Top Things You Missed IN Retail

Furtuna Skin uses a skin care quiz to help consumers determine what products are best for them, then offers sample-sized versions to test. They can then choose to buy the product as a one-time or subscription purchase.

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New York-based DIG and Chicago-based Urbanbelly is combating labor and food challenges Prep Assistant, a plug-and-play AI system designed by PreciTaste to the management from clipboards to digital automation.

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Based on machine learning (ML), generative AI can create new content and ideas, including conversations, stories, images, videos, and music. Google is rolling out several generative AI-based advertising solutions for retailers and brands using its platform.

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BEDGEAR is partnering with Wichita Furniture & Mattress to unveil BEDGEAR's new captivating in-store retail theater displays at Wichita Furniture & Mattress's new store. The new installations will give a unique, high-tech and interactive guest experience to customers in the Kansas area that is unlike any other retailer.

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Arctic Circle Restaurants has selected Tray, a provider of cloud-native enterprise-class POS systems, to provide point of sale solutions for all Arctic Circle Restaurant corporate stores, according to a press release.

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Every day, we see how much our customers value Google Cloud experts working alongside their teams to drive innovation. We also know that being connected to the right services and partners at the right time accelerates customer success. Last year, we expanded our custom AI solution practice and launched our Global Delivery Center to deliver deep product expertise at a global scale. Today, we’re excited to announce the next step on our journey to bring all our services together with the launch of Google Cloud Consulting and our unified services portfolio at cloud.google.com/consulting.

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Windsor LLC, a family-owned women's fashion retailer founded in 1937, is teaming up with Stylitics, an AI-powered digital merchandising platform, to launch automated styling and product recommendations for its e-commerce strategy.

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Hotel technology company P3 is projecting significant growth in North America, following the deployment of a new customized booking engine for Omni Hotels & Resorts. The new booking engine elevates the guest’s online experience with an improved UX/UI design and ecommerce payment integrations, and enhanced online loyalty functionality for Select Guest.

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Tesco and WWF have partnered with tech startup, AgriSound, to roll-out its insect monitoring device, Polly, across several English apple orchards, just as the spring blossom emerges.

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PredictSpring today announced that Bouclair, the home furnishings and décor brand known across Canada, has completed the integration of PredictSpring’s modern POS into all of its retail locations. PredictSpring’s modern POS platform provides a seamless customer and store associate experience for Bouclair’s customers across all channels.

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Chipotle Mexican Grill is scaling up its use of radio-frequency identification technology to trace ingredients from suppliers to restaurants in real-time.

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Elizabeth Arden today announced the launch of its first-ever immersive virtual store experience, created in partnership with experiential e-commerce platform Obsess. The fully shoppable experience is designed to delight and engage Elizabeth Arden’s more digitally driven consumer base.

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Supermarket Wegmans began piloting a solution for its prescriptions this spring that will enable visually impaired patients to interact with their medication bottles using high-frequency (HF) radio frequency identification (RFID) tags and a solution provided by En-Vision America.

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On the order management side, GNC deploys the Verint Experience Management platform to capture actionable and diagnostic digital experience data to drive enterprise-wide improvements. The company also uses the solution to help gain a deeper understanding of customer and employee sentiment and behaviors with improved access to customer data.

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The North West Co. Inc., which is currently using Invafresh’s Scale Management solution, will expand its use of the vendor’s fresh retail platform by deploying Recipe Management to ensure regulatory compliance, improve operating margins and reduce shrink across their operations.

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Rouses Markets is upping its advertising and marketing game by expanding one of its digital partnerships. The independent grocer is teaming up with The Moran Group to better leverage insights, audience segmentation and digital solutions.

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Tanger Outlets will deploy a customer engagement platform from Coniq to better empower its retail partners to deliver personalized and contextual offers to consumers.

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Flexiti Financial Inc. is pleased to announce that it has expanded its partnership with TDG Furniture Inc., Furniture Investment Group Inc., and DFA Operation, Inc. The Dufresne Group now offers customers shopping online at Ashleyhomestore.ca or Dufresne.ca the ease and financial flexibility to immediately apply or use their existing FlexitiCard® at check-out.

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American sportswear brand GANT is partnering with Anaplan and Bedford Consulting to deliver improvements to its supply chain and operations planning, including demand planning, supply planning, and S&OP.

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Hannaford Supermarkets has partnered with location technology platform Flybuy to increase convenience for pickup customers and to help maximize productivity for its stores. As of last month, the technology was rolled out at all 186 Hannaford stores.

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PepsiCo is increasing visibility into cross-basket analytics and cutting down on the time it takes to validate purchases by leveraging artificial intelligence and machine learning.

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Blaze Pizza has chosen Qu’s unified commerce platform to enhance ordering and operational efficiency across the franchise system. Qu’s cloud-native system provides greater order accuracy and kitchen fulfillment, reducing the cost of labor and food waste.

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Car IQ Pay can now be used at 1,600 Sinclair fuel stations in 30 states. This technology connects the vehicle directly to the fuel pump, allowing fleet customers to pay for fuel without having to use a credit card, PIN or vehicle odometer reading.

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The partnership will enable the German football giant to centralise and analyse customer data, providing a better understanding of each fan as a unique individual and delivering personalised content across every touchpoint – from online and physical stores to club memberships, stadiums, apps, and magazines.

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Fronted by a new pitchman in L.A. Angels player Shohei Ohtani, and backed by a decade of unified commerce experience, New Balance executives recently shared how their partnership with retail technology provider Aptos has been instrumental in the company’s push into new markets.

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Unified retail, which enables retailers to bring together all aspects of their brand, product and marketing under a single platform, is increasingly being adopted across the industry. Retail giants John Lewis and H&M are two businesses that are taking this approach.

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Infor announced that Oostwegel Collection, a Dutch group of historically authentic luxury hotels and restaurants, has implemented Infor’s full suite of solutions for the hospitality industry.

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Luxury beauty buyers’ club, Beauty Pie, says that it has improved delivery lead times, taken control of costs, and increased its choice of carrier services in partnership with Scurri.

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SES-imagotag has been selected to roll-out its VUSION IoT Cloud platform in over 50 Euronics stores across the United Kingdom, within the retailer’s Combined Independents (Holdings) (CIH) chain.

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Generative AI will have a financial impact of $9.2 trillion through 2029 on retail, according to a new forecast from research analyst firm IHL Group. Generative AI, which is based on machine learning (ML), can create new content and ideas, including conversations, stories, images, videos, and music.

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Eagle Eye, a SaaS technology company enabling personalised, real-time marketing through coupons, loyalty, apps, subscriptions and gift services, reports that Untie Nots, which it acquired in January, has secured a multi-year contract with NTUC FairPrice Co-Operative, a subsidiary of the FairPrice Group (FPG), Singapore’s largest retailer.

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Daisy Corporate Services has announced a multi-year managed services contract with health and beauty retailer A.S. Watson Group.

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Artificial intelligence (AI) is poised to disrupt retail across the enterprise. Amy Eschliman, Google Cloud managing director for retail, recently had a conversation with Chain Store Age about how she sees rapid evolution in AI capabilities transforming retail in areas including marketing, personalization, supply chain, and staffing.

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Consumer intelligence company NIQ has launched the Connected Collaboration platform, powered by Rite Aid data assets and NIQ’s data science and software. This will empower suppliers and retailers to quickly diagnose what drives business performance at Rite Aid through an intuitive user interface that allows nontechnical users to leverage built-in analytics, AI and data science.

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The Save Mart Companies launched a retail media network through a new partnership with tech company Swiftly, the grocer announced Tuesday.

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The discounter has opened a high-tech market fulfillment center (MFC), at store 100 in its hometown of Bentonville, Ark. It’s the second nationwide, with the first being a proof of concept located in Salem, N.H. Walmart plans to continue opening MFCs in select stores in the coming years.

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Waterville Valley Resort has selected Thynk.Cloud to help them elevate their historical brand experience, automate and simplify the work of their employees and deliver continued innovation by embracing true business agility.

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Stripe has been selected as Zara’s partner to process all payments for the retailer’s pre-owned clothing marketplace.

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Unlike Tiffany’s or Cartier, Daniel’s Jewelers has recognized the importance of financing in making jewelry accessible to its customers.

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CaratLane, India's largest omnichannel jeweler, is partnering with Yantra, a management and business consulting firm, for a digital transformation that will provide improved services and streamlined operations.

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Nike is bolstering its digital efforts via a pilot program by adding new capabilities to its sports apps, Nike Run Club and Nike Training Club. The apps are integrated with tracking tech Strava to allow members to tap into data on the platform and share their workouts with others through Strava’s global community, which includes more than 750,000 clubs.

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The Milan, Italy-based global luxury retailer is rolling out several cloud-based Oracle Retail solutions on both the front and back ends. Through the mobile deployment of Oracle Retail Xstore POS and Oracle Retail Customer Engagement Cloud Service, Prada intends to collect customer preferences and purchase habits.

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Canadian FinTech company, Nuvei, is to provide online payments services to Radisson Hotel Group.

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Lightspeed Commerce Inc. is pleased to announce that it has renewed its partnership with Saks, the premier digital platform for luxury fashion, for another four years. The platform has streamlined previously manual processes, slashing time spent on order creation by 50% and reducing time spent on purchase orders and item creation by a remarkable 90%.

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Walmart Connect Partner Network creative partners, such as VidMob, WhyteSpyder, Kaizen Ad, It’sRapid.ai, and The Mars Agency, will offer a variety of creative services to support Walmart Connect’s self-serve ad platforms, subject to eligibility requirements.

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Wow Bao, a fast casual Asian brand, has announced the expansion of its Web3 strategy, launching digital CollectaBaos to sit alongside its points-based Bao Bucks loyalty programme.

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Canadian pizza chain Boston Pizza has partnered with Canadian food delivery network SkiptheDishes, according to a press release.

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Circle K, a convenience store chain, opened its latest EV charging site in Wytheville, Virginia, the first to be equipped with ABB E-mobility's U.S. manufactured Terra 184 DC fast chargers which provide up to 180 kilowatts, according to a press release.

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Coors Field is launching a new capability of Amazon One, called age verification, which will enable adult customers 21 and over to purchase alcoholic beverages by hovering their palm over an Amazon One device, without having to produce a physical government-issued ID.

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SevenRooms, a guest experience and retention platform for the hospitality industry, announced its agreement with Marriott International to become a preferred restaurant technology provider. SevenRooms is currently live across 25 countries at Marriott brands.

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To meet its unique demand forecasting needs, The Source decided to implement the Blue Yonder Luminate Demand Edge solution. Enabled by the artificial intelligence (AI)- and machine learning (ML)-based Blue Yonder Luminate planning platform and delivered via Microsoft Azure cloud infrastructure, the solution enables The Source to incorporate hundreds of demand variables as it creates a single forecast.

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Wakefern Food Corp., which serves as the logistics, distribution and merchandising arm for grocery stores whose banners include ShopRite, is expanding its usage of Freeosk interactive multimedia sampling kiosks. Following a successful pilot, Wakefern is placing the units units in 95 ShopRite and The Fresh Grocer stores.

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Fast food is not always known as a hotbed of next-generation tech activity, but Wendy’s has been charging ahead with innovative solution rollouts in different areas of the enterprise. Following is a brief look at the hamburger chain’s initiatives in robotics, artificial intelligence (AI), and digital advertising.

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