Top Things You Missed IN Retail

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In a high-profile experiment, Walgreens sought to modernize its stores by replacing traditional refrigerator doors with digital screens. The attempt failed.

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L’Oreal will leverage IBM generative AI technology to develop a custom AI foundation model engineered to help it discover renewable, sustainably sourced raw materials when developing consumer beauty and cosmetics products.

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WALMART CEO John Furner has expressed optimism about the rise of artificial intelligence in retail, revealing the company is using a "digital twin" to plan store layouts.

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Dollar General leverages a unified data platform to deliver more personalized, relevant and timely ads to customers via its retail media network.

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The future of retail is here, and it’s called Wallie. As the need for the fashion industry to embrace technological advancements, Wallie emerges as a groundbreaking solution designed to revolutionize inventory management, product allocation and how we manage processes in the nearby future.

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After working at big banks including Citigroup and UBS, followed by a stint as information security for consumer goods giant Procter & Gamble, Kostas Georgakopoulos got an offer he couldn’t refuse from snack maker Mondelez International to run both its IT and cybersecurity operations.

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NRF: Retail’s Big Show is one of the most highly anticipated events in the retail industry, uniting the brightest minds in technology and innovation from around the world.

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Consumer goods companies continue to eye artificial intelligence agents to automate processes that can drive revenue growth. Two brands, SharkNinja and Pandora, are already underway with their use cases, using autonomous AI to transform consumer experiences.

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McDonald's Corp. has extended its strategic partnership with Cognizant. This renewed agreement will focus on leveraging cutting-edge technology to enhance McDonald's staff enablement, customer experience, and operational efficiency.

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Tech trends that will define the trajectory of the grocery retail industry in 2025. AI advancements transforming operations and shopping experiences were big themes at this year's NRF Big Show in New York City.

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Tapestry is turning to Adobe Firefly's custom AI models to transform its design process. The company is utilising digital twins, virtual replicas of its products, to experiment with new concepts and designs.

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The distributor leverages Provi's comprehensive online B2B marketplace to maintain flexible ordering options for licensed retailers across all 16 U.S. markets where Breakthru operates

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Key Food Stores Co-Operative, Inc. has formed a strategic partnership with Retail Fluent Media Network, Inc. (RFMN), a retail media and ad tech company serving independent grocers, mid- to large-scale supermarket chains and convenience stores.

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Puma is deploying the AI-equipped SAP Emarsys omnichannel customer engagement solution to personalize the customer path to purchase across its direct-to-consumer platforms, in-store experiences and third-party channels.

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Big changes are ahead for Sephora. The beauty retailer is planning to make major alterations to its 700 brick-and-mortar stores across North America.

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Laundry detergent brand All will incorporate NaviLens technology on the tubs and pouches for its Free Clear Mighty Packs to aid people with blindness or low vision.

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The Home Depot Inc. is launching partnerships with third-party online delivery platforms DoorDash and Uber Eats. The world’s largest home improvement retailer is adding to established collaborations with online delivery providers Instacart and the Walmart white-label GoLocal delivery service.

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John Lewis has become the first UK retailer to implement AI-powered age checks for online knife sales, in a move to prevent under-18s from purchasing kitchen knives.

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DSW Inc. has teamed up with Skypad, a leader in retail analytics, to enhance the retailer’s customer experience and business insights.

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YEEP! has partnered with Co-op in a move that will see its parcel lockers installed at 30 of the UK convenience retailer’s stores.

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UK luxury lifestyle brand, SheerLuxe, has announced a partnership with C-Screens, a TV Out-of-Home (TVOOH) network.

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Instacart has become a crucial channel for CPG giant Del Monte Foods to reach younger consumers as it targets Millennials and Gen Z buyers who are predisposed to mobile-first.

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Family Express is among the retailers that have evolved their platforms to integrate the right capabilities.

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As retail media networks become table stakes for retailers, Thrive Market is charting a distinctly different course. Thrive's status as a private Public Benefit Corporation has allowed it to prioritize member experience over immediate revenue gains.

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WE Fashion, a leading European fashion retailer operating in over 25 countries, has chosen Oracle Cloud to modernize its business operations. The company will implement Oracle Retail Merchandising Cloud Services and Oracle Fusion Cloud Warehouse Management to enhance its omnichannel operations across 133 stores and distribution centers.

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WHSmith North America has partnered with commerce media solution SMG to launch a travel-focused in-store retail media network (RMN) that will connect brands with shoppers at the retailer’s more than 347 airport, rail station and resort-based locations across the U.S. and Canada.

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Medallia and Higher Oak are working with New Look to improve customer experience (CX) across its UK and Republic of Ireland operations.

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Ollie Pets is leveraging an AI solution from Stampli to transform its finance operations, achieving results which typically require a much larger team while using a dedicated financial staff of three people.

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Eurocell, a UK manufacturer, distributor, and recycler of UPVC window, door, conservatory, and roofline systems, says it has overhauled and optimised its inventory management through its partnership with Peak. Using artificial intelligence, it has streamlined inventory management across its network of over 220 branches.

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Since partnering with Otter, Skyline Chili has experienced dramatic improvements in delivery performance.

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BigCommerce has announced a partnership with Mountain Warehouse as the outdoor retailer migrates from a custom built online solution to its headless platform.

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Executives from the Home Depot, Mercado Libre, and Schwarz Media shared ongoing use cases, particularly within Google Gemini implementations, and their predictions for scalability during the “Retailers Moving From Vision to Value With AI” session at NRF’s Big Show.

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United Supermarkets has returned its 28-Day Challenge campaign to the United Supermarkets, Albertsons Market, Market Street, and Amigos banners.

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Fashion brand The Couture Club has credited its partnership with Shipster for playing a key role in its growth.

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Mattress Warehouse is tapping GTT’s managed network and security services to support a consistent and superior buying experience for the retailer’s customers in more than 350 stores.

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German retailer REWE Group has inked a deal with Israeli startup Catch to test Catch AI, a platform that operates across the likes of smart carts, smartphones, and self-checkout kiosks.

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Impact Analytics has partnered with Italian shoe retailers, PittaRosso and Scarpe&Scarpe, to implement generative AI solutions. The two brands operate approximately 300 retail locations under both nameplates along with two e-commerce sites.

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Club Quarters, a hotel brand and management company, announced today that it will offer guests the ability to store and use mobile room keys within personal device digital wallets at all of its properties throughout the US and the UK.

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Walmart is taking another step into its rapidly growing metaverse commerce initiative.

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IBM is utilizing the Walmart white-label GoLocal "delivery-as-a-service" platform as the last-mile delivery provider for its IBM Sterling order management solution.

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Sensei, a Portuguese startup focused on the autonomous retail technology space, has secured €15 million in a Series A funding round.

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A resale retailer of luxury handbags and accessories is opening a storefront on a major third-party digital platform.

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The state-of-the art campus represents a multibillion-dollar investment in “associate experience, environmental leadership, and community development." It features mass timber construction, smart building technology, offices powered by renewable energy and seamless integration with downtown Bentonville, Ark.

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Walmart has chosen artificial intelligence-enabled robotics technology provide Symbotic Inc. to take over its advanced systems and robotics division.

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