Top Things You Missed IN Retail

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Bright Pattern has been deployed by a leading luxury retailer in Europe to expand digital channels and connect in-store associates with online customers during the COVID-19 pandemic using emerging digital channels such as the messenger app WhatsApp.

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Hudson today celebrates the highly anticipated opening of its new Hudson Nonstop store at Chicago Midway International Airport (MDW), combining the signature Hudson shopping experience with Amazon’s Just Walk Out technology.

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By rolling out an energy-as-a-service model, Outlaw Enterprises, a Yum franchisee based in South Carolina, has reduced lighting costs and improved HVAC and refrigeration efficiency across its 13 KFC, Taco Bell and combination KFC/Taco Bell franchise restaurants.

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Israeli company MySize, which offers a platform for “trying on” clothes virtually, is launching an expansion into the French market. The company said in a Monday (June 14) press release it is partnering with French fashion company La Caserne to offer the MySizeID app.

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Coles Online customers can now get up to $501 off their shop by using Flybuys points to help pay for their groceries using flypay.

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The parcel delivery giant is entering a multi-year, multi-phase agreement to test Nuro autonomous delivery vehicle within its operations. The collaboration launched in April 2021 with a pilot program across the Houston area.

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Thanks to its recent digital transformation with Blue Yonder’s cloud-based Luminate Planning, HEMA, a department store retailer, was able to improve its demand forecasting and fulfillment capabilities to meet those customer demands.

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Amazon is expanding its contactless “Just Walk Out” shopping experience from convenience and small-format grocery stores to its full-size grocery banner.

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Boohoo Group has opted for the AI powered Bloomreach Engagement customer data and experience platform.

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Coca-Cola HBC Ireland and Northern Ireland has partnered with Manna for a drone delivery service in Oranmore, Galway.

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Following a successful pilot first introduced in May 2020, The Giant Co. has plans to roll out the Flashfood app to all Giant and Martin’s stores. The Flashfood app allows shoppers to purchase fresh food, including produce, meat, deli and bakery products, nearing its best-before date at significantly reduced prices, while collectively reducing food waste.

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The luxury retailer has agreed to acquire Stylyze Inc., a Seattle-based, women-founded and -led technology company. The SaaS-based Stylyze ML platform offers product attribution data and curated content for relevant shopping experiences across the customer journey.

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A convenience store in Motherwell, U.K. has applied for permission to install a pizza vending machine outside its premises, according to a Daily Record report.

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Is there anything you need out of stock? From bicycle parts to the single chip needed to complete a new car or truck, supply chain disruptions have killed many companies and affected consumers who use them.

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Carrefour Group has unveiled a new data and retail media strategy with the launch of its Carrefour Links platform.

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The retailer, which sell through the Hot Topic, BoxLunch and Her Universe brands and operates 700 stores and two fulfillment centers, has tapped Manhattan Associates for its Manhattan Active WMS.

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According to a press release, the pair are teaming up to empower LVMH’s Maisons, the company’s individual luxury brands, to create “new, personalised customer experiences that foster long-term growth”.

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The National Retail Federation has revised one of its most closely watched forecasts upward, anticipating “the fastest growth the U.S. has experienced since 1984," as consumer spending accelerates.

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Amazon is testing a variety of robotic and smart technology solutions designed to create a safer workplace.

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During most of the pandemic, convenience stores were considered an essential business and were allowed to remain open. But Casey’s General Stores was, arguably, the most “essential” of all the convenience store chains.

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Fareway Stores Inc. is the latest retailer to join the GrocerKey Retail Media Network. Embedded into GrocerKey’s white-label e-commerce platform, GK Retail Media drives incremental revenue for retailers while offering brand and advertising partners a combination of cross-channel media to engage target customers.

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Happy Joe's Pizza & Ice Cream has selected SpeedLine Solutions Inc. as its exclusive online ordering provider, according to a news release. The Iowa-based pizza brand has eight company-owned and 35 franchise locations throughout the Midwest.

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Manhattan Associates Inc. today announced that the grocery chain Hy-Vee Inc. has chosen to implement Manhattan’s transportation management system (TMS) to improve the efficiency and visibility of its logistics network and assist with its supply chain operations.

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Saudi Arabian retailer Al Malki Group, which represents over 105 luxury brands in the region including L’Oreal Luxe, Dior Beauty, Richemont Group and Estee Lauder Companies, is implementing a new order management system (OMS) from Fluent Commerce.

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Landover, Md.-based Giant Food is collaborating with the Maryland Energy Administration (MEA) and Volta Charging to offer 100 brand-sponsored, complimentary charging stations situated in prime locations across Maryland.

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Google’s first brick-and-mortar store will open Thursday, June 17, at 10 a.m., 9to5Google reported Monday (June 14).

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Princess is introducing a new on-demand service that allows guests to call a crew member to their exact location to make an in-person request for assistance.

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On a mission to transform the supply chain, Zencargo uses cutting edge technologies and expert industry knowledge to enable businesses to be more efficient, accurate and sustainable in their logistics operations.

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Walgreens is expanding its collaboration with Uber to offer products directly on the Uber Eats platform to customers across the U.S.

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American Eagle Outfitters has expanded its offering of free same-day delivery for members of partner ShopRunner to include 50 U.S. locations, up from six cities when the retailer started working with the FedEx-acquired service in October.

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DoorDash, a “last-mile” delivery company, is partnering with pet retailer PetSmart for delivery of pet supplies and accessories. PetSmart has 1,500 locations nationwide.

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American Rental is enhancing customer engagement and payment with a new mobile communication platform.

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Qlik today announced that Urban Outfitters, Inc. is standardizing on Qlik Sense Enterprise SaaS for in-store reporting, expanding access to near real-time data for store managers and associates in its 650+ store locations across the United States and EMEA.

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The retail giant is teaming up with a payments platform and financial technology company to let customers make cash bill payments to utility companies and other billers at select Walmart stores.

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Beauty brand Lancôme has upped its experiential retail game, launching an augmented reality (AR) experience at its flagship store located on the famous Champs-Elysées in Paris.

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Carolinas grocer Lowes Foods has partnered with Bell and Howell’s QuickCollect Solutions unit to fulfill online grocery orders delivered to temperature-controlled pickup lockers at workplaces.

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Chinese underwear retailer will deploy end-to-end merchandise management capabilities to support rapid growth plans

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Last month I had the opportunity to attend Aptos Engage. Like most of the retail technology user conferences this year, the event was held virtually, with the hope that next year the event would be in person. I happen to have a long history with Aptos. When I first entered retail as an analyst almost 17 years ago, Aptos was then NSB Group, and it was a leader in the POS space. And while the Aptos of today is very different from the NSB Group of that time, so many of those core competencies remain, not the least of which is expertise in the POS and mPOS space.

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While the company is expanding into other channels, Bombas has invested heavily in ecommerce and sees no signs of this primary channel slowing down in the future. For that reason, the apparel brand selected Cloudinary to help deliver a visually rich site that ensures an optimal customer experience for every visitor, regardless of the device they’re using.

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Majid Al Futtaim has partnered with RELEX Solutions. Through this partnership, RELEX will service all of Carrefour’s 350 stores across 17 countries that are part of Majid Al Futtaim Retail’s growing regional portfolio.

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RELEX Solutions has been appointed by Qatar Duty Free (QDF), a subsidiary of the Qatar Airways group, to supply a microspace planning software across the duty-free retail estate at Hamad International Airport (HIA) in Doha in 2021.

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In its annual ranking, Forrester reveals the scores of 220 brands across 13 industries and retailers had a good showing. To meet consumers’ expectations, retail brands quickly embraced digital transformation, added new shopping options, and instituted measures that emphasized their safety, it said.

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The Very Group, operator of online retailers Very.co.uk and Littlewoods.com, has announced a three-year renewal of its partnership with DemandTec and the company’s Markdown Optimisation solution.

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