Retail Reality Check

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The chain partnered with third-party company CloudKitchens to help fulfill orders throughout the market

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Asda is expanding its partnership with Microsoft in what is pitched as one of the UK’s biggest retail tech deals to date, involving the use of Azure and Copilot.

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With 86% of economists advocating for AI adoption up and down supply chains, businesses like Maersk & Coca-Cola are getting ahead and deploying new systems

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Retailers are using digital twins of stores to predict issues, to build out new spaces or even as a marketing tool on their e-commerce platforms.

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Love's Travel Stops is expanding its agreement with Core-Mark International. Under the pact, the distributor will serve as the primary approved national supplier for all 664 Love's locations in the 42 states.

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Uber Technologies Inc. is launching a strategic collaboration with drone provider Flytrex Inc. that is expected to bring drone delivery to pilot markets in the U.S. by the end of 2025 via the rideshare platform’s Uber Eats delivery service.

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Amazon and Winn-Dixie have launched a partnership through which the e-commerce giant will deliver groceries from Winn-Dixie supermarkets in two markets in Florida.

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The consumer electronics chain is serving as the exclusive big-box retailer for Meta Ray-Ban Display, the tech giant’s new advanced AI glasses with a full-color, hi-res display.

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Hotel Alma San Juan has partnered with GoTab to introduce the latter's Hotel & Resort POS [point-of-sale] solutions to the property to enhance the guest experience.

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Luxury conglomerate LVMH has partnered with financial technology platform Adyen, with the aim of unifying payment systems across all of its brands.

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Home Bargains reports a milestone in the roll-out of its automated distribution centre at Omega, now servicing 200 stores across the UK.

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Power has entered into a two-year partnership with interactive video shopping platform Bambuser.

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Steve Madden is using Fivetran to centralise its advertising, web traffic, and social engagement data from its global digital footprint. It says that the move enables it to streamline reporting, improve campaign performance, and gain faster insights across all channels.

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Walmart is using automated robotics and AI to speed up the distribution of its perishable goods.

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Amazon is upgrading its Seller Assistant tool, initially released in 2023, to include agentic AI capabilities, which expand upon the prescriptive functionality of generative AI to streamline enterprise workflows even further.

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An enhanced version of the e-commerce giant’s Seller Assistant tool can flag slow-moving products, product safety violations and compliance requirements.

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Coca-Cola Bottling Canada looks to advance its consumer engagement strategy by tapping into real-time, first-party grocery shopping data.

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Elkjøp, a consumer electronics retailer in the Nordics (and part of Currys), has partnered with Two on its B2B payments and customer onboarding (KYB).

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The Kroger Co. is launching a suite of managed services to assist advertisers on its retail media network that don’t have dedicated programmatic teams.

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Walmart is expanding the range of prescription medications it will deliver alongside groceries and other items in a single online order.

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The Industrial Revolution was nothing compared to the retail industry’s recent transformation. We’ve moved from single channel to omnichannel in a matter of years—but these days, simply being omnichannel means falling behind. Reference: https://www.shopify.com/blog/retail-technology#

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How is artificial intelligence being used by the world’s largest retailer? SupplyChainBrain recently engaged in a Q&A with Indira Uppuluri, SVP of Supply Chain Technology at Walmart.

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Supermarket group Coles has selected artificial intelligence company Topsort to transform and scale Coles 360, its digital retail media business, through an automated advertising platform.

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The retailer is moving workloads to the cloud, simplifying IT operations and adding AI to processes, executives said during an industry conference.

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Red Lobster is leveraging AI technology from SoundHound in an effort to ensure that every phone call across every location is answered, no matter how busy a restaurant gets.

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The brand now offers a conversational AI style assistant and AI visualization to inspire discovery, according to a blog post from CEO Matt Baer. The Stylist Connect feature lets clients and stylists connect outside of the Stitch Fix experience.

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Swig, The Home of the Original Dirty Soda, with over 100 locations nationwide, announced today its partnership with Ovation, the leading guest experience and operations platform for multi-unit restaurants.

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A leading online fashion resale platform is launching a full corporate rebranding effort. Now it is introducing a number of new tools, including AI-equipped solutions, for both buyers and sellers.

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Warner Bros. Discovery and Nielsen, a global leader in audience measurement, data and analytics, have signed a new, long-term, multi-year deal, effective immediately. The pact covers measurement for all Warner Bros. Discovery platforms across linear and streaming.

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Global workwear apparel brand selects AI-driven platform to optimize production planning and bolster supply chain efficiency

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Gopuff is upgrading its desktop and mobile web storefront. Philadelphia-based consumer delivery service Gopuff has a new digital commerce experience it says creates a personalized storefront tailored to each individual customer’s life, location and habits.

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While most shoppers are still using one or two keywords for a traditional online search, longer, more complex queries are on the rise.

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Ikea U.S. and Vanguard Renewables, a company that specializes in organic recycling, announced the ​​launch of a food waste collection pilot that gives new life to food scraps and furthers the retailer's goal of zero organic food waste by 2030.

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M&S has launched Click & Collect at its new food outlet at an Applegreen Petrol Station located in Cavan town, Ireland.

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The beauty giant, a subsidiary of global retail conglomerate LVMH, is rolling out My Sephora Storefront, an affiliate platform that allows U.S. influencers to build shoppable digital storefronts and share curated product recommendations with their followers.

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he French footwear brand has strengthened its omnichannel operations with the NewStore Unified Commerce Platform and seamless SAP ERP integration built by Syntax

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The retailer uses an AI agent to flag search terms, which are sent to a team of linguists who find the right meaning and add it to the company’s translation platform.

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Amazon is adding new sales channels to its Multi-Channel Fulfillment (MCF) solution.

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Amazon has provided customers more than $100 million in savings on prescription medications by automatically applying manufacturer-sponsored coupons directly to eligible orders, while Walmart has set a record for the most drone deliveries in one hour with a little help from R&B star Cardi B.

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In this Partners Make More Possible podcast episode, Nina Harding, Corporate VP of Microsoft Americas Global Partner Solutions, chats with Greg Buzek, President of IHL Services about trends in the retail industry. Together, they explore some of the challenges and opportunities facing retailers today.

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The Magnum Ice Cream Co. and NotCo AI, an AI platform for CPG innovation, have formed a partnership aimed at ramping up demand-driven innovation and growth in the U.S. ice cream category.

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Bojangles recently announced a broader rollout planned for 2026, while Taco Bell, Starbucks, Denny’s, and others have added similar infrastructure

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UK franchise, Fireaway Pizza, has announced a new partnership with Mollie. Through the agreement, Fireaway Pizza will consolidate all online and in-person payments across its 160+ restaurants in the UK and Ireland with Mollie’s unified payments platform.

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US convenience retailer Friendly Express, which has nearly 40 stores across Georgia, reports the launch of a redesigned mobile app.

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Loblaw and autonomous-trucking company Gatik have reached a five-year agreement for the Canadian grocery retailer to expand its fleet of driverless delivery trucks.

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Blain’s Farm & Fleet has selected RELEX Solutions to improve its forecasting, allocation, and replenishment operations. Blain’s will boost efficiency and enhance customer experience across its distribution center and 45 stores with RELEX.

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Coop Group, a retailer in Switzerland, has expanded its deployment of Blue Yonder Category Management to also include Jumbo, Coop's chain of DIY superstores.

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The Home Depot has launched a digital platform that helps professional renovators, remodelers and specialty tradespeople plan, manage and execute complex projects.

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Shiji announced the successful go-live of Infrasys POS at Pan Pacific London, following a rapid and efficient implementation. The installation spans 8 outlets, 11 workstations, and 19 tablets, delivering a flexible, guest-focused platform designed to support the luxury hotel’s diverse food and beverage operations.

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Sam’s Club has become one of the first retailers to provide front-line managers with enterprise-grade AI tools, which, according to the Walmart division, enables faster, real-time decision-making on the club floor and allows managers to focus more on members and other associates.

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Italian menswear retailer Boggi Milano has implemented an omnichannel platform as it announces the opening of 140 stores across eight countries within two months, aiming to expand and strengthen its physical and omnichannel presence.

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The counterculture sub shop teamed up with Thanx to create Munchie Mob Rewards, blending card-linked earning so homies can “Tame the Munchies” whenever they get out of control.

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When it comes to humanoid robots, there are plenty of reason to be skeptical. While tech investors chomp at the tiniest signs of progress in bipedal robotics, industry analysts caution that it’ll be years before the machines are ready for widespread adoption.

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Authentic Brands Group announced new operating partners to drive the digital growth, wholesale expansion and kidswear innovation of Forever 21 as it transitions to a “digital-first” brand in the United States.

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Nedap France, business partner of Nedap N.V., announces the successful deployment of its RFID technology across more than 450 stores operated by Kiabi, the leading French affordable fashion brand.

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Retail has always been about balancing supply and demand, but the stakes have never been higher than they are today.

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The largest omnichannel hair color retailer in the U.S. and a leading on-demand delivery platform will jointly offer a three-day pop-up experience in New York City.

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7-Eleven has patented a technology that creates real-time digital replicas of its physical convenience stores using synced camera feeds to track customer behavior and product placement down to the shelf level, according to a patent filed with the U.S. Patent and Trademark Office (USPTO).

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The travel stop operator plans to install kiosks at 66 Popeyes locations by the end of the year.

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Hard on the heels of implementing Logile Inc.’s Fresh Item Management suite across all of its stores, Hispanic grocer Vallarta Supermarkets is rolling out the vendor’s Production Planning solution to optimize fresh food operations.

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