Retail Rendez-Vous is a new and improved podcast where technology and retail meet. Episode 8 explores how loyalty touches every facet of unified commerce and reveals how retailers can cultivate loyalty that lasts with digital consumers of all generations.
Recently named as one of the Top 100 Retail Influencers by RETHINK Retail, our guest speaker and subject matter expert Jerry Sheldon, Analyst at IHL Group, contributes his expertise and dives deep into loyalty best practices. IHL Group is a global research and advisory firm for the retail and hospitality industries.
Listen to Episode 8: by clicking on full article and then the embedded link.
BARK is using Oracle NetSuite to support its commitment to create the world's best products and experiences to satisfy each dog's distinct personality and preferences. With NetSuite, BARK has been able to take advantage of an integrated business platform to streamline financial and inventory management.
City Furniture is seeing a 330% lift in known shoppers, a 118% boost in repeat buyers and a 58% increase in email opt-ins after two years of deploying Bluecore technology to identify in-store and online shoppers and predict what those shoppers want to see and purchase.
The Hertz Corporation is teaming up with Amazon Web Services Inc. (AWS) as part of an ongoing program to drive electrification of its vehicle fleet, as well as improve mobility and offer a digital-first customer experience.
Celebrating its 120th birthday this year (more on that later), department store chain J.C. Penney Co. is not typically viewed as a “leading edge” retailer. In reality, J.C. Penney has long been willing to take advantage of new technologies, as evidenced by its 2009 interactive virtual runway show.
The Kraft Heinz Company and Microsoft Corp. announced they are joining forces to develop solutions designed to accelerate the consumer goods giant's transformation and enable a more resilient supply chain. The initiative is one of Kraft Heinz's largest technology investments to date and a key driver of the company's ambitious AGILE@SCALE approach.
Italian large-scale distribution group Agorà Network has partnered with RELEX Solutions, provider of unified retail planning solutions, to optimize demand forecasting and replenishment for their distribution centers (DCs), which serve a sales network of 540 stores throughout Italy.
Neiman Marcus Group is working toward reducing greenhouse gas emissions and transitioning to 100% renewable energy by 2030. As part of its commitment, the luxury retailer is collaborating with Trane Technologies to decarbonize its footprint through capital and operating investments in four key areas: renewable energy, electrification, energy efficiency and refrigerant management.
The Independent Buyers’ Co-Op (I.B.C.) is teaming up with EOS Linx, a provider of solar-supported electric vehicle (EV) chargers, to bring EV charging opportunities to the cooperative’s 6,000-plus members.
John Elliott is a luxury fashion retailer who designs and produces apparel and accessories. The LA fashion house selected Tulip's solutions to give customers a more personal and contextual experience online and in-store.
Global payments technology company Mastercard is launching an enhanced identity solution designed to improve the online shopping experience and prevent digital fraud, in a new collaboration with Microsoft Corp.
Potbelly Corporation is taking a step to fulfill growing demand for their craveable toasted sandwiches, soups and freshly baked cookies. Announced today, Potbelly has partnered with Reef, an operator of virtual restaurants, logistics and proximity hubs in North America.
SpartanNash is collaborating with hosted food distribution provider Specialty Food Partners to offer a new hosted online platform called SpartanNash SpecialtyDirect. The platform enables the company’s 2,100 independent grocer customers to seamlessly browse thousands of newly available product options, place orders, and pay consolidated invoices.
Commencing with three of their Dubai properties TIME Hotels, a leading United Arab Emirates based hotel group, is implementing xnPOS, a next generation cloud-based point of system, across their estate of nine properties throughout the Gulf Coast Counties
Undercover Snacks, the innovative chocolate snack manufacturer, is using Oracle NetSuite to support its rapid expansion throughout the U.S. and globally. With the help of NetSuite, Undercover Snacks has been able to integrate its critical business operations so that it can seamlessly connect customer, supplier, production and warehouse data.
B Corp Certified footwear and apparel brand Allbirds is fortifying its green business credentials with the help of a new PLM solution from Centric Software, which will assign a CO2e value to every raw material used by the company.
AmerisourceBergen will use a blockchain solution that is expected to streamline and optimize the complex process of pharmaceutical charge-backs while creating greater connectivity for its suppliers and customers.
Spanish children’s clothing retailer Charanga will deploy the Nedap iD Cloud platform at all owned stores, franchised stores and displays inside El Corte Inglés locations in Spain, Portugal and Italy. The retailer is aiming to achieve full stock visibility in its supply chain.
Customer experience, expectations and challenges along with transformative technologies and innovation were the focus of a panel discussion titled "Revving Up Your Drive-Thru Experience" at the Restaurant Franchising and Innovation Summit in Nashville, Tennessee.
Customers walk in the Phoenix, Arizona store, shop as normal, and tap the Circle K Innovation app at Standard AI’s tablet-based stations when they’re ready to leave. Receipts are sent to their phones within minutes.
Daddy’s Chicken Shack has honed its reputation as a tech-forward fast-casual brand, introducing a dual production line (with separate lines for off- and on-premises orders), geofencing, a cloud-based POS, and SMS-based customer review technology to its restaurant over the last couple of years.
SFLMaven Corp., a high-end luxury goods retailer, is going all in on bitcoin and will be accepting the cryptocurrency for purchases of vintage jewelry items in physical retail and digitally within the metaverse.
The retailer giant has opened its seventh import distribution center. The $220 million, three million- sq.-ft. facility, equivalent in size to 52 football fields, is located in Ridgeville, S.C. (Dorchester County).
Foxtrot is taking its own approach to the rapid delivery market by embracing a fully omnichannel operation. The rapidly growing retailer, which raised $100 million in a February 2022 funding round, plans to open 25 new stores in 2022, with more coming in 2023.