Top Things You Missed IN Retail

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Chipotle was able to define their customers' needs by quickly recognizing patterns in social data. Chipotle tapped into the social analytics platform to find out more about what his customers thought of the brand in order to make data-driven decisions.

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Norwegian grocery retailer, NorgesGruppen, is to deploy Pricer’s electronic shelf labels system across 350 of its stores.

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Belfry Hotel & Resort has partnered with For-Sight (a Forth Communication Limited brand) to enhance its guest relationships, by implementing For-Sight’s Guest Engagement CRM and Marketing solution.

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In the blue light glow of last night’s TikTok event, you may have missed Walmart’s low-fi moves to build a profitable e-comm arm. Entering uncarted territory: Walmart is converting one of its Dallas area Supercenters into a dark store, the Dallas Morning News first reported.

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Bennet will collaborate with RELEX Solutions for integrated space and assortment optimization and distribution center and store replenishment.

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CITGO Petroleum Corp. and connected car software provider Xevo are teaming up to connect consumers with more than 4,500 CITGO-branded retail locations through an in-vehicle CITGO app.

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M&S has launched 46 flagship websites in new markets, expanding its online reach to over 100 countries.

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BJ’s Wholesale Club announced that it now accepts EBT payments for SNAP eligible items on BJs.com for in-club pickup and curbside pickup orders in Florida and North Carolina.

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The multi-year partnership intends to further strengthen DICK’S digital supply chain and e-commerce fulfillment.

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Jesta I.S. Inc. is pleased to announce that Genesco has selected Jesta’s Vision Sourcing & Demand software to help drive its business’s modernization strategy.

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Russian food retailer, X5 Retail Group, has partnered with Sberbank and Visa to launch a ‘pay with a glance’ service at self-service checkout terminals.

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ODW Logistics has been selected by Hometown Food Company to provide distribution and logistics services at several major U.S. distribution facilities.

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Red Hat, Inc. today announced that Schwarz Group has adopted Red Hat Ansible Automation Platform to centrally control and manage 12,500 retail outlets.

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Sunbit announced today that it has been selected by Eyemart Express as the company’s preferred Buy Now, Pay Later (BNPL) technology partner.

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Each of Del Taco’s moves is motivated by the push for “ultimate convenience.”

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Shake Shack announced the full expansion of its own delivery service via the iOS Shake Shack app, available through the Apple App Store. It’s part of an exclusive partnership with Uber Eats.

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Walmart is extending its partnership with Rakuten via a $153 million USD investment.

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Intersport has rolled out Pricer’s electronic shelf labels (ESLs) across its European store estate.

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Fashion retailer MS Mode equips 185 stores with Nedap’s inventory management platform.

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Salad bars were one of the first deli mainstays to get the boot in the pandemic and consumers have been missing them ever since. Reasor’s of Talequah, Okla., decided to introduce Chowbotics’ Sally the Robot automated salad chef to three of its stores.

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Manhattan Associates Inc. today announced that Super Retail Group, parent company of Rebel, Super Cheap Auto, BCF and Macpac, has successfully gone live with Manhattan's Distributed Order Management solution, part of the Manhattan Active Omni solution suite.

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Jon Taffer tells about his "kitchen of the future" and his Taffer’s Safe Dining System, which includes robust use of technology: Krowne's VR Workforce Training, Shift4Payments and Skytab for its POS and payment processing, Waitbusters for online ordering and table management. Plus Taffer's Tavern signed on with PathSpot for hand hygiene tech.

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Agilysys, Inc. today announced that Boyne Resorts has implemented the Agilysys InfoGenesis ecosystem of modern POS solutions for its sport and leisure resorts to improve guest service and optimize operations while promoting social distancing through contactless self-service options.

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Clarins UK, a luxury skin care and cosmetics company is deploying the Vee24 platform, which provides intelligent conversational multi-experiences, as part of its boutique strategy.

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Karen Reeves, Customer Experience & Retail Transformation Manager, John Lewis & Partners, tells RTIH about the retailer’s 3D commerce journey and its trial and roll-out of Marxent technology.

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Loop Neighborhood, a convenience store chain with 120 locations across California, has partnered with algorithmic customer engagement provider Algonomy to improve its personalized omnichannel customer engagement.

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Schnucks on Friday expanded its sourcing partnership with ECRM’s RangeMe to find local suppliers and bring more of their products into its stores. RangeMe’s online product discovery platform is designed to help streamline sourcing, improve retailer/supplier communication and locate new products that align with customers’ needs and spur their interest.

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Ingles Market, a grocery store chain with nearly 200 stores in the U.S. southeast, is undertaking a major network upgrade with partner Aruba, a Hewlett Packard Enterprise company.

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Disney announced the debut of a new technology: Disney MagicMobile service. Launching in phases throughout 2021, Disney MagicMobile will be a "contactless way to access MagicBand features like theme park entry."

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Chipotle Mexican Grill's new store format will feature drive-thru lanes for mobile order pickup, Starbucks' staffers use handheld devices to take orders for drivers waiting in line, and Burger King and McDonald's are experimenting with artificial intelligence technology to customize order suggestions.

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Enmarket has tapped Service Management Group (SMG) for a new loyalty strategy.

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DSI announced today that Rawlings Sporting Goods, Inc. has selected DSI Cloud Inventory to gain real-time inventory visibility to their newly acquired product lines from the acquisition of Easton Diamond Sports, LLC.

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Its digital infrastructure, known fittingly as ICE (integrated customer engagement), was built to secure a leadership role in quick-service personalization.

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Celerant Technology is now the recommended software provider for Sports Specialists Ltd. (SSL), a retailer-owned buying group representing ski, snowboard, outdoor, apparel and the footwear industries.

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Among El Pollo Loco’s newer digital offerings is a curbside pickup offering that taps into global-positioning systems through the brand’s smartphone app.

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Nordstrom announced it will debut its own Livestream Shopping channel as part of a broader strategy to dive into e-commerce livestreaming.

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Starbucks Corp. is partnering with a technology company to make it easier for customers with vision problems to shop its stores.

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UrVenue announced its partnership with Resorts World Las Vegas, the first resort to be built on the Las Vegas Strip in over a decade.

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Ahold Delhaize USA isn’t just the co-developer of the new Quotient promotion amplification solution, it’s also a client.

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Casey's General Stores Inc. tapped Coupa to modernize its primarily manual and paper-based procurement system to create more visibility, control and value for the convenience store retailer's future as it continues to grow.

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It is no surprise that it recently embarked on a new partnership adventure to deliver a best-in-class digital (and more personalized) experience for its consumers.

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The e-commerce engine of Ahold Delhaize USA will work with Quotient and its promotion amplification tool to increase and automate promotional savings online.

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