Top Things You Missed IN Retail

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Baristas can now pick up or swap shifts across their entire district through the newly upgraded Shift Marketplace tool, with 20,000 shifts claimed weekly

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The tech giant’s AI Mode shopping experience combines its Gemini generative AI chatbot with Google Shopping Graph, a real-time dataset of products, inventory, and merchants with more than 45 billion listings, in-stock inventory data from a range of retailers.

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The discount giant is connecting Everyday Health Signals, its new artificial intelligence-based digital platform, to NationsBenefits members.

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Ralph Lauren is turning to artificial intelligence and predictive buying to better navigate uncertainty and adapt to changing consumer behaviors.

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The home improvement retailers reported customer service improvements and easier information gathering as access to the technology expanded.

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The delivery company did not give a reason for ending the nearly 2-year-old pilot but said it still resulted in new technology that will be used elsewhere.

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The tie up is pitched as the largest single retailer roll-out of electronic shelf edge labels in the UK and Ireland.

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Largest spare parts specialist in Europe relies on RELEX to increase forecast accuracy, optimize inventory levels and support sustainable growth.

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Ulta Beauty centralized scattered customer data to build unified profiles, enabling AI-powered personalization across channels in near real-time.

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Artificial intelligence has rapidly evolved from an industry curiosity to a powerhouse driving the latest tech breakthroughs in foodservice.

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Wayback Burgers is partnering with tech-enabled mystery shopping and customer experience improvement firm Reality Based Group (RBG) in an effort to refine its customer service, operational efficiency, and brand consistency.

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Decathlon has partnered with Bambuser to expand Visio Store, a service that allows customers to schedule appointments with sales associates via video conference to receive guidance in choosing their sports equipment.

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Starbucks is set to break with its long-standing tradition of direct barista-customer interaction by introducing self-service kiosks in Korea and Japan for the first time, according to a Korea JoongAng Daily report.

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VusionGroup reports a full store deployment of electronic shelf labels at ZamZam Village Grocer in Sydney, Australia.

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Paytronix and Australian culture inspired Parched Hospitality Group have launched Parched Locals, a new rewards programme and mobile app to engage with guests across all four of its restaurant brands: Daintree; Hole in the Wall; Isla & Co.; and Wallflower.

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UK specialist sports and fitness online retailer, Sweatband.com, has selected Scurri to help up its delivery experience game, from dispatch to customer notifications.

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Under Armour Turkey is deploying Rnv.ai AI powered inventory management solutions to optimise stock levels, improve availability, and make data driven decisions.

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Subway EMEA reports that over 400 interactive self-serve kiosks are now live across the UK, Ireland, Germany, Finland and the Netherlands.

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The omnichannel eyewear brand is partnering with digital creative agency Kettle to roll out Advisor, a mobile AI solution which delivers tailored recommendations based on facial dimensions like shape, width and nose bridge, as well as personal style.

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Walmart Inc. is enabling select customers to identify plan-specific, benefits-eligible products while shopping on its site and app.

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VoCoVo has announced a partnership with Currys to implement its Series 5 Pro Headset technology and support the retailer’s largest ever investment in store safety initiatives.

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DHL Group has expanded its partnership with Shopify to make it easier for merchants to ship their products around the world. This collaboration is set to benefit millions of Shopify merchants by providing a faster, simpler, and more efficient way to connect with DHL’s extensive network for both domestic and cross-border shipping.

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A scrappy mindset, playing around with available tools, and focusing on real-world use cases are the keys to unlocking AI’s potential.

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Blaze’s new loyalty program is tightly integrated with its point-of-sale system, enabling guests to earn and redeem rewards simply by tapping their card — no app required.

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This fast-casual restaurant concept wanted a better way to communicate with every guest on every order and support its franchisees with smart operations solutions.

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According to Sam’s Club, the launch of pizza delivery is the latest step in a bigger shift to providing shoppers digital ease in ways that save time, add value and deepen customer connections, such as its new digital-first store format.

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Donatos Pizza and its sister company, smart kitchen technology developer Agape Automation, are partnering with robotic food tech provider Appetronix to open the pizza chain’s first robot-operated restaurant in its headquarters city.

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Paytronix and Australian Parched Hospitality Group have launched “Parched Locals,” a powerful new rewards program and mobile app to engage with guests across all four of its iconic restaurant brands.

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The online giant recently started piloting new short-form audio product summaries on select product detail pages, with artificial intelligence-based shopping experts discussing key product features.

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The QSR pizza segment is fiercer than ever, yet few brands like Papa John’s have weathered the decades. Founded on a promise of quality and propelled by an early leap into digital ordering, the company now boasts more than 6,000 restaurants worldwide.

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Kiosk technology boosts average order size, improves efficiencies, and more, says Bryan Groc, Senior Vice President of Data Analytics for the fast-casual chicken chain.

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Kmart Group has announced plans to open a giant 100,000 square metre distribution centre at the Moorebank Intermodal precinct. Scheduled to be operational by the end of 2027, the facility will transform Kmart Group’s supply chain in NSW through a modern omnichannel fulfilment capability.

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Vento Motorcycles U.S.A. has taken a significant step forward in its growth and modernization strategy by selecting Teamwork Commerce as its new Point of Sale (POS) and omnichannel retail technology solution for all locations in Mexico.

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LVMH Moët Hennessy Louis Vuitton, a founding partner in Viva Technology, plans to streamline its awards and displays at the ninth edition of the fair scheduled for June 11 to 14 in Paris.

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US retailer Harmons Grocery has deployed autonomous Tally robots from Simbe to scan inventory and verify prices in stores.

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Frasers Group’s new data-driven platform offers hyperpersonalised advertising across the Group’s physical and digital spaces, connecting brand partners more effectively with customers.

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bp pulse, convenience retailer bp's electric vehicle (EV) charging business, is installing EV chargers at an initial 50 Waffle House restaurants in Texas, Georgia, Florida and other locations in the South and Southeast across the U.S.

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Hapbee Technologies Inc. today announced a strategic partnership with Snooze. With nearly 100 store locations expected by the end of 2025, Snooze offers a uniquely high-touch, personalized in-store experience focused on optimizing better sleep.

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Olímpica S.A., a Colombian supermarket chain, has become the first retailer in Latin America to implement Toshiba Global Commerce Solutions' full ELERA Security Suite.

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Charity owned lender Fair for You has launched a new prepaid shopping card loan with retail partners including Argos, Iceland, Dunelm, Euronics, Tapi and Chemist Direct.

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UK fashion brands Oh Polly and Bo+Tee deploy Claimit platform that automates shipping courier claims

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Authentic Brands Group has announced a partnership with Reshop, a platform focused on refunds for consumers and merchants.

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Mirakl is partnering with Lowe’s Marketplace to help it offer a wider range of both premium and value products for every home project, supporting the retailer’s Total Home Strategy.

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The discount giant has opened a 102,000-sq.-ft. facility in Frederick, Md. designed to fulfill up to 100,000 prescriptions a day, supporting more than 700 stores across 16 states and Washington, D.C.

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The Save Mart Companies (TSMC) and SymphonyAI crafted an end-to-and approach using the Category Management Suite with Assortment-as-a-Service and CINDE Insights, whose AI-powered models drive real-time retail insights into category and brand performance.

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Northeast Grocery Inc. is providing on-demand grocery delivery of more than 150,000 items at nearly 260 stores across the Northeast via a new partnership with DoorDash.

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The largest Hardee’s franchisee in the United States is harnessing artificial intelligence and data-driven insights to improve efficiency and customer satisfaction, which are key drivers of success in the fast-paced world of quick-service restaurants.

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