Top Things You Missed IN Retail

Jack in the Box Inc. is deploying the mParticle Customer Data Platform (CDP) as its customer data infrastructure and the foundation of its marketing stack. The retailer intends this technology implementation to helping deliver real-time, personalized experiences to millions of customers.

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The online consumer electronics retailer is piloting a platform it calls Newegg Live. The platform enables customers to interact with hosts while having access to exclusive, real-time deals available only on mobile during the livestream.

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UK-based online marketplace, OnBuy, has added delivery services big hitter Hermes to its platform.

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This new agreement is designed to create a seamless, integrated travel experience and allow eligible members to enjoy benefits from both Marriott Bonvoy and the Rakuten loyalty program.

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A high-tech, drive-thru grocery store with a retro theme and big ambitions has opened its first location.

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SberMarket, a grocery and off-the-shelf goods online delivery service, has partnered with METRO to open what is pitched as the first joint dark store (aka micro-fulfilment centre) in Moscow.

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Smart carts are coming to the New York City metro area, via a pilot program between A2Z Smart Technologies and Morton Williams Supermarkets. During the two-month test period, 50 of A2Z’s smart carts will be deployed at two Morton Williams locations in Manhattan.

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StorMagic today announced that Giant Eagle, Inc. has selected StorMagic SvSAN virtual SAN software and SvKMS encryption key management to ensure uptime and safeguard data in its 200-plus supermarkets with in-store pharmacies.

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BeerBoard, a technology for the on-premise food and beverage industry, announced that Grub Burger Bar and Grill has expanded the use of its industry-leading technology and automated intelligence to help drive its business, efficiency and revenue.

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Travis Perkins has picked Oracle Fusion Cloud's Financials solution for its core corporate system of record following the failed implementation of Infor ERP.

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As part of a larger initiative to put electric vehicle fast chargers at fast food restaurants, a first installation is expected to combine Tritium’s market-leading technology with on-site solar, battery storage, and ChargeNet’s proprietary software platform to provide a superior fast charging experience, increase resiliency, and generate profit for the local franchise.

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The specialty gift retailer is launching a new business-to-business solution called Hero, based on technology from SmartGift. Hero, an intelligent enterprise engagement and gifting platform designed, developed, and operated by SmartGift, is now integrated into the 1-800-Flowers.com corporate gifting website.

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Guess Inc. is deploying the Qimaone collaborative quality and supplier management platform from Qima to help certify that all its products are sourced responsibly and manufactured through quality control best practices.

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Nathan's Famous Inc. is teaming up with Branded Virtual Kitchens Canada, Ltd. to offer operators with existing kitchens the opportunity to add the Nathan's Famous menu as a virtual concept without any investment from the restaurant, according to a press release.

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Affirm share prices surged 20% on news that mega-retailer Target is integrating the buy now, pay later (BNPL) solution at checkout for purchases of over $100, CNBC reported. Target also announced that it is teaming up with Sezzle on BNPL to get ready for the holiday shopping season.

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Domino's has selected Emplifi, a unified customer experience platform, to better engage with customers on social media and increase call center efficiency.

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Google Cloud is releasing its Supply Chain Twin solution that lets companies build a digital twin of their physical supply chain from various sources.

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Reef Technology and TGI Fridays have partnered to launch as many as 300 delivery restaurants in the United States, Canada and elsewhere internationally over the next five years, making it the first global casual-dining brand in Reef’s expanding portfolio.

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In partnership with Instacart, Stop & Shop has launched Stop & Shop Express, an online shopping service providing delivery of groceries, convenience products and household essentials in as soon as 30 minutes.

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The Wendy’s Company intends to leverage artificial intelligence (AI) and hybrid cloud tools to create new ways customers can order food via touchpoints including drive-thru and mobile device.

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99 Cents Only Stores is now delivering online orders in two hours or less from more than 300 store locations across California, Arizona, Nevada and Texas, via Instacart.

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Bartell Drugs announced a new partnership bringing same-day delivery of quality personal care and household essentials to customers just ahead of cold and flu season.

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Del Taco Restaurants Inc. has announced a delivery-only partnership with REEF to help expand guest access to the brand.

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Jamba is expanding its test of a kiosk that automatically dispenses made-on-demand blended smoothies.

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Lowe’s Companies, Inc. on Wednesday (Oct. 13) announced the creation of a retail media service that includes a variety of omnichannel advertising services to boost brands’ positions in the home lifestyle landscape.

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Mondelēz International leveraged artificial intelligence for a new marketing experience that timed with a festival it’s long had ties with.

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GXO Logistics and Abercrombie & Fitch have reached an agreement to open a new 715,000 square foot distribution centre in Goodyear, Arizona, USA.

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Radial implemented voice technology for picking and packing products in the fulfillment center which has resulted in significant benefits.

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Macy’s is rolling out new retail tech experiences to shoppers in preparation for the holidays, including an app overhaul, weekly live shopping events, and expanded 3D Room planning.

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Burger King has worked with Qlik to consolidate data from different systems and improve the decision making process at all levels across its restaurants.

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Chevron Products Co. is launching a new collaboration with P97 Networks Inc. to enhance its mobile apps for Chevron and Texaco consumers to make everyday transactions for purchasing fuel and food or participating in loyalty offers as simple as unlocking a smartphone.

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The modern boutique hotel incorporates contactless processes and guest communications with higher efficiency at its West Hollywood destination.

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A multinational fast fashion retailer had separate warehouses for in-store and online fulfillment and was looking to implement an omnichannel model.

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Gap Inc. appears to be the latest chain following a rapidly-growing retail technology trend.

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A leading party goods retailer is utilizing artificial intelligence (AI) technology to increase the engagement and open rates of customer email campaigns.

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Circle K is now offering an artificial intelligence (AI)-based, fully checkout-free shopping experience in a Tempe, Ariz. store.

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Dickey’s Barbecue Pit's partnership with Franklin Junction will help expand global brand reach capital-free through host kitchens.

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The consumer goods company's U.S. beauty, laundry and home care businesses have partnered with CommerceIQ to establish a single source of data and automate decision making.

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L’Oréal has announced its partnership with Retailo, a B2B startup in the MENAP region, in Pakistan. With this partnership, L’Oréal Paris brands and products will be easily available to a wider range of audience via Retalio and its network, solving various supply chain challenges being faced by businesses as the COVID-19 pandemic continues.

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United Airlines is partnering with PayPal to make in-flight purchases touch-free even if no Wi-Fi is available.

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Spanish fashion retailer, Desigual, says that it has increased employee engagement and streamlined operational efficiencies in partnership with Yoobic.

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