Top Things You Missed IN Retail

Kohl’s is releasing a new artificial intelligence (AI)-based holiday shopping tool called Kohl’s Storybook Magic. Shoppers can input details about themselves or their gift recipient into the platform and receive a customized story catered to their personality.

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Cali Group, which owns global QSR restaurant chain CaliBurger, in collaboration with technology companies Miso Robotics and PopID is set to open CaliExpress by Flippy, a groundbreaking venture that is being billed as the world’s first fully autonomous restaurant.

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Dom.OS is “a series of smart tools” that will be able to orchestrate the flow of operations from the moment an order is placed until it goes out for delivery, “keeping one eye on the customer, and one eye on the store operations."

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KiK, a German discount retailer with more than 4,100 locations across Europe, has adopted TradeBeyond as its multi-enterprise platform to digitalise its supply chain operations.

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One company is making a splash in the retail space by using artificial intelligence to cut the number of online shopping-related item returns.

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The Philadelphia Eagles have opened two "On the Fly" Express Shops featuring AI-powered computer vision technology for a cashierless experience.

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Flexibility will drive Sonny's BBQ's strategy in 2024, as they continue to prioritize the evolution in their customer experience through improving and implementing new technology while focusing on consistency in their food and service.

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The Habit Burger Grill will open a new location in Garden Grove, Calif., next week that will feature the growing chain’s first mobile pickup lane.

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The apparel company has been cautious in its buying while trying to meet the needs of department stores and others who seek agility to meet demand.

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Home Depot Vice President of Asset Protection Scott Glenn is asking Congress to pass legislation aimed at combating organized retail crime groups, which he argued have become significantly more aggressive.

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Home improvement retailer, Kingfisher, has broadened its partnership with CitrusAd to bring retail media opportunities to third-party brands across its banners – with B&Q live this month.

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McDonald’s Corp. is turning to Alphabet Inc.’s Google to build out a chatbot that will help its army of restaurant workers get quick answers on questions like how to clean an ice cream machine.

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Merchants including Walmart, retail-pharmacy giant Walgreensand online fashion seller ASOS are rolling out the increasingly sophisticated technology that takes in everything from weather patterns to social-media trends to evaluate huge sets of data and guide decisions on where to place inventory.

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Tyson Foods has opened its most-automated plant yet. The company’s new $300 million fully-cooked food production location features workforce safety devices and robotics-powered pallets.

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Wendy’s Co. is expanding its test of an artificial intelligence-powered chatbot that takes orders at the drive-thru.

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As its foodservice customers’ total business partner, The Coca-Cola Company has engaged a new strategic partner to support their success. CustomerX.i is a customer intelligence platform that analyzes outlets’ POS and loyalty data, delivering actionable insights to enhance guest loyalty and profitability.

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The Aubuchon Company, a fourth-generation family-owned hardware chain is teaming up with Upside, a digital marketplace, to offer cash back opportunities and improve engagement with customers.

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Self-checkout may be preferred by shoppers for a variety of reasons. For starters, it feels like the way to go if you only need a handful of items and don’t feel like waiting in a cashier’s line. Or if you’re late for school drop-off and haven’t even brushed your teeth, making interacting with an actual human a hard sell.

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Longtime RELEX customer and popular consumer goods company in Finland and the Baltics standardizes demand planning capabilities across all subsidiaries.

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The speciality grocer is now available on Uber Eats for on-demand grocery delivery, starting with its more than 40 Florida stores.

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Associated Grocers of New England has furthered efforts to comply with FDA’s Food Safety Modernization Act (FSMA) 204 food traceability law via automation with the ReposiTrak Traceability Network.

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Daki, an on-demand groceries and essentials app that offers deliveries in minutes or scheduled, has selected RELEX Solutions.

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Dave & Buster’s is looking to embed mobile engagement into every part of the in-store experience, as full-service restaurants (FSRs) increasingly find ways to digitize the on-premise journey.

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Domino’s announced Dom.OS — a collection of smart tools to improve operations — alongside other tech overhauls for 2024 during Domino’s Investor Day

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The launch of Pitt on the Go at the Petersen Events Center, in collaboration with Chartwells Higher Education Dining Services, marks the second deployment of the solution on the University of Pittsburgh campus.

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Nedap has been selected by sportswear brand, On, to deploy its iD Cloud platform in factories, warehouses, distributors and stores worldwide.

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RELEX replaces Unicoop Firenze’s legacy space planning and replenishment solutions to decrease food waste, improve product availability, and enhance efficiency and profitability

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Coldwater Creek and Soft Surroundings are implementing the artificial intelligence (AI)-based Newmine Chief Returns Officer platform in an effort to gain the ability to predict, forecast and prevent returns for improved profitability.

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The warehouse club retailer, a division of Walmart Inc., is now providing advertisers participating in its Sam’s Club Member Access Platform (MAP) retail media networkfull-funnel video advertising onsite, in-app and offsite.

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Carrefour Belgium has this week opened its smallest store in Belgium, measuring just 18 sqm.

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Copec and Grabango have partnered with the objective to upgrade 100 of the former’s convenience stores across South America with checkout-free technology.

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When Uncle Julio’s was ready to implement a new pay-at-table solution, they found both efficiency and access to real-time data and customer feedback with OneDine, a SaaS platform providing on-demand guest commerce for the restaurant and hospitality industry,

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Dollar Tree Inc. has experienced a data breach that exposed the names, dates of birth and/or Social Security numbers of former and current Dollar Tree and Family Dollar employees.

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The intimate apparel giant is teaming up with video commerce and engagement platform Firework to enhance online customer engagement by integrating interactive video content directly onto Victoria’s Secret online shopping platform.

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US-based Terrible’s is adding 84 of its gas stations to Upside’s digital marketplace.

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Fivetran reports that its data integration platform is being utilised by La-Z-Boy, a specialist in residential furniture.

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It is no longer a question of if AI/ML is making a difference. The data shows it is clearly a differentiator that will continue to deliver results and help leading retailers lap their competition.” - Greg Buzek - President of IHL Group

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Having gone live with its Point of Sale (PoS) solution in over 250 locations across Mexico, Teamwork Commerce has deployed over 2,000 POS terminals within the retailer’s stores.

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Convenience store and mobility retailer bp tapped unified supply chain and retail planning solutions provided RELEX Solutions to maximize product availability and minimize food waste across 300-plus c-stores in the United Kingdom.

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Amazon is piloting an offering in Denver; Sacramento; and Columbus, Ohio that enables members of the Amazon Prime paid membership program to pay $9.99 per month for unlimited free deliveries from its Whole Foods and Amazon Fresh grocery banners on orders of more than $35.

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Working with digital commerce agency CQL, Coldwater Creek sought to upgrade its technology environment and replace its e-commerce infrastructure to provide the ability to grow in a cost-effective and timely manner.

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The on-demand delivery provider is aligning with the cloud-based Par Brink POS system and Menu Link, a marketplace order management solution within the Par Menu omnichannel ordering solution suite.

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Five Below has made “meaningful progress” optimizing its inventory as the discount retailer develops methods to “improve our ability to predict demand” and “track the movement of product through the supply chain.

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Companies are aggressively moving away from China sourcing – or not. In the past couple of years, a number of surveys have found a high percentage of US manufacturers and brand companies indicate their intent to move at least some manufacturing away from China, driven by rising costs, political tensions, and the supply chain disruptions seen out of China related to the COVID crisis.

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Health and wellness retailer Holland & Barrett has partnered with Olio, a food sharing app.

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The consumer journey and relationship have never been more important than they are today. Many brands are prioritizing this relationship and shifting meaningfully to Direct-to-Consumer (D2C) strategies, which requires a well-founded and solid plan.

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Kroger Health is poised to transform the landscape of health care benefits. The health care division of The Kroger Co. has tapped startup Soda Health Inc. to help launch a Smart Benefits program.

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This over-the-air update provides more than 150,000 consumers with select GE Profile, Café, and Monogram wall ovens and slide-in ranges with access to a rotating selection of recipes from Kroger and CPG partners including King Arthur Baking directly from their appliance's LCD touchscreen.

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Studenac, Croatia’s largest retailer by number of stores, has deployed a series of digital tools that use data to improve margins, streamline the supply chain and enable better, faster decisions on where to build new outlets.

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Accenture is joining forces with Unilever. The move is part of a strategic initiative to leverage Unilever's AI research and implement technologies that enhance productivity, drive efficiencies and accelerate disruptive and AI-powered innovations at scale.

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ExxonMobil is giving drivers simplified ways to pay both at the pump and inside the store with the completed the rollout of Direct Debit+ and the refreshed Exxon Mobil Rewards+ app, now with Indoor Payment.

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Elvie, has partnered with Wunderkind, the leading performance marketing solution that scales one-to-one messages for retailers, to drive revenue and customer loyalty, while growing its first-party database.

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In a partnership with DataDelivers. a provider of data-driven tools and services in the restaurant industry, Lou Malnati’s has implemented strategies to optimize sales, enhance customer engagement, and drive traffic to their restaurants.

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Dutch fruit and vegetable wholesaler leverages forecasting & replenishment, promotions forecasting and integrated supply chain solutions from RELEX to improve seasonal forecast accuracy.

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This month over 100 Torchy’s Tacos locations will be added to the Uber Eats app across Arizona, Arkansas, Colorado, Florida, Indiana, Kansas, Louisiana, Missouri, North Carolina, Ohio, Oklahoma, Tennessee, Texas, and Virginia.

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