Retail’s Reality Check

Adyen’s technology is enabling guests to customise their checkout experiences, and making it possible for them to order fresh food on their phone using digital wallet payments for the first time.

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Asda is trialling new ‘Digital Spirits display screens’ across 23 of its Express stores, under its continued investment in innovation.

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Best Buy Co. Inc. is partnering with Microsoft to provide perks for shoppers of the tech giant's upcoming line of artificial intelligence-enabled PCs.

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The privately held gas station and convenience store chain is rolling out HappyOrNot customer feedback kiosks across all its 462 stores, which are located throughout California, Oregon, Washington and Colorado.

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Kinaxis Inc., a global leader in end-to-end supply chain orchestration, today announced that Harley-Davidson has selected Kinaxis to accelerate the transformation of the company’s global supply chain.

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The Michaels Companies is leveraging the cloud-based Manhattan Associates Active Omni unified commerce platform.

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This will deploy a network of Polytag’s Invisible UV Tag detection equipment in strategically chosen recycling centres that handle high volumes of waste.

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Walgreens has formed a partnership with Banyan, a platform offering merchants item-level receipt data solutions.

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A subsidiary of The Save Mart Companies, Lucky operates roughly 70 stores around the Bay Area.

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To enhance visibility, Chipotle has implemented radio frequency identification (RFID) tags across its supply chain. These smart barcodes automatically identify and track inventory, a technology commonly used in retail but novel in the restaurant industry.

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The nation’s largest beauty retailer, which has offered same-day delivery through DoorDash Drive, DoorDash's white-label fulfillment platform.

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Fortnum & Mason has selected RELEX Solutions for forecasting and replenishment capabilities. RELEX partner Demandtex will support the project with implementation and consulting services.

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Several regional grocers are amplifying their efforts to ensure food safety and quality with Internet of Things (IoT) technology.

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UrbanStems’ deployment of AI-powered chatbot solutions from Zendesk has helped the retailer actually raise customer satisfaction scores.

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Three retailers in separate verticals are all having success in different enterprise areas with aid from Manhattan Associates technology.

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River Island's expanded store in the Arndale Center, in Manchester, England, offers an integrated shopping experience boasting interactive fitting rooms and self-check-out.

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Sainsbury’s and Microsoft have announced a new five-year strategic partnership, using the latter’s artificial intelligence and machine learning capabilities and Sainsbury's datasets to help accelerate the retailer's recently announced Next Level Sainsbury’s strategy.

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Walmart continues expanding its high-tech supply chain facility model. The high-tech facility will feature an automated, high-density storage and retrieval system.

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Walmart Realm has gone live, pitched as a first of its kind immersive commerce marketplace featuring influencer driven virtual shops.

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Data and AI algorithms have potential, but we need wisdom to realize their full potential.

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Amazon is leveraging artificial intelligence to help maximize its usage of solar-generated energy.

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Dunnes Stores, Tesco Ireland and Aldi Ireland are partnering with Kwayga, a B2B supplier sourcing engine in the food and drink sector, to employ AI driven strategies enabling the accessibility of good quality products at sustainable prices.

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AI has changed what Walmart can do with search. About a month after debuting the technology, Walmart CEO Doug McMillon said the company was already seeing results.

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For the past six months, the teen apparel and accessories retailer has been integrating RFID technology into its Manhattan Associates Active Omni store inventory solution at 50 stores.

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Schnuck Markets Inc. has joined the Ibotta Performance Network (IPN), the first digital network that delivers promotions in a coordinated fashion across retailer platforms, large third-party publisher sites and Ibotta’s direct-to-consumer properties.

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American guitar and amplifier maker Fender Musical Instruments Corp. is partnering with Bluecore, a retail shopper identification and customer movement technology provider, to spur customer growth and customer retention.

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The tech giant announced multiple new AI-enabled solutions that help retailers make their products discoverable in Google Search and then streamline their promotion. An overview of each new application follows.

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Already using Metapack Delivery Manager, Mountain Warehouse has added the Delivery Options and Intelligence solutions to its operations.

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The Mexican food QSR has teamed up with Flybuy, an operations platform specializing in location technology, to introduce location-based order firing at its 400 locations in 23 states.

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Daniel’s Jewelers is enjoying robust return-on-investment in deploying RetailNext technology to measure shopper behaviors, predict traffic counts, analyze theft and assess digital ads effectiveness. It’s also proved a big win for customers.

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E.l.f. Beauty posted its first billion-dollar fiscal year on Wednesday as sales spiked 77%, but the retailer is expecting its growth to slow down in the current fiscal year. The eyes, lip, face company, known for its viral marketing and prowess in winning over younger consumers, issued guidance that came in lower than analysts had forecast.

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eBay has announced a new ‘resell on eBay’ feature that enables users to list their clothing on the platform in a couple of clicks of a button.

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The upscale California grocer will utilize Legion Technologies’ AI-driven workforce management (WFM) platform for automated scheduling, demand forecasting, and frontline communications to improve labor efficiency.

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Learn how one of Canada's leading apparel retailers reduced their operating expenses and boosted sales after making the switch to Shopify POS.

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MUJI has launched new online storefronts on the BigCommerce platform.

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Senior leadership reveals how Tops banner overcame adversity of deadly tragedy, plus how it’s navigating operational challenges posed by 2021 merger.

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Zappos is no stranger to the world of AI and innovation to aid its customer engagement. In 2019, the company was a trailblazer with its self-taught AI algorithm that helped rebuild its search engine, increased customer personalization and picked up trending keywords and phrases.

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To upgrade its search experience and improve performance, Blindster replaced its legacy platform the artificial intelligence-based Algolia AI Search solution, featuring analytics, rules, synonyms, and dynamic re-ranking functionality.

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Gelson’s Markets is expanding its partnership with tech platform Invafresh to help improve revenue and reduce food waste.

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Lacoste Turkey, under the umbrella of Eren Group, has announced a partnership with GardeRobo AI, a fashion e-commerce personalisation platform.

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Oliver & Bonacini (O&B) Hospitality transitioned 30 restaurants, catering, and event venues across Canada to Silverware POS. The move stems from a need to update and standardize its POS systems.

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Faborit, a Spanish coffee shop and health food chain, has partnered with digital signage provider nsign.tv to digitize menu boards in 28 store locations spread across Spain.

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Mulberry has recently confirmed the expansion of their successful partnership with Tulip. The collaboration integrated Tulip's mobile-first, omnichannel retail solutions across Mulberry stores in the UK and US.

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Gatorade supports its new omnichannel loyalty program with the cloud-based Oracle CrowdTwist loyalty and engagement solution.

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The global brewer will implement Blue Yonder Cognitive Demand Planning that utilises artificial intelligence (AI) and machine learning to improve forecast accuracy and reduce bias by considering dynamic external and internal variables.

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Zippin and Aramark UK have partnered with LEGOLAND Windsor Resort to launch Europe’s first checkout-free store in a theme park. The store, which recently opened for the 2024 season, lets resort guests grab items without having to join a queue.

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RaceTrac recently set out to solve the lack of stability and consistency across its retail technology stack.

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SDI Element Logic and Reitmans (Canada) Limited are pleased to announce the installation of a streamlined SORTRAK inventory management system at RCL's Montreal, Québec, distribution center.

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The facility is Tractor Supply’s first to utilize autonomous mobile robots at scale for small-item fulfillment. It will serve as a testing facility for other robotics designed to help reduce costs and increase productivity.

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Three years after its launch in the United States, Walmart Luminate, the retailer’s insights solution, is being rolled out worldwide.

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