Top Things You Missed IN Retail

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Mall operator Simon has announced Grab Go Eat, a new collaboration with ghost kitchen operator Kitchen United. Through the Grab Go Eat platform, customers can order from multiple restaurants in a single transaction for on-mall pickup or home delivery.

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Pharmacity is investing US$4 million in RELEX’s forecasting and replenishment software to ensure customers find what they want, when they want, where they want at stores nationwide.

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WHSmith, located in the new Terminal B at LaGuardia Airport in New York, offers Amazon’s Just Walk Out technology to provide a checkout-free shopping experience.

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“Another important change in this project was the integration of service providers such as email marketing and payment methods. [By] expanding the migration to VTEX, this brought agility gains, and the operation was no longer vulnerable to exchange rate variations."

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SnapLogic today shared details of the successful use of its Intelligent Integration Platform by Christmas Tree Shops (CTS), enabling the specialty retailer to complete the separation from its previous corporate parent in less than a year.

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Coca-Cola has developed a retail lounge that collects consumer data through interactive experiences.

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CVS is planning major tech upgrades in the coming year. EVP and CFO Shawn Guertin announced estimated capital expenditures as high as $3 billion to “invest in technology and digital enhancements to improve the consumer experience as well as our community locations."

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Checkout-free technology platform Grabango has partnered with convenience store chain MAPCO to add checkout-free operation to its locations across the southeastern U.S., starting in Tennessee.

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SVP partners with Oracle Retail for its Xstore Point-of-Service technology, enabling associates in its 171 stores to use their mobile devices to step away from a fixed cash register to assist consumers.

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Having already doubled its digital sales in the past two years, the self-titled “rural lifestyle retail leader” is out to double them again.

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Pricer has landed an order of approximately 55 million SEK from the Dutch co-operative supermarket chain Plus to equip 80 stores previously under the Coop banner with electronic shelf labels (ESLs).

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The 2021 holiday shopping season proved what retail analysts have been saying all along: online shopping is now essential to a retailer's success. Forrester estimates that online holidays sales have grown 40% since 2019, with total 2021 sales approaching $200 billion.

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Beauty brand Sally Hansen has launched a virtual try-on tool with the help of Perfect Corp.’s AgileHand Technology, allowing consumers to experience hundreds of Sally Hansen nail color options in an augmented reality environment.

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The San Jose State University (SJSU) Ginger Market in the US has been transformed into an autonomous retail experience, enabling students, faculty, and staff to purchase items, without having to scan anything or wait in line to pay.

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The world's largest retailer-owned hardware cooperative is deploying the Dispatch field service software platform for its Ace Handyman Services home service franchise businesses.

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Meira Nova, a Finnish wholesaler specialized in serving restaurants, hotels, and institutional kitchens, has driven significant improvements to their workload forecasting through their partnership with RELEX Solutions.

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A2Z Smart Technologies Corp. has launched a pilot for its Cust2Mate smart carts with Mexican retailer Chedraui, which operates more than 250 stores as well as locations in California, Arizona, New Mexico, and Nevada under the name El Super.

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The company is now using chat-based ordering enabled by Tictuk’s technology at more locations to reduce friction from the purchasing experience, enabling consumers to order through messaging apps. By the end of the year, Turner noted, the technology was up and running in almost 2,000 stores, up 60% from the first quarter.

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Belmond, part of the luxury group LVMH Moët Hennessy Louis Vuitton, has selected Silverware as the full-service point-of-sale solution for its hotels and restaurants.

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PDI today announced it has signed an agreement with Chevron Singapore Pte. Ltd. (Chevron) to implement cloud-based PDI Point-of-Sale (POS) Solutions.

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Auto parts retailer O’Reilly Automotive has built an increasing level of loyalty among its existing customers and is attracting new ones in new ways, as its comparable store sales—which include online sales — were up for the fourth quarter of 2021 and for the full year.

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Sinclair Oil has partnered with Sound Payments to install Sound Easy Pumps in an effort to become Europay, MasterCard and Visa (EMV) compliant.

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A key element to the IT team’s strategy includes leveraging the Splunk Cloud Platform to examine operational data to quickly gauge performance metrics – such as offer accuracy, conversion barriers, merchandising and payment effectiveness, and order fulfillment speed.

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Turkish fashion retailer, Penti, has deployed the Manhattan Active Omni solution.

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Beachy today announced that Pinehurst Resort has successfully deployed its innovative 5G-supported mobile point-of-sale (POS) solution.

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Russian health foods brand and food tech company, VkusVill, has opened its first cashierless store in Moscow.

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To gain a broader view of market performance across its organization and in turn, enhance its demand generation strategies, Wyndham Hotels & Resorts has selected Amadeus Demand360.

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Percipient, a provider of cloud-based financial management & accounting software, announced that luxury boutique hotel group, Dakota Hotels, has gone live with Sage Intacct.

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King Kullen is deploying CitrusAd technology to drive its digital retail media and boost online and in-store sales for CPG suppliers. The technology aims to enhance digital advertising activity and personalize shopping experiences.

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US-based clothing brand LIVSN has deployed Brightpearl’s retail operating system.

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World’s largest smoothie brand partners with HungerRush Text, rolls out test in Chicago and Jacksonville

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Customers of The Container Store will see a new loyalty program and mobile app in the retailer's coming quarter.

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Given Walmart’s sheer size, it's a big deal any time it expands its use of RFID technology to improve the capabilities of its stores. And that’s precisely what has happened.

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New technologies are part of a concerted effort by the retail division of Delek US Holdings Inc. to deliver a best-in-class, customer-centric ecosystem that brings a new level of innovation to the convenience store world.

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Dickies reports a 94% increase in conversions since implementing 3DLOOK’s AI powered size and fit recommendations widget on Alibaba Group’s Tmall global platform in China.

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Manhattan Associates Inc. today announced GrowGeneration, a chain of hydroponic and organic garden centers, has selected Manhattan Active Point of Sale to support its future growth and deliver a customer-centric shopping experience.

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Sneaker and streetwear retailer, SNIPES, has launched Poq powered iOS and Android mobile apps to support digital growth in the US market.

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mParticle announced Søstrene Grene Import A/S, a Danish retail chain, has selected mParticle as its customer data infrastructure. Sostene Grene will rely on mParticle to unify its customer data and activate insights across customer touchpoints online and in-store.

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The fast-fashion retailer participated in a live demonstration of the Open4Sale Technology O4S Tech video and payment shopping app on Tuesday, Jan. 18, 2022.

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Hospitality Technology caught up with Courtney Maxedon, VP of Interactive Marketing of Kahala Brands, about how the company is evolving its loyalty programs, leveraging data insights to improve customer engagement across its numerous brand that include Blimpie, Cold Stone Creamery, Planet Smoothie, Pinkberry, Baja Fresh and more.

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Scooter's Coffee has added features to its mobile app, including order- and pay-ahead options.

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Online delivery platform DoorDash is introducing flower delivery as of Wednesday, Feb. 9, partnering with more than 3,000 local and national florists across the country for on-demand delivery.

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Grubhub is introducing Grubhub Goods, an online convenience store with inventory courtesy of 7-Eleven.

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Panasonic Corporation has selected Oracle Fusion Cloud Enterprise Resource Planning (ERP) and Oracle Fusion Cloud Enterprise Performance Management (EPM) to upgrade its technology infrastructure and drive innovation as it enters a new phase of growth.

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Schnucks Markets Inc. in St. Louis has added its Deli Order Ahead Kiosks to 30 of its stores, making it available in 67 locations.

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