Top Things You Missed IN Retail

Carvana optimizes last-mile delivery

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New research from IHL Group indicates the global retail loses $1.73 trillion annually due to inventory distortion (the cost of out-of-stocks and overstocks). The problem continues despite the global retail industry spending $172 billion in improvements during the past year.

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Closing the Execution Gap

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An omnichannel platform for buying and selling used cars is focusing on timely, accurate and efficient last-mile delivery.

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In White Papers - Free Research »

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Event Network Expands RELEX Partnership To Power Growth And Local Curation In Experiential Retail

From www.retailitinsights.com »

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Event Network, the leading operator of experiential retail in North America, is expanding its partnership with RELEX Solutions to support its ongoing growth and commitment to local curation.

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Best Buy brings back 'spokeshologram,' teams with NBC in NFL promo

Wayfair CTO on AI’s Potential to Reimagine Product Discovery and Drive Sales for Businesses

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Best Buy Co Inc. will once again feature a "spokeshologram" and also add influencer content in a joint football campaign with NBC.

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From www.uschamber.com »

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The online furniture retailer is using AI to inspire customers and translate decorating ideas into actionable purchases.

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Retail Technology News: August update

Walmart to offer AI-based employee training

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Retailers in August 2025 focused technology efforts in areas including drone delivery, RFID, and mobile POS. Here are some of the most noteworthy and innovative technology stories as reported by Chain Store Age in August, starting with the most recent.

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Oracle Hospitality OPERA Cloud Selected by Accor for Global PMS

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Beginning in 2026, eligible Walmart employees in the U.S. will have access to cutting-edge AI training through a collaboration with OpenAI, the company behind ChatGPT. The discounter is launching a new OpenAI certifications program through Walmart Academy, which trains store employees and managers.

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From www.oracle.com »

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Oracle today announced that Accor, a world-leading hospitality group, is currently moving its global properties to Oracle OPERA Cloud PMS to streamline and enhance its hotel operations.

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Coca-Cola Joins MIT Generative AI Impact Consortium

From consumergoods.com »

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The Coca-Cola Co. has joined MIT's newly established Generative AI Impact Consortium as its first CPG partner. Other members include OpenAI, Analog Devices, Tata Group, SK Telecom and TWG Global.

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Merchmix launches world’s first AI-powered, agentic SaaS retail platform to eliminate stock inefficiency

From homeofdirectcommerce.com »

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Merchmix has unveiled the world’s first agentic SaaS retail platform – a breakthrough that doesn’t just analyse retail data, but uses AI to ingest 200+ external sources, and delivers agentic workflows to act on it.

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P&G's Dark Shift Factories Gaining Traction

From consumergoods.com »

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Procter & Gamble is scaling its ability to run fully automated factory shifts that remove human supervision.

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Jollibee Streamlines Guest Experience in Updated Mobile App

Chip City Cookies Scales Beyond 50 Locations

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Jollibee unveil its newly enhanced mobile app that makes it easier for North American customers to order favorites like Chickenjoy fried chicken, chicken sandwiches, and Peach Mango Pie.

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Taco Bueno’s Major Tech Overhaul

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NYC-based cookie brand Chip City Cookies has partnered with Square to power its nationwide expansion.

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How Save A Lot Is Using Tech to Win Peak Shopping Moments

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By year’s end, Taco Bueno plans to overhaul its tech stack across all of its 129 company- and franchise-owned locations. PAR is the keystone behind the QSR’s long overdue update that includes network, loyalty, mobile app and digital ordering integrations.

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From progressivegrocer.com »

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As part of its tech strategy, the independent retailer has focused on retail media campaigns ahead of peak shopping times. For example, a precision-targeted campaign that launched over the Memorial Day weekend across more than 550 stores led to a 199% increase in daily app installations compared to the previous 30 days.

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Walmart Launches Shoppable Series for Sports Fans and Hobby Enthusiasts

From www.pymnts.com »

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Walmart aims to reach sports fans and hobby enthusiasts with a new weekly series streaming exclusively on Walmart Live and featuring shoppable content. The “Collector’s Night” series is powered by live commerce platform TalkShopLive and presented in partnership with sports card and collectibles community WeTheHobby.

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Canadian sports network TSN debuts shoppable broadcasts

Birdzi Unveils DataScope, a Powerful Analytics Product Suite Developed in Collaboration With Tops Friendly Markets

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The Sports Network (TSN) is allowing Canadian Football League (CFL) fans to browse and purchase merchandise they while viewing games.

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From www.businesswire.com »

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Birdzi today unveiled DataScope, a suite of retail-specific data analytics tools that were developed in close collaboration with its customer, Tops Friendly Markets.

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Lululemon Embraces AI to Accelerate Design and Go-to-Market Processes

From www.pymnts.com »

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Lululemon Athletica aims to leverage artificial intelligence (AI) and technology to enhance its ability to develop new products and bring them to market.

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Northgate Market unifies workforce management on one platform

Holiday Inn Express San Diego South chooses Anacove Smart Hotel Technology

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Northgate Market has adopted the complete AI-based Logile Connected Workforce Platform across its enterprise, becoming the first retailer to implement the entire suite of Logile solutions.

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From www.hospitalitynet.org »

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Managed by the Anacove Smart Dashboard, Anacove Smart Thermostats and Luggage Cart Finders elevate sustainability, streamline operations and enhance guest experiences

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Refinery Hotel Redefines Revenue Management with LodgIQ

From www.hospitalitynet.org »

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Refinery Hotel isn’t just a luxury lifestyle hotel—it’s a hub for innovation. By adopting LodgIQ’s revenue management system early on, the hotel didn’t just optimize pricing—it unlocked a new role for revenue leaders.

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Ace Hardware delivers on-demand with DoorDash

Mesterbakeren Chooses RELEX to Improve Forecasting and Fresh Bread Availability

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Ace Hardware is offering on-demand delivery of home improvement essentials at more than 4,000 locally owned Ace locations across the U.S. in a new partnership with DoorDash.

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From www.relexsolutions.com »

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Mesterbakeren, one of Norway’s leading fresh bread producers, has selected RELEX Solutions, a provider of unified supply chain and retail planning solutions, to strengthen its demand and promotion forecasting.

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Fressnapf migrates 2,750+ stores across 15 European countries to cloud-based GK platform

Sonae Group's MC deploys StrongPoint Order Picking solution

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The Fressnapf Group, a European supplier of pet supplies with over 2,750 stores in 15 European countries, is taking the next step in its digital transformation push as it migrates its store services to the cloud-based retail platform GK CLOUD4RETAIL.

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Simmi London taps Scurri delivery management solution

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This will used across all Continente grocery stores that process e-commerce orders, as well as in Wells stores, a health, wellness and beauty retail chain. The solution will be implemented during the first half of 2026.

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Ralph Lauren engages customers with conversational AI chatbot

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It required a delivery offering that could match the pace and complexity of its multi-channel retail operations, including multiple carrier integrations, dynamic delivery options at checkout and end-to-end tracking.

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North American Retail Store Printer Market – 2025

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The luxury apparel and accessories company is introducing "Ask Ralph," a new AI-enabled conversational shopping experience that serves customers multiple shoppable visual laydowns of complete outfits, personalized to a user’s prompts.

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In POS / Self Service Hardware »

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Uber Eats, Sephora team up for delivery

Amazon Beefs up Lens Visual Search Tool with AI, Rufus

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Uber Eats and Sephora have partnered to bring hundreds of stores to the platform, allowing customers in the United States and Canada to have on-demand access to makeup, skincare, fragrance, haircare, wellness products and more.

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From www.retailtouchpoints.com »

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Amazon is taking its Lens visual search to the next level with the debut of Lens Live, which will automatically scan items pictured on websites and social media feeds to produce real-time product matches on Amazon.com.

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A2Z Cust2Mate lands $55 million order from Israeli retailer Yochananof for smart shopping carts roll-out

Tesco renews relationship with Loomis and NCR Atleos to expand access to cash across UK

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A2Z Cust2Mate Solutions Corp. reports a $55 million purchase order with Yochananof, an Israel supermarket chain, coveing the deployment of 5,000 Cust2Mate 3.0 smart shopping carts across its network.

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Superdry rolls out AI powered Cegid Retail Store Excellence task management solution

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Loomis and NCR Atleos have announced the renewal of their relationship with Tesco Insurance and Money Services (IMS) in the UK. This marks the continuation of a ten-year relationship that has delivered access to cash across the UK via Tesco IMS’s network of ATMs, the third largest in the UK.

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One Stop convenience store in Salford announces in-store radio and anti-theft tie up with Retail AI

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Superdry reports implementation of Cegid Retail Store Excellence, an AI powered task management platform.

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Tesco announces roll out of Peoplesafe app to support employees on their journey to and from work

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A One Stop convenience store in Salford is tapping Retail AI technology for an initiative involving in-store radio and retail crime.

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Dobbies Garden Centres taps Adyen unified commerce solution for payments in-store and online

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Tesco is giving all its UK colleagues free access to a Peoplesafe app that can track their journeys and help them to raise the alarm if they don’t feel safe.

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Behr Paint to Slash Cart Abandonment Rates With AI Color Personalization Tool

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Dobbies Garden Centres is working with Adyen on a project covering payments in-store and online, supporting retail, restaurants and experiences.

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From consumergoods.com »

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Behr Paint Co. is using a cloud-based, AI-enabled tool to simplify the consumer shopping experience. The ChatHue tool from tech company Further uses generative AI built on Google Cloud to pull from Behr's proprietary data so it can guide consumers through the color-selection process.

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Maverik Streamlines Fuel Operations for Fleet Drivers

From csnews.com »

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Maverik — Adventure's First Stop is partnering with Piston, a cardless payments platform that connects commercial fleets and fuel retailers, to deploy a faster, more secure way for fleets to fuel up. The technology will roll out across the full Maverik network in September.

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Mandarin Oriental Residences in Grand Cayman to Accept Digital Assets

How to become the big (tech-enabled) retailer on campus

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The developers of the ultra-luxury Mandarin Oriental Residences in Grand Cayman, Melkonian Capital Management and RAL Companies, have announced they will now accept major cryptocurrencies for the purchase of homes, subject to their discretion.

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Williams-Sonoma scales AI customer service assistant across portfolio

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Retailers are making a splash on college campuses using cutting-edge technology. This fall, in particular, numerous retailers seem to be focusing on becoming the "Big Retailer on Campus."

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From www.customerexperiencedive.com »

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The company is also launching an AI “culinary companion” that will help customers with product discovery and offer advice on topics like holiday entertaining.

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Fashion retailer doubles down on AI-powered inventory predictions

From vir.com.vn »

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Accent Group, a footwear and apparel retailer with more than 30 iconic brands across Australia and New Zealand, has expanded its partnership with Bamboo Rose to include advanced planning capabilities through the TotalPLM platform.

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Albertsons introduces three new retail media channels

City Furniture expands 3D product configuration offering

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The grocery conglomerate’s Albertsons Media Collective retail media arm is offering free, limited-time, curated packages to participating advertisers. The packages are designed to boost the effectiveness of their efforts to reach Albertsons shoppers.

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Walmart-backed fintech firm to launch wireless plan

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City Furniture is letting customers use its interactive augmented reality tool to customize and visualize a new product category.

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Free ice cream as Alphabet’s drone delivery firm Wing connects with Blue Bell and Walmart

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That’s according to a report by CNBC, which said the fintech firm, which is majority owned by Walmart, is launching its own branded wireless plan in partnership with mobile services startup Gigs. Called OnePay Wireless, the service will be available starting Sept. 4, the report said.

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Dublin expansion as Tesco Whoosh ramps up roll-out of rapid grocery delivery service in Ireland following pilot

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Wing is partnering with Blue Bell Creameries and Walmart to offer a free taste of Blue Bell’s newest ice cream flavour, delivered directly to customers' doors via drone for a limited time.

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Household products retailer and distributor enlists StrongPoint for first AutoStore solution

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Tesco Ireland is accelerating the roll-out of its rapid delivery service, Whoosh, with expanded coverage in Dublin and a launch in Galway and Cork.

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Waffle House rolls out all-night delivery with DoorDash

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StrongPoint has been selected by an unnamed but said to be leading UK-based retailer and distributor of household products in the UK and European markets, to design and install its first AutoStore solution and provide warehouse fit out services.

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