Top Things You Missed IN Retail

Aldi has added a contactless card payment option to its AiFi technology powered checkout-free Shop&Go store in Greenwich, London.

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This year’s “Big Show” lived up to its name. Even more bustling than last year’s event, a palpable come-back following a pandemic-prompted slowdown, The Big Show 2024 from NRF featured packed audiences eager to learn more about the latest tech advancements, partnerships, and innovations from across the industry.

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Kraft Heinz is building an internal generative AI app, known as KraftGPT, for employees to obtain quick insights into such things as product sales.

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Little Caesars has partnered with Deliverect, a global scale-up that integrates and accelerates online restaurant orders, to help integrate and scale its global third-party delivery operations.

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Premium luggage company Monos is tapping AI-powered customer service technology in order to streamline tasks and expedite inquiry resolutions.

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The specialty office products retailer, a subsidiary of The ODP Corp., is utilizing Zebra Workcloud software and Zebra mobile solutions.

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Shopify’s ShopPay solution has made an appearance on a non-Shopify website, with some industry observers predicting the end of one-click checkout businesses.

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TimberTec announces today that Western Archrib, part of the Alberta-based Northland Group of Companies, has selected TiCom, TimberTec’s market-leading timber ERP solution.

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Meet 10 of the robots that Fast casual brands are using to improve the guest experience and provide better service.

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Computer vision and artificial intelligence specialist, Adroit Worldwide Media (AWM), has announced an exclusive partnership with Choice Market, positioning the firm as the preferred provider of frictionless technology solutions.

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Brookshire Grocery Company (BGC) has completed implementation of Logile’s retail labour planning and workforce management (WFM) solutions at its 209 locations.

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PRADCO uses headless commerce technology that has integrated generative AI to design web pages. The artificial intelligence copilot helps designers build pages without having to work with web developers.

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The department store retailer is leveraging the WorkJam artificial intelligence (AI)-based “super app” to provide its frontline associates with solutions that enable activities such as flexible scheduling and gaining early access to earned wages.

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Tekion, innovator of the first cloud-native platform serving the entire automotive retail ecosystem, today announced a new engagement with Asbury Automotive Group, a Fortune 500 company and one of the largest franchised automotive retailers in the United States.

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StrongPoint has been selected by Sainsbury’s to supply order picking technology for online grocery orders fulfilled manually in-store.

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Outdoor and Cycle Concepts is expanding the £1.5 million roll-out of electronic shelf labels from Sweden’s Pricer to all its 78 stores by May.

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Verb Technology Company, Inc. proudly announces the addition of five dynamic new brands favored by the ‘U40’ (under 40) demographic – the fastest-growing social shopper demographic.

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Zebra Technologies Corporation today unveiled its new ultra-rugged mobile computer, the MC9400 Series. Equipped with public and private 5G (data only) and Wi-Fi 6E connectivity, the MC9400 Series is designed to enhance workflow efficiency and device security across the retail, warehouse, manufacturing, and transportation and logistics industries.

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Zebra Technologies Corporation today announced it is expanding its retail offerings to advance The Modern Store by Zebra, its visionary framework designed to help retailers solve their most critical operational challenges.

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bp tapped Diebold Nixdorf to help improve business availability and modernization for the company's global retail site estate, driving a consistent and seamless consumer experience.

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Moss (aka Moss Bros) has selected OneStock’s Order Management System to continue its digital transformation push as it looks to create a world class shopping experience for its customers.

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Through this partnership, VS&Co will also leverage Google Cloud's AI technologies to improve customer and associate experiences and drive operational efficiencies within the business.

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Uplift, the leading Buy Now Pay Later solution for the world's travel brands, announced today a partnership with Club Med, the pioneer of the all-inclusive concept, to provide their guests with the ability at checkout on all reservations to spread the cost of their booking over time.

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Generative artificial intelligence (AI) can provide effective data analysis and tangible results for convenience retailing, according to the newest "Vision Report" from the Convenience Technology Vision Group (CTVG).

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DTC brand Good American has introduced a new immersive in-store experience at its LA flagship in the Westfield Century City mall, powered by a series of Samsung commercial LED displays.

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Samsonite has implemented a new mobile-driven experience across its European stores, powered by Oracle Retail Xstore Point of Service and implemented by Oracle Retail Consulting. The technology adds to Samsonite’s growing tech stack, which includes Oracle Retail Xstore Office and Oracle Retail Order Broker Cloud Service.

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Sam’s Club has launched a new technology that will resolve a key member concern: waiting in line for receipt verification to exit the club. The new tech announced at CES 2024 in Las Vegas leverages a first-of-its-kind application of artificial intelligence (AI) and computer vision technology to eliminate queuing at the club’s exit area.

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The W Barcelona hotel, situated on the famous Barceloneta Boardwalk, recently partnered with IRIS, the leading provider of digital F&B and guest experience platforms, to offer a broader digital ordering experience resulting in a boost in revenue and efficiencies.

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XY Retail has been chosen as the unified commerce platform for the Armani Group in a deal covering operations across over 20 countries and more than 700 stores.

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OBI has selected TradeBeyond's multi-enterprise platform for an extensive supply chain digitalisation project, which will help its Asian sourcing arm.

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DoorDash added Camping World, Golf Galaxy, JD Sports, Finish Line and The Vitamin Shoppe to its delivery marketplace on Thursday to “support consumers on their active and wellness journeys.”

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The world’s largest retailer showcased how technologies like AI, GenAI and AR will reimagine Walmart’s role as a shopping destination to serving as a customer’s concierge, acting as their partner in achieving broader missions.

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From Sweetgreen going all-in on an app, subscription and loyalty program; to Subway’s new MVP rewards program—loyalty got a major upgrade this year

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Albertsons Media Collective, the retail media arm of Albertsons Cos., has entered into an agreement with Capgemini to harness the power of the company’s intelligent process automation technology for enhanced media planning, media operations and content creation.

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ParTech, Inc. today announced that Bob Evans, the iconic family-style restaurant chain with 437 locations in the U.S. has selected PAR's industry-leading loyalty and offer solution PAR Punchh.

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Build-A-Bear Workshop has deployed a new cloud-native, mobile-first POS and customer engagement solution in 450 stores across the U.S., Canada and the UK. The Jumpmind technology is helping make the unique shopper journey more seamless and enriching for both shoppers and associates.

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Collaborating with Checkers & Rally's, we are setting a new standard for the QSR experience by deploying our voice AI technology across their extensive national footprint. Our shared vision is to redefine efficiency and customer engagement in the drive-thru landscape."

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Visitors to NRF 2024, which is taking place this week in New York, will be able to use a checkout-free store, operated by Levy Restaurants and powered by Amazon’s Just Walk Out technology.

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As they take stock after the year-end frenzy of shopping the holiday season always brings, retail CIOs attending the National Retail Federation’s annual show, NRF 2024, may be wondering how they can improve their IT systems’ performance over the next 12 months. If software vendors have their way, the answer is likely to involve more artificial intelligence.

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XY Retail is pleased to announce a strategic partnership with Paul & Shark. Paul & Shark will leverage XY Retail's unique, fully-featured omnichannel platform with POS, OMS, Clienteling, and global fiscal compliance, to enhance the brand’s customer experiences.

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Associated Food Stores has selected Procurant, a collaborative software platform for retail grocers, to provide perishables purchasing and source-to-pay order management.

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Heritage Grocers Group is using technology solutions from Spectrum Enterprise, a part of Charter Communications, to facilitate the independent grocer’s expansion efforts.

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Zebra Technologies Corporation announced the findings of its 16th Annual Global Shopper Study which confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.

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Sensormatic Solutions is working with Allbirds to boost its customer experience with radio frequency identification (RFID) enabled inventory accuracy.

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Avery Dennison and partner TripleR are working with European bedding giant Aquinos Group to enable it to become the first in its sector to be in line with the recently agreed EU Digital Product Passport (DPP) rules.

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BluHost, a hospitality management company, selected PVNG by Aptech because of past positive experiences with the company.

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XY Retail today announced that renowned Italian fashion house, Boggi Milano, has chosen XY Retail as its preferred platform for unified commerce.

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Earth Fare has teamed up with GenoPalate, a provider of personalized nutrition science, to use biomarkers, proprietary algorithms and extensive databases to personalize nutrition for Earth Fare shoppers. The partnership is the first between a grocery retailer and GenoPalate.

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Liverpool, a leading Mexican retailer, chooses RELEX to optimize supply chain processes for internal supplies and meet the growing demand from sales channels continuing to deliver a high-quality experience to its customers.

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Maverik — Adventure's First Stop partnered with fintech company Relay Payment to offer fleets and commercial truck drivers an enhanced experience when paying for fuel at Maverik pumps.

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Bridgeline Digital, Inc. announced today that Max Warehouse, a home improvement retailer, has selected Bridgeline's AI-powered search technology, HawkSearch, to implement into the retailer’s online shopping website.

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Selco Builders Warehouse, a leading provider of trade services, building products, and materials to tradespeople across the UK, has seen significant enhancements in the efficiency of their branches and customer service following a successful deployment of RELEX Solutions.

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Nuvei has inked a deal to provide payments for Galeries Lafayette UAE’s e-commerce platform. Galeries Lafayette UAE is a subsidiary of French Department Stores, situated in Dubai Mall.

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The Southern California specialty retailer is teaming up with solutions provider Clear Demand to optimize pricing and promotions.

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GK Software, a global leader in comprehensive retail applications for real-time omnichannel business systems, reports a very successful year, with growth in North America reaching new heights.

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Ikea Retail (Ingka Group) is opening a new customer distribution centre (CDC) in Tiajin, located outside Beijing, in China.

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The company decided to implement a centralized site performance analytics portal that would enable its global teams obtain comprehensive insights into site speed metrics, particularly Core Web Vitals scores measuring real-world user experience.

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Sainsbury’s has launched a new, ultra-rapid electric vehicle (EV) charging business that will deploy 750 charging bays by the end on the year.

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