Nordstrom is deepening its partnership with NuOrder by Lightspeed to enhance data integration and merchandise planning. Using NuOrder’s universal product catalog, Nordstrom will expand AI-driven forecasting, personalization, and buying efficiency, reducing manual work and accelerating product delivery to improve overall customer experience.
Simbe has deployed its autonomous shelf-scanning robot, Tally, chainwide at Harmons stores in Utah. Tally delivers real-time shelf data on availability, pricing, and placement, streamlining inventory management, reducing out-of-stock items, and empowering Harmons’ staff to focus on customer experience and operational excellence.
Your phone buzzes at 6 a.m. It’s ChatGPT: “I see you’re traveling to New York this week. Based on your preferences, I’ve found three restaurants near your hotel. Would you like me to make a reservation?”
Nestle has completed its ERP upgrade to SAP S/4HANA, integrating SAP’s AI copilot across global operations. The system enhances agility, automates procurement and order fulfillment, and unifies reporting. The rollout, supporting 50,000 users across 112 countries, positions Nestle to scale AI-driven efficiency and respond faster to market trends.
Adobe’s new AI tools are winning over a growing number of big brands that want state-of-the-art technology embedded in the design tools with which they’re already familiar.
The Home Depot, The Walt Disney Co. and The Coca-Cola Co. are a few of the major marketers that are using Adobe’s new AI offerings.
New research from warehouse and store inventory management software firm GreyOrange reveals that 61% of store managers have seen no improvement in theft following the recent crackdowns on organized crime (GreyOrange says more than 30 state laws have been enacted since 2022 to curb organized retail crime, including bills that enforce stricter penalties and lower felony thresholds).
Scandit, the leader in smart data capture, and IHL Group, a global research and advisory company focused on the retail industry, have today released new research which reveals that shelf intelligence has become a strategic imperative with retailers moving decisively to invest in technologies that drive inventory accuracy, profitability, and customer satisfaction. IHL Group’s research spanned over 400 retailers across grocery, mass merchants, warehouses, drug stores, and convenience store segments in the US and EMEA.
PayPal is adopting the open standard Agentic Commerce Protocol to enable ChatGPT users to check out instantly using PayPal and will support payments processing for retailers leveraging the instant checkout solution from OpenAI, developer of the ChatGPT generative AI model.
Mondelez is using a generative AI tool developed with Publicis Groupe and Accenture to reduce marketing content costs by up to 50%. The $40 million investment will produce AI-made ads for brands like Oreo, Milka, and Chips Ahoy, accelerating creative production while maintaining strict brand and ethical guidelines.
City Beach, an Australian fashion and lifestyle brand, is teaming up with Teamwork Commerce to drive a next-generation omnichannel experience across all its stores.
British steakhouse and cocktail bar Hawksmoor is deploying Sona’s workforce management solution. The AI powered solution is a smarter way of working that gives Hawksmoor teams better tools, clearer insight, and more space to focus on what makes Hawksmoor special.
In partnership with CONVO South Africa, the West Rand centre now offers instant access to qualified South African sign language interpreters by scanning QR codes located at information points and customer service desks throughout the mall.
Throughout November, EE will be launching multilingual translation across all interactive screens in its stores, enabling customers to explore its full range of products and services in the language that suits them best.
Dassault Systemes reports that its HomeByMe solutions are enabling the European online furniture and décor retailer Sklum to offer 3D shopping experiences
Goddiva, a UK-based fashion e-commerce brand, has launched Goddiva AI, a shopping assistant powered by OpenAI GPT-5 and LangChain. Integrated across Goddiva’s website and order systems, the tool helps with natural language product discovery, order tracking, returns, and personalized discounts, delivering support that adapts to each customer’s preferences.
Piggly Wiggly Alabama Distributing Company is offering its 240-plus member stores the eGrowcery digital commerce platform. The partnership gives independent grocers unified online and in-store shopping tools, retail marketing support, and advanced fulfillment technology to compete with national chains and boost customer engagement.
Walmart Connect Mexico advances its omnichannel retail media strategy, strengthening first-party data and enabling secure collaboration with brands and agencies through AppsFlyer technology
Face Haus has been using a Perfect Corp.-powered Skin IQ tool for more than a year, which it said has enhanced customer experience throughout the consulting process.
Petco has opened up its retail media network to brands that don’t sell their products through the retailer. Working with ecommerce technology Rokt, Petco is allowing non-endemic brands to advertise through its retail media network platform.
Keurig Dr Pepper, which is taking advantage of a new server-to-server integration between Amazon and AI-powered ad platform Clinch. The integration, announced on Thursday, marks the first time a third-party ad solution has been able to serve ads to Amazon custom audiences.
In fulfillment centers across the U.S., Amazon has been rolling out new technology that works with its employees to solve complex challenges, from delivery speed to sustainable AI. This week Amazon unveiled Blue Jay and Project Eluna, two developments it said build safer and more efficient workflows for its front-line employees.
Rather than starting from scratch, Ikea customers can now explore the retailer’s most popular kitchens in 3D photos and instantly personalise them to match their budget and style. As they design, prices update in real-time.
PayPal is using Rokt to power post-purchase advertisements. This integration populates advertisements following peer-to-peer (P2P) transactions on "Thank You" pages across PayPal and Venmo as well as on merchant confirmation pages through Honey.
City Plumbing (CP), part of the Highbourne Group, has partnered with Virtualstock to extend its product range and meet growth targets. It says that, within just a few weeks of going live, it will have added thousands of new products to its online range.
LT Foods Americas, a rice and rice-based foods specialist, has partnered with Demand Chain AI in a bid to strengthen planning, category management and data capabilities in North America.
General Motors, the 100-year-old car company that has struggled with its expensive modernization efforts, plans to offer Americans hands-free driving and the freedom to watch a movie on the go.
In his quarterly update to co-op member-owners, PCC Community Markets President and CEO Krish Srinivasan called attention to several initiatives that were accomplished during the summer.
The robotic delivery offering from Grubhub is graduating college, and its parent company Wonder is playing a key role. Grubhub is building on an existing partnership with autonomous delivery robot provider Avride to launch a robot delivery pilot for customers ordering from Wonder's Jersey City location.
With 28 convenience stores, Nittany MinitMart has established a strong foundation in central Pennsylvania. In 2024, the retailer took a big step toward building upon that foundation with the simultaneous launch of a new mobile app, loyalty program and online ordering platform.
Finnish chocolate brand Karl Fazer launched the AI-powered Desire-a-Bar at Helsinki’s Kamppi Shopping Centre. The three-metre interactive installation, developed with SEK, uses open source facial recognition models to reward people’s expressive desire with real chocolate bars, and some visitors win a year’s supply.
Napster (formerly Infinite Reality) has partnered with Australian brand, Bondi Sands, to launch a virtual experience designed to drive greater brand engagement with Gen Z consumers while educating them on the importance of sun safety.
What are the colors of a traffic light? Red, yellow, and green, right? We all know that red means stop, with yellow we slow down, and when it’s green we can go. However, this could change very soon since scientists from the North Carolina State University (NC State) have proposed adding a fourth color: white.
The family-owned apparel and home merchandise retailer is integrating in-store payments with digital payments platform Flexa to accept digital currencies from any crypto wallet app across more than a dozen blockchains simultaneously, supporting a range of assets from stable coins to meme coins.
The parent company of the Market 32, Price Chopper, and Tops Markets regional grocery banners is deploying Storefront Pro, the end-to-end customizable white label e-commerce solution built specifically for supermarket retailers by Instacart.
The company will scale the rollout of its Digital Backbone program — a multi-year roadmap that integrates more than 40 digital platforms — across more than 70 markets.
Dollar Tree’s multi-price strategy is starting to show strong results, and the discount retailer is now using AI-based technology to sort multi-price products and maximize profit.
Beginning this week, consumers across the U.S. can shop from nearly 900 Hibbett locations nationwide, getting the latest sneakers, performance wear, workout apparel and more delivered on demand or on schedule through the Uber Eats platform.
