The retail and consumer goods industries continue to face inventory-related headwinds on a global scale. In fact, retail is hemorrhaging $1.73 trillion annually due to the cost of out-of-stocks and overstocks (known as inventory distortion), per recent data from analyst firm IHL Group.
Between human error and store theft, accounting for what’s in stores is a heavy task. Leaders from Prince Oil and H&S Energy discussed how to improve the process.
Retailers and manufacturers face mounting pressure to adapt. Dreamforce 2025 responded not with incremental upgrades but with a clear operating roadmap that prioritizes scalable impact and measurable outcomes. Salesforce’s moves in agentic orchestration and unified commerce should be on every leadership team’s radar, signaling where the market is headed and how organizations can differentiate.
Research from IHL Group, conducted with Scandit, shows that shelf intelligence technologies are becoming a top investment priority for retailers aiming to improve inventory accuracy, profitability and customer satisfaction, according to a press release on the findings.
Shift4 have partnered with the Detroit Lions to power the NFL team’s ticketing transactions, food & beverage concessions, and retail merchandise sales.
Shoprite Group, is rolling out YOOBIC’s digital workplace platform across its network of more than 3,600 stores. The solution called One Shoprite is now live in the majority of its South African locations and is being deployed to Shoprite's workforce to enhance store efficiency.
Following the implementation of its direct sales model in the Nordic and Baltic regions, Pricer has announced a new customer agreement with retailer Norgesgruppen.
Amazon is leveraging four new leading-edge artificial intelligence- and virtual reality-enabled tools to streamline fulfillment and delivery workflows.
The online giant is launching a new generative AI-based mobile shopping tool called "Help Me Decide," which has been built to aid customers in zeroing in on the right product while searching for a specific type of item.
The grocery giant has completed nationwide rollout of the Afresh Fresh Replenishment solution across banners including Safeway, Albertsons, Jewel-Osco, Shaw's, Vons and Acme in its bakery, deli, meat and seafood, and produce departments.
Sheetz Inc. entered a partnership with Driivz, a Vontier company and global software supplier to electric vehicle (EV) charging operators and service providers, to power the convenience store chain's growing EV charging network with advanced EV charging and energy management software.
Northgate González Market and Logile, Inc. recently announced a significant milestone in their longstanding partnership: Northgate Market adopted Logile’s complete Connected Workforce Platform across its enterprise, becoming the first retailer to implement the entire suite of Logile solutions.
Instacart's Caper has started supplying retailers with AI shopping carts. These baskets on wheels come with built-in cameras, weighing scales, and point-of-sale systems for payment. Image recognition allows you to scan items as you take them off the shelf and put them in your cart, which also updates the price as you go.
The Frasers Group is implementing an agentic commerce suite which will enable customers to discover products and complete purchases directly within genAI chatbots, including ChatGPT, Gemini and Perplexity.
NCR Voyix Corporation announces it has been selected by Marco’s Technology Services, LLC as its preferred technology provider for the brand’s new international locations, marking a major milestone for both companies.
Nomagic has been selected by Zalando as the online fashion and lifestyle retailer looks to boost operational excellence at its fulfilment centres and support employees with daily tasks.
Central Co-op, the largest independent retail co-operative in the UK, says it has prevented more than 8,800 tonnes of food waste over three years since partnering with Retail Insight.
Morrisons is partnering with VusionGroup to roll-out electronic shelf labels across all of its 497 stores, becoming the first large UK supermarket group to adopt the technology across its entire estate.
Walmart has set a new benchmark for grocery innovation by partnering with Avery Dennison to solve one of the toughest problems in food retail: how to digitally track freshness in the perimeter.
The company has partnered with Syndigo, which is adding new capabilities that will allow Buffalo Games to publish content directly into ChatGPT using OpenAI's agentic commerce platform so generative chatbots can more easily search for and display its products.
General Mills' tech strategy has revolved around three pillars: technology, process and people. On the technology front, it moved operations to the cloud, built a connected data foundation and upgraded its core SAP systems to S4, said Jaime Montemayor, chief digital and technology officer.
Following its debut on Walmart.com, wearIQ is bringing its modern, fashion-forward frame designs with open-ear audio, built-in Siri and Google voice assistant access, and functionality into stores.
Noku Hotels, an Asian boutique hotel group, is implementing Cendyn's Customer Relationship Management (CRM) platform as a central part of its new direct booking strategy.
Atlantis Fresh Market is enhancing the checkout experience by rolling out Mashgin's artificial intelligence-powered (AI) checkout technology in new builds and remodels moving forward.
Sedano’s Supermarkets has formed a strategic partnership with Simplain’s Vendor Portal (StreamCollab) to modernize the grocery store chain’s master data management and merchandise contract management processes.
Creno's Pizza has selected HungerRush, a restaurant technology solutions provider. Creno's, founded in 1987, switched to HungerRush after nearly three decades with its previous point-of-sale (POS) system, according to a press release.
Convenience store and gas station chain Circle K has teamed up with vehicle-based payment technology provider Car IQ to launch a mobile app for fleet operators.
Retail is changing quickly. The way people shop is evolving in real time, and so is the technology behind every experience. At Target, we turn change into momentum. This shift affects everyone, from our teams to vendor partners, and calls for quicker, more intuitive decisions that keep Target relevant and always moving forward.
The global on-demand delivery platform is piloting an autonomous delivery service in the metro Phoenix area with Waymo, the Google self-driving vehicle subsidiary.
British American Tobacco (BAT) has partnered with The Channel Islands Co-operative Society (Channel Islands Coop) and Yoti to introduce facial age estimation technology in Coop stores.
Tata Consultancy Services has extended its 15-year partnership with Kingfisher, a home improvement retailer with over 1,900 stores across seven countries in the UK and Europe.
In partnership with Genre.ai, the Denver-based Seattle-style teriyaki brand has cooked up a national campaign in which every on-screen performer, physical setting, prop, special effect and voiceover was produced with artificial intelligence.
Between infinitely scrolling job boards and the puzzling rise of fake applicants using AI to apply en masse, job-searching has quickly become one of the most bewildering experiences the internet has to offer.
GNC implemented an Autonomous Inventory Management System from Corvus Robotics. This solution uses drones to automate cycle counts, freeing labor and equipment and boosting efficiency and accuracy.
Southeastern Grocers is testing a fully managed, subscription-service model for portable shelf-scanning robots that eliminates retailers from having to operate or maintain a single robot.
Oh Polly, a U.K. fashion brand deploys transparent StandardVision's Clear Canvas LED displays across store windows as an immersive digital layer to drive customer engagement.
In addition, the “Castle of Tomorrow” prototype features a new kitchen design emphasizing efficiency, comfort and ergonomics. The revamped kitchen includes enhanced back-of-house layouts, streamlined prep zones and upgraded break spaces.
PAR Technology Corporation today announced that Layne’s Chicken Fingers has selected PAR Engagement to modernize its digital ordering and loyalty experience as the brand prepares for rapid expansion with over 300 restaurants in the development pipeline in the coming years.
Duchy Stores, a convenience retailer in Manchester, has introduced RETaiL AI into its store - a system designed with in-store experiences and security in mind.
Worldpay will power payment processing for the in-store, online and mobile transactions of Kroger, the food retailer that serves 11 million customers a day under a variety of banner names.
