and living retailer has seen double-digit growth in search conversion with the AI-based technology.

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Self-driving truck company, Kodiak Robotics, has announced a partnership with truckload carrier C.R. England. To kick things off, the pair have launched a pilot to autonomously ship Tyson Foods protein products between Dallas and San Antonio, Texas.

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Rainbow uses Signifyd's anti-fraud software and AI to detect and flag potential fraud and allow other orders through.

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For the classic fast-food brand, the future is all about connection, flexibility, and a commitment to guest and employee experience.

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Best Buy is leveraging the latest threat detection solution, looking to strengthen its customer security by investing in a machine learning-powered technology. The company is working with Amazon Web Services, expanding its existing partnership to utilize three new capabilities under AWS’ GuardDuty offering.

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Chevron U.S.A. Inc. is joining retail technology company Upside's digital marketplace. The partnership adds 300 of Chevron's company-operated stations in California to the digital platform, enabling the integrated energy company to attract new and infrequent customers on-site by leveraging Upside's reach to 30 million users who use its mobile app and partner apps.

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Shiji Group, a hospitality technology partner, announced that it has installed its online reputation management platform Shiji ReviewPro across 16 Coast Hotels properties and 8 restaurants in North America.

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Valentino is allowing customers to communicate with everyday language via its app. The global fashion brand is deploying the GameOn intelligent chat platform in its “Unboxing Valentino” spring/summer promotion.

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Nike is overhauling its tech operations, consolidating several existing IT support functions to increase access to assistance for its customers, partners, and employees.

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Burger King Brazil is deploying the Bringg delivery management platform to enhance the customer experience as it will be able to offer more delivery options across the country. The technology will also boost efficiency while reducing last-mile costs, according to a press release.

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During this year’s RFIS summit in Miami, Florida, a session of industry experts and operators convened to discuss automation and how to leverage it for success in the changing restaurant and franchising space.

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Anti food waste app, Gander has embarked on a partnership with South Wales-based Filco Market.

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Microsoft Corp (MSFT.O) and Google-parent Alphabet Inc (GOOGL.O) talked up investments in artificial intelligence (AI) for the second quarter in a row but their results on Tuesday suggested that any substantial additions to sales will be slow.

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Canadian Tire Corporation retail business is led by Canadian Tire, which was founded in 1922 and provides Canadians with products for life in Canada across its Living, Playing, Fixing, Automotive and Seasonal & Gardening divisions. With an increased focus on leveraging technology to improve retail experiences and better serve customers, CTC is looking to leverage near-real-time insights and prioritize data-driven decision-making.

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Trustly’s Open Banking-based payment method is now available on health and wellness retailer Holland & Barrett’s online store in the UK.

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Indian IT services company Infosys on Wednesday said it has joined hands with Walmart Commerce Technologies to help retailers harness technology solutions that simplify customer and store employee experiences.

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Uber Eats will now offer deliveries of pet foods, accessories, habitats and healthcare products from more than 1,600 PetSmart stores in the U.S., Canada and Puerto Rico. PetSmart is the first pet retailer to work with Uber Eats, joining Bed Bath & Beyond, Office Depot and grocery retailers including Albertsons, Meijer and Costco.

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Sam’s Club has launched a partner program for its Member Access Platform (MAP), the platform through which brands can access and manage their ad campaigns on the retailer’s media network. Through the Sam’s Club MAP Partners Club, brand advertisers can now easily connect with agencies and technologies to plan and execute their marketing campaigns.

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Irish athleisure brand Gym+Coffee has implemented Oracle NetSuite. Excellent Zephyr led the project in collaboration with Patchworks.

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Hennig-Olsen Is, a family-owned and operated ice cream producer in Norway, has partnered with unified supply chain and retail planning provider RELEX Solutions to significantly improve delivery accuracy levels and reduce inventory levels and spoilage.

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If a picture is worth a thousand words, it can be invaluable in data that works both ways for consumers and brands. PepsiCo’s on-package digital QR codes are one example, providing curated engagement for shoppers throughout their buying and consumption journey and delivering insights back to the business.

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Onstage at the summit, the company announced it’s officially adding physical AR mirrors to its new AR Enterprise Services (ARES), or Snapchat tech that brands can pay to use outside of Snapchat itself. Snapchat previously provided in-store mirror technology for a Gen Z-centered Nike back-to-school store installation with immersive Snapchat lenses in 2022.

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A UK government backed consortium of food manufacturers, technology specialists and academics have announced the launch of Digital Sandwich following a two-year development project.

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CVS Health has completed the installation of time delay safe technology in all 838 CVS Pharmacy locations throughout Florida, including those in Target stores.

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The home improvement giant, which launched its Lowe's MVPs Pro Rewards and Partnership Program in February 2022, is introducing a suite of solutions specifically aimed at industry professionals who take part in the loyalty initiative.

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Nathan's Famous is putting its hot dogs, burgers and crinkle cut fries on a delivery-only menu via Nextbite's network of restaurant partners. The restaurants in the virtual networks can sign up to offer them to customers.

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Nike is expanding an existing 14-year agreement with Cognizant to consolidate several of the brand’s existing IT support functions that the technology solutions and services provider already manages, covering over 230 locations in more than 40 countries.

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The retailer started the click-and-collect trial for its website late last year in the northwest of England, Yorkshire and north Wales. It was the first time that customers could buy from the company online.

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Sam’s Club has introduced a new partner program for its Member Access Platform (MAP). The program, MAP Partners Club, links advertisers with a certified network of agencies and technology providers to maximize campaign performance. The initiative has kicked off with three tech partners — CommerceIQ, Pacvue and Skai — and two managed service partners — Flywheel and Stackline — with more to come, according to the warehouse club retailer.

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The art of weaving tends to conjure up images of a slower, simpler time—of dedicated craftspeople using traditional techniques to make and trade textiles locally. But today, weaving is a thoroughly fast-paced and global business, with companies navigating shifting markets, using leading-edge technology, and scaling to meet worldwide demand.

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The specialty apparel brand, a subsidiary of PVH Corp., launched a multi-metaverse hub, based on technology from Emperia. The hub interoperably brings together several metaverse platforms, including Decentraland, Roblox (designed by Sawhorse Productions), Spatial, DressX, and Ready Player Me.

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Total Wine & More is partnering with global technology consultancy Thoughtworks to upgrade its custom enterprise resource planning (ERP) applications, which run on the Microsoft Azure cloud computing platform.

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Union Square Hospitality Group (USHG) is expanding its partnership with loyalty and guest engagement platform Thanx.

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Snap, the company that owns social media platform Snapchat, is continuing to innovate with augmented reality, and Coca-Cola is the latest brand to partner with them. Coca-Cola is the first brand to install a prototype AR-enabled vending machine which works as a portal to AR experiences and rewards.

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Coty has tapped Vizit to drive the initiative, teaming up with the AI startup with a view to driving performance increases across its e-commerce, marketing, merchandising, and creative teams. Coty says it will use the solution to track and measure which visual storytelling methods are resonating with shoppers as well as make improvements.

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Eagle Eye has secured a five-year contract with The John Lewis Partnership for its new pan-partnership loyalty project launching in 2024 alongside dunnhumby.

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General Mills is testing artificial intelligence to combat misinformation within its marketing campaigns, a growing imperative for the consumer goods company given the rapid ascent of generative AI.

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Northern Tool + Equipment was hampered by a fragmented supply chain infrastructure, the company wanted to offer faster delivery and more precise delivery dates for a better customer experience. The company is rolling out the intelligent order management capabilities of the Microsoft Supply Chain Center.

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S Group is one of the largest retail organizations in Finland, with 20 local cooperatives and more than 1,800 outlets. After successfully transforming their forecasting and replenishment processes with RELEX, S Group expanded the partnership to include clearance optimization for their consumer goods categories at Prisma and Prisma Rauta stores.

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Target has begun the nationwide rollout of its curbside returns service. The retailer launched the service at about 500 stores last week. Target announced in February that it would begin adding curbside returns this spring and have the service at all its 2,000 locations by the end of summer.

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The Uber Eats on-demand delivery subsidiary of Uber is expanding an automated delivery partnership with self-driving robot provider Cartken. Following a successful pilot of Cartken’s artificial intelligence (AI)-powered sidewalk delivery robots in the Dadeland area of Miami-Dade County, Uber Eats is now performing food deliveries via Cartken robots in Fairfax, Virginia.

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Artificial intelligence has captured the zeitgeist in recent months with the release of ChatGPT and a flurry of image generators. Bot-written school papers and the puffer jacket-wearing Pope have seized the public’s fascination, spreading AI’s reach far beyond the laboratories and startup offices of Silicon Valley — and in turn propelling a flurry of new businesses.

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Infobip has announced a partnership with Asda to launch what is pitched as the largest Rich Communication Services (RCS) business messaging traffic  in the UK.

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LTIMindtree has been selected as a key digital transformation partner by UK retailer Currys.

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Cashierless technology like Amazon Go is becoming increasingly commonplace in the retail world. In fact, PYMNTS has argued in a recent report that cashierless checkout is retail’s next “new normal,” as two-thirds of retailers (66%) are investing greater resources in the technology to streamline their payment and checkout options.

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The largest specialty retailer of menswear and rental products in the U.S., a subsidiary of Tailored Brands, is partnering with Snap to offer interactive, AR-equipped mirrors in select stores. The mirrors use AR to enable shoppers to try on clothes and accessories before buying them, as well as share imagery with their peers.

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