Top Things You Missed IN Retail

The Pittsburgh-based regional grocer has transitioned three of its distribution centers from an on-prem Manhattan warehouse management system (WMS) to the cloud-native, microservices-based Manhattan Active Warehouse Management platform. It plans to shift its remaining four distribution hubs by August 2025.

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The retailer embarked on a journey to select a new POS provider that could better evolve with its omnichannel business model, which was already robust.

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Poor inventory management costs retailers hundreds of billions of dollars every year. Here’s how to allocate inventory effectively and reduce costs.

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the fast casual restaurant chain is implementing the Google Gemini generative AI chatbot within an established Google Workspace platform that includes solutions such as Docs, Gmail and Sheets to enhance corporate communications and operational efficiency.

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McDonald’s UK & Ireland has extended its partnership with Uber Direct, Uber’s white label delivery solution.

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Trinny London, a beauty brand founded by Trinny Woodall, has boosted its data operations using Fivetran's platform. By automating its data processes, it says that it has gained the equivalent efficiency of an entire data engineering team, resulting in annual savings of up to £260K.

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The retailer shared that it continues to expand the beta test of its GenAI-powered shopping assistant, which enables customers to discover, evaluate and decide on the best product for their unique needs.

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As bitewell’s FoodHealth Score rolls out to Kroger stores, Progressive Grocer caught up with Samantha Citro Alexander, CEO and co-founder of Denver-based bitewell, to find out more about how the nutrition guidance system works and what the future holds in terms of future retail expansion and the evolution of the solution.

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GATE Petroleum Co. selected the Passport Retail Platform from Invenco by Gilbarco Veeder-Root (GVR) as the new point-of-sale (POS) system for the company's network of convenience stores.

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Wendy’s announced earlier in 2024 that it set aside $20 million in capital to complete a rollout of digital menu boards at company-run stores across this year and 2025. As of August 1, 30 to 35 corporate stores had the technology.

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There’s no denying that consumers today expect more from the retail experience, and increasingly, that includes their experience with a brand even after a purchase is completed. In fact, 53% of shoppers view the post-purchase period as the most emotional part of any shopping experience.

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Uber Direct, which utilises the Uber Eats courier network, will be a big part of McDonald’s push to grow delivery orders through its app. Its technology allows people to track delivery from their local restaurant to their door and access 24/7 customer service if additional support is ever required.

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RELEX will service REMA 1000’s 420 stores throughout Denmark, driving their efforts to increase availability and freshness while reducing waste.

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Shoppers on the Canadian Amazon site now have an easier time searching for and identifying sustainable products. Amazon Canada has launched the Climate Pledge Friendly program.

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Inventory intelligence solution Gather AI has announced a new customer, US-based Bosma Enterprises (Bosma), Indiana's largest employer of people who are blind or visually impaired.

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A recent collaboration between Ferrara Candy Co., Inc. and NielsenIQ (NIQ) found the company’s shelving principles drive category dollar sales up to 6 percent. The collaboration tested shopper behavior virtually through SmartStore, NIQ’s 3D simulation of an in-store and point-of-purchase experience.

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Koddi, the leading retail and commerce media technology for enterprises, announced its partnership with Grubhub to grow its marketing platform to include additional strategic advertising capabilities.

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The Empik Group, an omnichannel retailer in Poland, has picked RELEX Solutions for a supply chain management solution.

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The partnership enriches Veeva Data Cloud products and allows Walgreens to better serve life sciences through access to Veeva Data Cloud and Veeva Clinical Platform, the companies said.

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The discount giant recently unveiled a strategy to accelerate what it calls "adaptive retail," defined as "profoundly personal experiences that brings shopping to customers in exactly the ways they want and need" via AI, particularly generative AI.

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Sam’s Club has opened a store in the Dallas suburb of Grapevine, Texas that will serve as an innovation center to test new initiatives — tech and non-tech — from which it will apply learnings at current and future clubs.

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Marks and Spencer is bringing self-checkouts to its store changing rooms so that shoppers won’t have to join two queues when trying on and buying clothes.

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Stanley 1913 has selected Kinaxis as it looks to modernise its supply chain and ensure operational efficiencies to help increasing consumer demand.

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Despite the immense hype and potential of Artificial Intelligence, Machine Learning and Generative AI, a staggering 80% of AI projects in organizations fail, according to research from Rand Corporation. As well, Gartner reports only 30% of AI projects move past the pilot stage. Why is that? And what can we do to fix this?

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A new Hudson Nonstop store, powered by Amazon's Just Walk Out technology, is now open in terminal four at John F. Kennedy International Airport.

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Estée Lauder is the latest prestige beauty brand to join the Amazon roster.

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Fajita Pete’s has set a new standard for the franchise industry by harnessing the power of artificial intelligence (AI) to revolutionize its catering marketing services.

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Fresh Thyme Market is rolling out the AI-based Afresh Store Ordering for Food Service solution.

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Since 2019, Dine Brands has tripled its spending on technology, rolled out a new POS to 1,500+ IHOP locations, launched a new website and mobile app with a guest loyalty program, and more.

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The Vitamin Shoppe is strategically striving to elevate its customer experience, using tech to create a more personal omnichannel shopping experience that the company hopes will strengthen consumer loyalties.

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The e-tail giant is rolling out Rufus, its generative AI-based expert shopping assistant, to select Canadian customers starting Tuesday, Oct. 29. 2024.

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The Kroger Co. has teamed up with Inmar Intelligence on an expanded savings program. Kroger’s popular Cash Back program is now powered by Inmar’s Flex Offers technology that allows customers at 2,700 locations and via the stores’ online channels to choose how they want to receive their savings.

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The largest party supplies retailer has announced that its stores are now on Instacart, allowing shoppers to order products they need for any celebration and have them delivered the same day.

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Patagonia has become the first brand to make use of Trove’s new Resale Plugin, which allows brands to seamlessly integrate pre-owned items alongside new products on their existing ecommerce platforms.

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Delivery service Grubhub has added its first pet retail partner to its marketplace. More than 14,000 items are available for delivery from more than 1,400 PetSmart locations on Grubhub in all 50 states.

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Canadian grocery conglomerate Empire Company Ltd. is making a number of its banners available on the Instacart app for same-day delivery in as fast as an hour.

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Walmart de México y Centroamérica, the largest retailer in Latin America, is implementing the Quorso Co-Pilot AI workforce management tool across its 2,850 Bodega Aurrera and Walmart Supercenter stores.

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Proximity has integrated a global appointment booking solution for Farrow & Ball Colour Consultants across multiple regions for both in-home and virtual consultations.

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The MovieMax Cinemas grand opening in Kalyani Nagar, Pune features digital kiosks for self-service ticket bookings and an interactive selfie corners to boost engagement.

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Co-op has partnered with Quadient. It says that the collaboration to supply Parcel Pending by Quadient lockers aligns the retailer’s footprint in the heart of local communities with the growth in consumer demand for safe, secure and convenient parcel lockers.

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The Children’s Place is now selling its apparel directly to users of the Chinese-founded, Singapore-based global online fast-fashion app Shein.

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Customers can now pay for Uber Eats deliveries of eligible products from Albertsons and Walgreens stores utilizing the USDA SNAP (Supplemental Nutrition Assistance Program) EBT (Electronic Benefits Transfer) program.

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Bausch + Lomb Corporation launched Opal, an eCommerce marketplace designed to streamline the ordering process for contact lenses and, in the future, select over-the-counter products.

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Primark has opened a new store in Montijo, Portugal, its first in the country to feature self-service checkouts.

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In today's fast-paced retail environment, merchandisers are drowning in data but are parched for actionable insights. Their role demands rapid decision-making on a wide variety of issues: product selection, inventory management, promotional strategies, store layout, shelf placement and much more.

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