Top Things You Missed IN Retail

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Seeking to optimize the brand language it uses in its digital marketing campaigns to enhance customer engagement, Farfetch decided to implement technology from artificial intelligence (AI)-based SaaS solutions provider Phrasee.

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Sam’s Club is doubling down on efforts to digitally engage with its members, and it sees Scan & Go technology as a key component of that strategy.

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BNPL payment service Klarna has partnered with gas stations chains Chevron and Texaco to allow consumers to pay for a fillup at the pump over six weeks. Klarna alerted users of its app that they can grab gas or snacks at these retailers and split the cost over six weeks.

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UK-based arts and crafts retailer Hobbycraft has launched a new commerce platform to refresh its digital customer experience and replace an ageing technology stack.

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Marco's Pizza is conducting a 50-store pilot of its proprietary voice-to-text ordering system. The company has a goal of a systemwide rollout by the end of year.

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Vivobarefoot, the UK-based footwear developer and retailer, has selected Centric Software’s Product Lifecycle Management (PLM) solution.

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Dine Brands today announces it has selected FreedomPay to implement Next Level Commerce solutions across its Applebee’s and IHOP Restaurants and online platforms.

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MINISO has a big but simple goal: “We hope to make MINISO a popular lifestyle brand among young people by bringing joy to the world,” said Robin Liu, CMO and Head of Ecommerce for the fast-growing brand.

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The Honest Company is implementing one-click checkout technology from Fast on its e-commerce site. The Fast Checkout solution is directly embedded on product detail pages at the Honest e-commerce site, allowing buyers to bypass adding an item to a shopping cart and then being sent through a checkout flow.

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Dick’s Sporting Goods is leveraging its store investments to communicate product demand levels with suppliers in a new way, as well as investing in machine learning models to predict store sales down to the SKU level.

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NewStore announced today that American fashion brand FRAME has launched the NewStore Omnichannel Platform across its retail business. By powering the brand's mobile point-of-sale (mPOS), order management, inventory, and store fulfillment solutions, NewStore is now the backbone of FRAME's retail operations.

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At the end of 2020, Your Pie selected InMoment to help achieve its goal of keeping customer experience improvement at the forefront of its growth efforts.

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Invafresh, the market leader of Freshology for the fresh food retail industry, is helping grocery retail customers optimize operations to meet changing consumer behavior and combat rising food costs by balancing demand with supply and availability, to provide the freshest products.

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Nike’s digital future is a mobile-powered membership escapade, fueled by strategic partnerships and exclusive experiences.

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A2Z Smart Technologies Corp. has announced the expansion of a pilot for its Cust2Mate smart carts with Evergreen Kosher Market.

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The offering is powered by the Vroom Delivery platform.

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Peapod Digital Labs, the digital, e-commerce and commercial platform for Ahold Delhaize USA, is expanding the media partnerships and capabilities available via the Ahold Delhaize AD Retail Media platform it offers CPG marketers. The new capabilities enable CPG companies to reach connected customers through both digital and in-store avenues.

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Superdrug has announced the upcoming launch of Superdrug Marketplace for premium and emerging brands.

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Buymie has launched a one-hour grocery shopping service in Leeds and Bristol in partnership with Asda, allowing customers to access the latter’s full online range of products with the on-demand delivery platform.

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UK grocery giant Morrisons has announced a multi-year partnership with US-based rapid delivery firm Gopuff.

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Ulta Beauty is partnering with the Happy Returns in-person returns solution, while digital payments giant PayPal is enabling retailers who use its PayPal Checkout solution to deploy the Happy Returns return and exchange portal software at no additional cost. Happy Returns was acquired by PayPal in May 2021.

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Delphi Display Systems, a provider of technology solutions for the QSR industry, will provide digital menu technology for Fuzzy's Taco Shop, a fast casual chain serving Mexican favorites, according to a company press release.

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Red Wing Shoe Company has launched an AI-driven “ultimate fit experience” for customers across all of its 500-plus retail stores.

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The first of three Tim Hortons quick service restaurant locations in Canada have added TurnOnGreen's Level 3 electric vehicle chargers.

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West Marine, an American retailer specializing in boating and fishing supplies, will partner with RELEX Solutions, provider of unified retail planning solutions, to optimize omnichannel forecasting, replenishment, and allocation, as well as promotion forecasting and goods flow smoothing.

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AMIRI, a global luxury fashion house with a unique brand story, is using Tulip's full suite of digital retail solutions to provide an authentic customer experience that stays true to the brand's roots as they scale.

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The fast-food hamburger giant is introducing a new feature in its mobile app that enables customers to directly place digital orders for delivery.

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BurgerFi and Anthony's Coal Fired Pizza & Wings are testing in-car commerce by Mavi.io. The solution, which provides curated shopping to customers' dashboards, is available in any 4G-integrated vehicle that allows payments, connecting the car's interface and data to retailers' and service providers' e-commerce platforms.

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Deliveroo has announced a rapid delivery partnership with WHSmith, marking its first major push into the general merchandise space.

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Instacart is launching new fulfillment, advertising and insights capabilities for retailers such as Publix, Aldi, Schnuck Markets Inc., Good Food Holdings, Plum Market, Key Food, Food Bazaar and more.

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L'Oréal is leveraging neurotechnology and artificial intelligence in fragrance selling to help consumers identify their personalized perfect scent.

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According to CNBC, Walgreens is currently operating an automated micro-fulfillment center in the Dallas area, specifically focused on rapid fulfillment of customer prescription orders.

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Sbarro has partnered with DailyPay to provide its employees with access to the financial wellness benefit of on-demand pay. Through this partnership, Sbarro employees nationwide will have the ability to access earned wages instantly to pay bills, spend, save, or invest, all on their own schedule.

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The discount club retailer is teaming up with third-party delivery platform DoorDash to offer on-demand grocery delivery from 226 BJ’s locations across 17 states. BJ’s is the first wholesale club chain available on the DoorDash marketplace.

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The chain is teaming up with Cash App, which allows users to send and receive money at no cost, to launch the $GuacMode Giveaway with $100,000 in cash drops on Twitter.

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Footwear retailer Clarks has inked a deal with Israeli circular economy tech startup, OtailO.

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2020 was the year when dressing to impress became a thing of the past - and nightwear became workwear.

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Chilean company DBS is offering its customers a digital beauty experience powered by Perfect Corp.'s artificial intelligence and augmented reality solutions.

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The leading specialty floral and gifting retailer is preparing a new solution for its florist partners, MercuryOnline (MOL). This follows the launch of FTD’s new consumer website, which is powered by Shopify’s e-commerce platform, in September 2021.

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RoboBurger, a fully autonomous robotic burger chef, launched Friday, March 25, with a ribbon-cutting at the Newport Centre. Operating like an automated vending machine, the unit cooks restaurant-quality, freshly grilled burgers from scratch.

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Talkdesk, Inc. has been selected by Palma-based travel icon Iberostar Hotels & Resorts as its contact center solution provider. Talkdesk ensured a successful journey for Iberostar as the company navigated from on premises to remote call center operations.

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At Walmart stores in the United States, workers are using augmented reality on their devices to read the labels of boxes tucked away in backrooms to help figure out what they need to reorder. With a tap of a button on their smartphones, employees can clock in their work times through an app. Shoppers, meanwhile, can use a virtual try-on feature on their mobile devices to see how a piece of clothing might look on a model like them or test the look of glasses using augmented reality.

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